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All42,270Opened780Unresolved5,628Resolved13,370Rejected22,492
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Our verdict Regulator: Player was right

TodoSlots Casino - Player’s criticizing Responsible Gaming practices.

Unresolved Submitted: 08 Feb 2021
Black points: 145
Disputed amount: €600
Safety Index 8.9 High
Our verdict Justified complaint

Kim Vegas Casino - Player’s struggling to complete the account verification.

Unresolved Submitted: 08 Feb 2021
Black points: 726
Disputed amount: €600
Safety Index 6.5 Above average
Our verdict Other

Stoiximan Casino - Player’s winnings haven’t been validated.

Closed Submitted: 08 Feb 2021
Disputed amount: €1,067
Safety Index 9.8 Very high
Our verdict Case closed

KatsuBet Casino - Player’s struggling to withdraw his winnings.

Resolved Submitted: 08 Feb 2021
Disputed amount: €85
Safety Index 9.4 Very high
Our verdict Player stopped responding

Casino Fantastik - Player’s criticizing lengthy verification process.

Closed Submitted: 08 Feb 2021
Disputed amount: €300
Safety Index 2.5 Very low
Our verdict Case closed

Casino Lab - Player’s criticizing lengthy verification process.

Resolved Submitted: 08 Feb 2021
Disputed amount: NZ$1,090
Safety Index 2.6 Very low
Our verdict Case closed

Jokerino Casino - Player’s struggling to withdraw his winnings.

Resolved Submitted: 08 Feb 2021
Disputed amount: €1,800
Safety Index 2.1 Very low
Our verdict Player stopped responding

Tangiers Casino - Player’s account has been blocked.

Closed Submitted: 08 Feb 2021
Disputed amount: R1,800
Safety Index 5.2 Below average
Our verdict Player stopped responding

BondiBet Casino - Player’s account has been blocked.

Closed Submitted: 08 Feb 2021
Disputed amount: R1,800
Safety Index 5.6 Below average
Our verdict No reaction

Trust77 Casino - Player’s winnings have been voided.

Unresolved Submitted: 08 Feb 2021
Black points: 173
Disputed amount: 2,400 RM
Safety Index 4.8 Low
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