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All42,271Opened781Unresolved5,628Resolved13,370Rejected22,492
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Our verdict Case closed

MansionCasino - Player’s struggling to complete the account verification.

Resolved Submitted: 26 Apr 2021
Disputed amount: $391
Safety Index 9.2 Very high
Our verdict Case closed

Rose Slots Casino - Player’s account has been blocked.

Resolved Submitted: 24 Apr 2021
Disputed amount: £2,000
Safety Index 9.6 Very high
Our verdict Case closed

V.Vegas Casino - Player’s deposit has never been credited to his casino account.

Resolved Submitted: 24 Apr 2021
Disputed amount: €15
Safety Index 9.8 Very high
Our verdict Case closed

SportPesa Casino UK - Player’s struggling to receive a refund.

Resolved Submitted: 24 Apr 2021
Disputed amount: €50
Safety Index 5.7 Below average
Our verdict Player stopped responding

Jackpot City Casino - Player is experiencing an undefined problem.

Closed Submitted: 24 Apr 2021
Disputed amount: €650
Safety Index 8.1 High
Our verdict Against fair gambling

WestCasino - Player’s request for a permanent self-exclusion has been overlooked.

Unresolved Submitted: 24 Apr 2021
Disputed amount: €1,000
Safety Index 8.0 High
Our verdict Player stopped responding

Emojino Casino - Player’s deposit has never been credited to his casino account.

Closed Submitted: 23 Apr 2021
Disputed amount: €120
Safety Index 5.5 Below average
Our verdict Case closed

21Dukes Casino - Player’s withdrawal has been delayed for over a month.

Resolved Submitted: 23 Apr 2021
Disputed amount: €1,250
Safety Index 7.5 Above average
Our verdict Case closed

GoodWin Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 23 Apr 2021
Disputed amount: €900
Safety Index 6.6 Above average
Our verdict Unjustified complaint

Hyperino Casino - Player’s experiencing problems due to deposit sent from 3rd party payment method.

Closed Submitted: 22 Apr 2021
Disputed amount: €14,000
Safety Index 9.0 Very high
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