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Unresolved Our verdict

No reaction policy, passive regulator

Black points: 303
Disputed amount: A$16,000

RooCasino - Player’s winnings from bonus have been cancelled.

RooCasino
Safety Index:Low Submitted: 10 Apr 2020
Case closed Our verdict

Other

Disputed amount: A$800

Casinochan - Player’s questioning casino’s withdrawal and verification procedures.

Casinochan
Safety Index:Below average Submitted: 09 Apr 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 24
Disputed amount: $89

Hallmark Casino - Player’s deposit has never been credited to his account.

Hallmark Casino
Safety Index:Below average Submitted: 09 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: Can$1,000

Slotjoint Casino - Player’s withdrawal has been delayed.

Slotjoint Casino
Safety Index:Above average Submitted: 09 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$403

House Of Pokies Casino - Player is refusing to provide personal details for verification.

House Of Pokies Casino
Safety Index:Low Submitted: 09 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: A$700

Joka Room Casino - Player is struggling to receive her winnings.

Joka Room Casino
Safety Index:Very low Submitted: 09 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €1,000

BetAmo Casino - Player is struggling to receive her winnings.

BetAmo Casino
Safety Index:Above average Submitted: 09 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Classy Slots Casino - Player is highly dissatisfied with overall casino experience.

Classy Slots Casino
Safety Index:Very low Submitted: 09 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: $500

Rich Palms Casino - Player’s withdrawal has been delayed.

Rich Palms Casino
Safety Index:High Submitted: 09 Apr 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €2,000

BetAmo Casino - Player’s winnings from bonus play have been confiscated.

BetAmo Casino
Safety Index:Above average Submitted: 09 Apr 2020
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