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All37,727Opened1,044Unresolved4,807Resolved11,829Rejected20,047
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Our verdict Insufficient evidence from casino

Casino Venetian - Player is complaining about this casino.

Unresolved Submitted: 20 May 2020
Black points: 1,123
Disputed amount: €1,025
Safety Index:Low
Our verdict Unjustified complaint

Winward Casino - Player has experienced technical problem.

Closed Submitted: 19 May 2020
Disputed amount: A$497
Safety Index:Low
Our verdict Player stopped responding

Extra Vegas Casino - Player is having difficulties completing the KYC verification.

Closed Submitted: 19 May 2020
Disputed amount: ??
Safety Index:Below average
Our verdict Player stopped responding

Winward Casino - Player’s withdrawal has been delayed.

Closed Submitted: 19 May 2020
Disputed amount: €300
Safety Index:Low
Our verdict Case closed

Vulkan Vegas Casino - Player’s struggling to withdraw his winnings.

Resolved Submitted: 19 May 2020
Disputed amount: €286
Safety Index:Very high
Our verdict Player stopped responding

Wager Beat Casino - Player’s struggling to request bank transfer.

Closed Submitted: 19 May 2020
Disputed amount: A$500
Safety Index:Very low
Our verdict Player stopped responding

888 Casino SE - Player has experienced a technical glitch.

Closed Submitted: 19 May 2020
Disputed amount: 310 kr
Safety Index:High
Our verdict Player stopped responding

Surf Casino - Player’s enquiring about casino accessibility.

Closed Submitted: 19 May 2020
Disputed amount: €150
Safety Index:High
Our verdict Case closed

Slot10 Casino - Player’s enquiring about obligatory deposit wagering before withdrawing her funds.

Resolved Submitted: 19 May 2020
Disputed amount: C$400
Safety Index:Very low
Our verdict No reaction policy

House Of Pokies Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 19 May 2020
Black points: 229
Disputed amount: A$50,000
Safety Index:Very low
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