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All36,831Opened928Unresolved4,689Resolved11,554Rejected19,660
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Our verdict Player stopped responding

Merkurmagic Casino - Player seems to have trouble with the casino’s bonuses.

Closed Submitted: 06 Oct 2019
Disputed amount: €10
Safety Index:High
Our verdict No reaction

GW Casino - Player’s winnings were voided.

Unresolved Submitted: 05 Oct 2019
Disputed amount: A$1,000
Safety Index:Low
Our verdict Player stopped responding

Planet 7 OZ Casino - Player’s account was blocked.

Closed Submitted: 03 Oct 2019
Disputed amount: A$200
Safety Index:Above average
Our verdict No reaction

Euromoon Casino - Player is worried his game history was altered.

Unresolved Submitted: 03 Oct 2019
Black points: 81
Disputed amount: €1,826
Safety Index:Very low
Our verdict Player stopped responding

Diamond Club VIP Casino - Player lost his winnings due to an unfair maximum bet rule.

Closed Submitted: 03 Oct 2019
Disputed amount: €2,130
Safety Index:Below average
Our verdict Justified complaint

Jellybean Casino - Player’s winnings were confiscated because of “irregular betting patterns”.

Unresolved Submitted: 01 Oct 2019
Black points: 1,367
Disputed amount: €3,100
Safety Index:Low
Our verdict Case closed

Winorama Casino - Player’s account suspended.

Resolved Submitted: 01 Oct 2019
Disputed amount: €800
Safety Index:Below average
Our verdict Case closed

Winorama Casino - Delayed withdrawal.

Resolved Submitted: 29 Sep 2019
Disputed amount: €400
Safety Index:Below average
Our verdict Player stopped responding

Spin996 Casino - Player was accused of bonus hunting.

Closed Submitted: 29 Sep 2019
Disputed amount: 3,400 RM
Safety Index:Below average
Our verdict Player stopped responding

Reeltastic Casino - Different information in General T&Cs and Bonus T&Cs.

Closed Submitted: 28 Sep 2019
Disputed amount: €250
Safety Index:Very low
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