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We want players to understand gambling.

Resolved Our verdict

Case closed

Disputed amount: €1,800

Play24Bet Casino - Player’s request to self-exclude herself has been overlooked.

Play24Bet Casino

Safety Index:Very low Submitted: 04 Jul 2020

Case closed Our verdict

Unjustified complaint

Disputed amount: €9,602

Slot Wolf Casino - Player’s bonus winnings have been voided.

Slot Wolf Casino

Safety Index:High Submitted: 04 Jul 2020

Case closed Our verdict

Player stopped responding

Disputed amount: €750

Cookie Casino - Player has cancelled his bonus accidentally.

Cookie Casino

Safety Index:Below average Submitted: 04 Jul 2020

Case closed Our verdict

Player stopped responding

Disputed amount: A$20

Johnny Kash Casino - Casino website is not loading properly.

Johnny Kash Casino

Safety Index:Very low Submitted: 04 Jul 2020

Resolved Our verdict

Case closed

Disputed amount: ??

WinsPark Casino - Player’s requests to close his account have been overlooked.

WinsPark Casino

Safety Index:Below average Submitted: 04 Jul 2020

Case closed Our verdict

Player stopped responding

Disputed amount: €10

22bet Casino - Player’s deposit has never been credited to her account.

22bet Casino

Safety Index:Below average Submitted: 04 Jul 2020

Unresolved Our verdict

No reaction, good regulator

Black points: 180

Disputed amount: $1,000

Dreamz Casino - Player has been blocked from Live chat. We closed the complaint as ‘unresolved’ because the casino failed to reply.

Dreamz Casino

Safety Index:Above average Submitted: 04 Jul 2020

Resolved Our verdict

Case closed

Disputed amount: Can$850

21.com Casino - Player’s withdrawal has been delayed. This complaint got solved.

21.com Casino

Safety Index:High Submitted: 03 Jul 2020

Unresolved Our verdict

Uncertain case, passive regulator

Black points: 25

Disputed amount: €70

Casino765 - Player couldn’t complete bonus wagering.

Casino765

Safety Index:Low Submitted: 03 Jul 2020

Case closed Our verdict

Player stopped responding

Disputed amount: €150

Slottica Casino - Player’s criticizing false bonus advertisement.

Slottica Casino

Safety Index:Very low Submitted: 03 Jul 2020

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