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HomeComplaints4raBet Casino - Player's deposit is delayed.

4raBet Casino - Player's deposit is delayed.

Opened
Current status

Waiting for Casino Guru to reply

3d 12h 46m 3s

4raBet Casino
Safety Index:High

Case summary

The player from India deposited 49,000 on November 4 in 4rabet casino, but the funds have not been credited to her account. She is requesting assistance to resolve this issue, expressing concern about the casino's practices.

Private
Private
3 weeks ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
Public
3 weeks ago

Important notice:

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We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

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Public
Public
3 weeks ago

Dear Lekhanark,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’re experiencing.

If your deposit has never been credited to your casino account, the only thing I can recommend is contacting your payment provider for an investigation. Please keep in mind that this process can be complex and may take up to a month. In such cases, the casino’s ability to intervene is often limited.

I’m sorry that we can’t provide more immediate assistance at this time. However, I will leave this complaint open for a month, and I kindly ask you to keep us updated on any progress.

Thank you for your understanding.

Best regards,

Katarina


Public
Public
2 weeks ago

Dear Lekhanark,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
2 weeks ago

I already contacted to 4rabet support but they still not added my deposit

Public
Public
1 week ago

Dear Casino Guru team,


We would like to kindly inform you that we are actively working on this case. At the moment, the matter is still being processed by our payment systems department, and we are awaiting their final updates.

For this reason, we respectfully ask for some additional time to complete the review and provide a comprehensive response.

Thank you for your patience and understanding.


Best regards,

4raBet Team

Public
Public
1 week ago

Dear 4raBet Casino,

thank you for your reply and message. This complaint will be extended by 7 days. Please inform us of any further developments.

Dear Lekhanark,

thank you for your message and patience.

Waiting for approval
Waiting for approval
3 days ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Waiting for approval
Waiting for approval
2 days ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Casino Guru is examining the case

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