The player from India has not received his deposit made on July 22, despite waiting over 7 days. He has attached payment proof but continues to receive repetitive responses from support without a proper update.
I have made deposit on 22 July it's been more than 7 days still i have not received my deposit
Support keep reapting to wait i am waiting from 7 days still i haven't received any proper response
I have attached payment proof
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Hello,
Thank you very much for submitting your complaint. I'm sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it's a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.
I'm sorry that we couldn't be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.
Best regards,
Attila
Attila is currently out of office or on vacation. It is possible that they will not be able to respond to this complaint as quickly as they normally do. Thank you for understanding.
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