0x.bet Casino - Player is facing delayed self-exclusion.

Hola buenos estoy pensando en presentar una reclamación hace 3 días envié un correo para pedir mi autoexclusión del juego en la casa de e apuestas 0xbet por problemas importantes con el juego, no lo hicieron y desde el día del Correo hasta ahora habré hecho entre 3000-4000e de depósitos.

Tengo derecho a reclamar tengo los correos los ingresos hechos desde el día que envié al correo hasta hoy.

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Dear marcialeix,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing.

To better understand the situation, please answer the following questions.

• When and how did you first request an account closure?
• Have you used the same email address to contact the casino with the request to close your account due to gambling addiction?
• Do you still have access to your account?
• Please forward the complete email threads of all your account closure requests, along with the casino's replies. Please do not send screenshots, but the original, uncropped email messages instead. My email is jean.s@casino.guru.

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Jean