Cherry Spins Casino Review

The player from Quebec had requested a withdrawal less than two weeks prior to submitting this complaint. Her money hadn't been received yet. She reported that her account had been blocked after she attempted to withdraw her winnings. The casino allegedly claimed she had violated rules but did not specify which ones. Despite our team's efforts to mediate, the casino had provided insufficient information to resolve the issue. We had advised the player to contact the Gaming Curaçao Authority for further assistance and closed the complaint as unresolved due to the lack of cooperation from the casino.

The player from Ontario had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout had not been received yet. The player had reported non-responsiveness from the casino and a zeroed balance. We had advised the player to provide more information, including game history and relevant communication with the casino. However, the player failed to provide all the required details. Due to the lack of response, we were unable to proceed with the case and had to reject the complaint.

The player from Quebec had met the wagering requirements and attempted to withdraw winnings since March 3, however, the amount had disappeared, and only $30 was left in her account. We attempted to gather more information from the player to investigate the issue, extending the response time twice. However, the player did not respond to any inquiries. Consequently, we had to reject the complaint due to a lack of information.

The player from Ontario has not been able to collect their winnings and has received no responses to their email inquiries. The player unfortunately played down her balance. Consequently we couldn't assist with the complaint, and we rejected it.

The player from British Columbia was unable to withdraw winnings of 11,000 after being asked for additional ID verification by Cherry Spins online casino. Despite submitting the requested documents, the player had received no response and criticized the casino's customer service. Due to the player's lack of response, we couldn't continue the investigation, and the complaint was rejected.

The player from Brazil had completed the bonus withdrawal requirements at Cherry Spins Casino, but was unable to access withdrawal options. The player had informed us that the casino did not request account verification and that he had previously made a deposit. We had contacted the casino to investigate the issue, but before a resolution could be reached, the player lost his winnings due to the delay. As the player's balance was zero, we were unable to assist further and rejected the complaint.