Chancer Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Chancer Casino has a High Safety Index of 7.8, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Keep reading our Chancer Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index of Chancer Casino – Is it fair and safe?
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Chancer Casino review, we extensively examined and analyzed the Terms and Conditions of Chancer Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.
Based on our estimates or gathered data, Chancer Casino is a small to medium-sized online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
To our knowledge, Chancer Casino is absent from any significant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All of that, together with other factors considered in our review, has resulted in Chancer Casino having a Safety Index of 7.8, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
T&Cs of Chancer Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Chancer Casino to be mostly fair.
Note: You can find our specific findings from the T&Cs evaluation here.
Chancer Casino player complaints
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found no relevant complaints about this casino.
Chancer Casino user reviews and feedback
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Based on the 49 user reviews of Chancer Casino in our database, it has a Great User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Company information and licenses of Chancer Casino
Chancer Casino is in the ownership of Chancer Group N.V. and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
Chancer Casino holds a gambling license in Comoros issued by Anjouan Gaming.
Withdrawal limits, win limits, and payment method options
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 100,000 per month
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. Languages and customer support options available at Chancer Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Portuguese
24/7
Finnish
24/7
Italian
24/7
Bulgarian
24/7
Greek
24/7
French
24/7
Polish
24/7
Hungarian
24/7
Chinese
24/7
Slovenian
24/7
Arabic
24/7
Norwegian
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Chancer Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Chancer Casino as good.
Slots and casino games at Chancer Casino
Chancer Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 88 providers. This includes Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Realtime Gaming, Thunderkick, Betsoft Gaming, Rival, Big Time Gaming, Evoplay, Ezugi, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Tom Horn, Iron Dog Studio, MrSlotty, OMI Gaming, Betgames, Smartsoft Gaming, Boldplay, Fantasma Games, Prospect Gaming, Casino's Own Original Games, Platipus, Lucky Streak, Amigo Gaming, Mancala Gaming, Ad Lunam, Spinmatic, Apollo Games, Aviatrix, Spribe, OneTouch, Kiron Interactive, Mobilots, Urgent Games, Dragoon Soft, Revolver Gaming, Triple Profits Games (TPG), TrueLab Games, Spearhead Studios, Betsolutions, Mascot Gaming, Vivo Gaming, SlotMill, Onlyplay, belbet, Zeus Play, PG Soft (Pocket Games Soft), JILI, Games Inc., Leap Gaming, TVBet, Fugaso, Felix Gaming, Fa Chai Gaming, Skywind Group, Caleta Gaming, AGT, AvatarUX, Fazi, 3 Oaks Gaming, Gamzix, CQ9 Gaming, Kalamba Games, CT Interactive, Shady Lady, InOut, Winfinity, Funky Games, Triple Cherry, 7Mojos, Hacksaw Gaming, EURASIAN (EA) Gaming, Print Studios, Ruby Play, XPG (xprogaming), Ka Gaming.
Chancer Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
Sadly, there are now no bonuses available from Chancer Casino stored in our database.
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
Browse all bonuses offered by Chancer Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(49)
User reviews of Chancer Casino
This is a place to share experience with Chancer Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I don't recommend playing here I wrote recently and in short rtp negative extremely negative even Site is a real mess No live chat no chat option Then at the last minute they change it to a cryptocurrency only casino removing all deposit methods and leaving only crypto site managed by AI Confusion
Não aconselho jogar aqui me escrevi há pouco tempo e resumindo rtp negativo extremamente negativo mesmo Site é uma confusão autêntica Sem chat ao vivo não tem opção de chat Depois há última da hora alteram para um casino só de cripto moeda retirando todos os métodos de depósito e ficando só cripto site gerido por IA Confusão
I don't know
Não sei
Casino turned crypto casino
Casino virou casino cripto
Constantly bugged
Constantemente bugado
Confusing
Confuso
Rtp super negative
Rtp super negativo
Chancer Casino
Thanks for taking the time to share this.
Just to clarify, we do have 24/7 live chat with real agents. It may have been temporarily down when you checked, but support is always available.
We also don’t use AI to run the platform or handle players, everything is managed by our team.
The move to crypto-only was part of upgrading the overall experience. It allows us to offer faster withdrawals and put more value back into rewards like daily bonuses, rakeback, and cashback.
All games on Chancer come from licensed providers and use certified RNG, so outcomes are fair and not controlled by us.
We understand the change can feel different at first, but if you’re open to it, our team is here anytime to help you get set up or answer any questions.
I also cannot get onto customer support. They haven't responded for over 2 days in regards to a bonus bet that I should have received twice. There casino is extremely buggy and their live chat doesnt work.
They obviously give perks to streamers pushing them because some dont even answer the negative stuff you have to say about them. Its a joke
Ran into some issues with withdrawing but managed to have this rectifed by James on support pretty quickly. Just been playing slots will trial table games next
Great support and troubleshooting!
Chancer Casino
Appreciate you sharing this, glad James could get that sorted for you quickly.
We know how important smooth withdrawals are, so it’s great to hear the team was able to step in and fix things fast.
Hope you enjoy the table games as well, plenty to explore there.
This casino is only the one offers a smooth experience with fast withdrawals and a user friendly interface for me!.
Fast Withdrawal process
User friendly interface
Generous welcome bonus
Wide variety of game
Good customer support
Reliable pay out system!
Chancer Casino
We’re delighted to hear that you’re enjoying the smooth experience on Chancer, from our fast withdrawals and user-friendly interface to the wide variety of games and reliable payout system. It’s especially great to know that our welcome bonus and customer support have made a positive impression as well.
Your feedback motivates us to keep improving and delivering the best possible experience for our community. We truly appreciate your support and look forward to many more great moments ahead.
I've had a great experience playing here. Deposits and withdrawals are fast and smooth, and there's a good variety of bonuses, so it never feels repetitive or boring.
The website is clean and easy to use, verification is quick, and the community events and giveaways make it more fun. Overall, if feels like a casino that truly cares about its players.
Excellent support team
Clean site
Very fast payments
Chancer Casino
Thank you for your kind words!
We’re delighted that you’re enjoying your time at Chancer and that features like quick deposits and withdrawals, diverse bonuses, and our clean website design are making your experience enjoyable. We’re especially happy to hear that our community events and giveaways are adding extra fun, we always strive to create a casino that cares about its players.
Fast deposits and quick withdrawals, making the overall experience smooth and efficient. Also the verifcation steps were simple to complete, allowing me to confrm my details quickly without any complications.
Variety of bonuses
Fast payments, both withdrawals and deposits
Easy verification
Chancer Casino
Thank you for taking the time to leave a review!
We’re delighted that you found our deposits and withdrawals fast and our verification process simple to complete. Ensuring a smooth and efficient experience for our players is always a top priority for us.
Well. This place advertises a 300 % bonus. Well. You won't get it as it "chances"it to 200 % in motion and the third one is suddenly 100 % (the casino page says 3x 300 %) but that's not all. You must wager for it 8 000 euros in order to get a HUGE MAX WIN FROM IT OF 300 EUROS. Yes, its the max you can win from it :D I would with years of experience say this is not worth taking at all. Make raw deposits and leave the "big bonus". Why would you wager 8000 euros to get 300. Use your brain people!
I also tried to make a deposit to this place 6 days in a row, it is so SHADY that two big scandinavian banks decline to let me deposit there and I had to sort it out with the banks to let me.
THEN...we get to the marvelous system they have. You join after a battle but you won't get the bonus. No....they have to MANUALLY INPUT IT like its 2008 again. And you have to wait 3 days for it to arrive :D
Yes. You read correctly. Ok. So you can forget bonuses on this site, then go join the discord for 100 freespins.
Well. You cannot get them either because you have to wait for the 3 day to process(the previous bonus). They promise 24/7 payouts but I think I will not stay long enough to see how much "shit" this claim holds.
You literally have to wait,,,,over a week to get into playing mode in this site. A WEEK GUYS. A WEEK! PLUS THE MANUAL INPUTS! I am sorry but this is just pathetic and awful. No excuse for this kinds of delays.
Update 16.1.
Now that I had written this review Chancer casino had retaliated to my account and taken all bonuses away :)
Here people you see what they are.
The only positive seems to be working webpage and games
very very very very very slow input of bonuses, freespins and deposits (can't even imagine payouts).
Chancer Casino
Hi,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience was frustrating and understand why this may have been disappointing.
We’d like to clarify a few points and, where possible, review your case directly to provide accurate information.
For clarity, our welcome promotion offers a 300% bonus on each of the first three deposits, exactly as stated on our website.
Regarding deposits, transaction approvals and processing times are handled by banks and payment service providers. These institutions may decline or delay gambling-related transactions based on their own internal policies, which is unfortunately outside of our control. To support our players, we provide a broad selection of alternative payment methods, helping ensure smoother deposit experiences where possible.
If you’d like, our support team would be more than happy to review your account in detail and provide full clarity regarding your bonuses and transactions. Please don’t hesitate to reach out directly.
Hello please dont use this site it a scam i have won 70000 euros and they have changed my email id without my knowledge and started withdrawing the money to crypto when i saw and reported this they have blocked my account and they say they are investigating and no proper reason is being given how can any one change the email id without consent or proper verification . Forget about winnings you cant even take your deposited amount
I have been using the site for several months but unfortunately I have not had any winnings! If it changes of course then I have changed my mind! A lot of games do not work, the customer service forwards the error but it takes several weeks or a month for an administration to take place! The main site itself is full of bad games if someone searches and old players can play games but you have to go into it very deeply in the search! The problem is that every day there are fewer and fewer good Casinos, maybe there are none that would be really good anymore, it is very difficult to find a reliable and good Casino!
Több hónapja használom az oldalt de sajnos nyeremènyem nem volt! Ha változik persze akkor megváltoztam a velemènyem! Nagyon sok játék nem működik hibás az ügyfélszolgálat továbbítja de több hét vagy egy hónap mire egy ügyintézés lezajlik! Maga a fő oldal tele rosz jatèkokal ha keresget valaki és régi játékos akor lehet játszani jokat de ahoz nagyon bele kel menni a keresgetèsben! Az baj napról napra egyre kevesebb a jó Casino talán nincs is már ami tényleg jó volna nagyon nehéz találni már megbízható és jó Casinot!
It was a pleasant experience playing here. There are many different features that keep you entertained and engaged such as
- level systems and rewards - a shop where you can buy bonuses and other items - tasks to win more bonuses - achievements
The customer support team is excellent here. I like to research and understand all the features and terms before I make a deposit and the team answered my questions very well.
My deposits also came in near instantly with no trouble and the withdrawal process is very straight forward and swift.
Since there are so many features there is a bit to understand but so far they have been a good addition to my gameplay.
Excellent support team
Clean site
Very fast payments
Chancer Casino
We really appreciate you taking the time to share your experience. Happy to hear our team answered your questions and that you’re enjoying the mix of tasks, rewards, and achievements!
Chancer is one of those rare casinos that are actually good and pay out on time. I had no issues with them they always pay out and theres no nonsense like other mobs. They do sweet giveaways everyday and they arent too hard to win either. Friendly team and refreshing site.
Sweet giveaways
Swift payouts
sometimes mobile on some games is not optimized
Chancer Casino
We really appreciate your feedback, Jackson! Paying out on time is super important to us, so we’re happy it’s been a smooth experience for you.
I like this casino It has really cool graphics and lots of features and bonuses I like the daily free spins they give out. Withdrawal processing is also fast
Pidän tästä kasinosta Siinä on todella siistiä grafiikkaa ja paljon ominaisuuksia sekä bonuksia Tykkään päivittäisistä ilmaiskierroksista, joita he jakavat. Noston käsittely on myös nopeaa
very good deposit bonus
erittäin hyvä talletusbonus
Chancer Casino
Thanks for the feedback! We’re happy you enjoy the graphics and daily bonuses, and it’s great to hear withdrawals have been fast and easy.
Really enjoyed playing at Chancer. I found this casino through Discord where I got to chat with other players to get a gauge on how good this place is.
I've gotten my withdrawals paid out in less than 24 hours in most cases and I've won a few small giveaways here and there. definitely worth checking in everyday
No fuss on withdrawals
Giveaways for free spins
Support team is great
could use more variety of game providers on home page
Chancer Casino
Fantastic to hear you’re enjoying the community and fast withdrawals! Daily check-ins definitely pay off with giveaways, we're glad you’re making the most of it.
I registered at the casino. And immediately looked at the methods of deposit and withdrawal. But there is not a single payment system for withdrawal. Of course, I did not make a deposit
Зарегистрировалась в казино. И сразу посмотрела способы депозита и вывода. Но для вывода нет ни одной платежной системы. Конечно делать депозит, я не стала
I haven't gotten to know the casino yet to evaluate it
The slots frequently crash. It's frustrating, so I'd like them to fix it. There are no problems with deposits. I haven't made a withdrawal, so I don't know. The chat is a little slow. It's not a problem, but it can be used normally. The bonuses are quite generous, and I can't say anything about the RTP. I've made four deposits, but I haven't been able to withdraw even once. I hope you can judge based on these results. I'll update you on the speed of withdrawals once I win and am able to withdraw.
April 2nd update I also lost my fifth deposit, so I can't review the withdrawal speed.
April 3rd update I also lost my sixth deposit, so I can't review my withdrawal yet. Updated on April 1st. I got the Easter bonus. Every time I get an egg, I get 4 x 25 free spins. I got two free spins but lost them, leaving me with $0.60. The bonus description said that I had to delete the previous bonus in order to get a new one. I deleted the remaining 25 free spins worth $0.6. Then I also lost the rights to the remaining two free spins. I hadn't found the egg for the remaining two, so they disappeared even though the rights to the free spins hadn't yet occurred. I contacted support, but they wouldn't listen to me. I don't think I'm at fault at all. I'm feeling very distrustful. June 5th update It was my seventh attempt and I lost again, so I can't review the withdrawal. Updated on August 28th This is my eighth attempt and I lost again. I've given up. I can't win at all. I'm never playing again. I'm quitting the casino. I wanted to win at least once. If I can't win at all, I lose motivation.
Thanks for your honest feedback and for giving Chancer a try. We're sorry to hear about the issues with the slots and the frustration it’s caused. Our tech team is already looking into improving stability. We’re glad to hear deposits are working smoothly and that you’re enjoying the bonuses. We’ll also work on making chat support more responsive. Hopefully your luck turns soon so you can experience our fast withdrawal process. Thanks again for taking the time to share your thoughts.
Good service. Fast withdrawl. Nice bonuses for tasks! Many game choice. Recommending this casino.
Fast withdrawl
Good service
Chancer Casino
Hi Ghiskater65,
Thank you for sharing your positive feedback with us. We're glad you have enjoyed your experience so far. We pride ourselves on our swift withdrawals and aim to offer the best service for all our players.
BEWARE!! I have registered in this casino and claimed the first deposit bonus. Upon proceeding to play the games I was shocked that 99 percent of the games and in all providers, were restricted/ locked from bonus wagering. According to their T&C's, the only restricted games on bonus wagering are table games and all games from "3 Oaks" provider. This casino does not follow their bonus T&C's, advertising falsely and delivering incomplete product. Their chat support gave me a long run around, trying to blame it on VPN issues( which they asked me to use to "solve" the issue) and games not available in my country which is a lie. Country restriction pop up is different than pop up saying game blocked due to active bonus - they think I am stupid...And I never had such problem anywhere else! Despite them saying they will escalate it further including a refund if not corrected, nobody ever got back to me. I was left with 2400 euro wager on just 108 games out of over 3000 ( many of them with min.bet of 0.50 or 1 euro- surprise, surprise!), that should have been available. Of course I lost, (that was the point)and deleted my account. But at least I will share this terrible experience everywhere I can to make people aware of their crooked ways! Stay well away! You have been warned. I wish I could post all the screenshots I have as proof...
Update: Casino has publically apologized, as you can see, fixed the issue on their end and reinstated my full previous balance including bonus balance to my account. They did the right thing and the dispute between us has been settled.
I am very happy with my experience playing at Chancer. I used to play exclusively at crypto casinos but I wanted to test out my card for depositing. My deposit appeared instantly and I got given a huge welcome bonus to start.
Played all my favourite slots like Yggdrasil, evo and play n go. Ran it up and submitted my first withdrawal to test. Withdrawal got approved almost instantly. I was seriously shocked how fast this was so I am definitely going to try again.
Very nice to find a new casino that can stay on top of things that are important to me like accessing my money. Will recommend to my friends for sure.
Very fast withdrawals. faster than all i've played at
very generous welcome bonus
Chancer Casino
Hi rhys8482,
Thank you for sharing your positive experience with us! We're glad that you enjoyed all aspects of the casino and we strive to make each step seamless.
We've upgraded our withdrawals to be the fastest in the industry and we take player satisfaction seriously.
It is available to Bangalis sign up using email and leave phone number as is. complete registration, verify email. after doing this go to your profile and there will be an option to add/link phone number. there you will be able to change to Bangla I did it.
I joined this casino about 1 month ago. The offers are great, there's tons of bonuses available to choose from. I managed to win on my third bonus and the cash out process was really smooth. The customer service is really friendly when I had an issue trying to activate something. They solved my issue really fast and I was on my way again!
Highly recommended if you like a no fuss casino
Large selection of bonuses
Fast withdrawals
Always something new
Chancer Casino
Thank you for sharing your feedback! Fantastic to hear that you’re enjoying your time here!
Winning early on a bonus is always exciting, and we’re glad the cashout process was simple for you.
It’s great to know our support team could help with your activation issue quickly, no one likes delays when you’re ready to play!
I had a lot of fun playing at Chancer. For someone like me, who is a small player, it's great that they offer so many bonuses. This means I can make my small deposit last longer and enjoy the games. Plus, they are very friendly in chat, even with small players :)
Me divertí mucho jugando en Chancer. Para alguien como yo, que es un jugador pequeño, es genial que ofrezcan tantos bonos. Esto significa que puedo hacer que mi pequeño depósito dure más y disfrutar de los juegos. Además, son muy amables en el chat, incluso con los jugadores pequeños :)
Nice bonuses
Bonos agradables
Friendly staff
Personal amable
Chancer Casino
Hi tilly,
Thanks for sharing your feedback with us! We certainly love having you with us. We're always introducing new and exciting bonuses that are inclusive and generous, for all players.
We're glad you found our customer service team to be helpful and we will pass this message on.
Been playing slots for most of my adult life and have taken my journey online recently. I tried out 3 casinos and Chancer is my favorite. The customer service is top notch, the bonuses are plentiful and theres no nonsense in getting my withdrawals unlike some other places. I enjoy playing new slots so its great when they give me free spins
plenty of bonuses
Customer service is excellent
Chancer Casino
Hi Andy96,
Thanks for sharing your experience with us! We're glad to hear the transition from physical slots to online has been a smooth one. We pride ourselves on our customer service and we're here to ensure your time at Chancer is 5 stars!
I really enjoyed playing on this casino they have been great.
Honestly fast Withdraws
Great mangement. They've been super helpful
No issues at all with casino.
Chancer Casino
Hi brennan987,
Thank you so much for sharing your experience with us! It's been an absolute pleasure to have you at Chancer. Customer service is our game, and we strive to be the best. We're glad that you are happy with our withdrawals as we pride ourselves on making sure you get your winnings as fast as possible.
I made about 3 deposits here in the last month and I am happy to say that my third deposit was a lucky one. I managed to get a nice win from the bonus and was able to get my winnings with no worries. I had some bad experiences getting my winnings from other casinos before so it was nice to finally play at a casino that pays. All the games that you need are here and the bonuses are competitive. Great casino
easy withdraw
good game library
Chancer Casino
Hi marvsworld78,
Thank you for sharing your experience with us! We're glad you were able to come out on top! We strive ourselves on making sure withdrawals are seamless as it can be stressful waiting to receive your funds. We are always introducing new bonuses and we're glad you enjoyed utilizing them.
I've got to say these guys are just the best! I'm quite new to online casinos and I'm glad I chose Chancer as my first casino. They've helped me out with every step including how to set up a crypto deposit and how some of the games work.
I'm very happy with how helpful the live chat is especially since I usually just play land based. I'm still yet to get a big win but I'm sure it's coming with these guys. Great Work!
Exceptional customer service
beginner friendly
Chancer Casino
Hi boblaxati,
Thank you for sharing your positive experience with us! We're thrilled to hear that your first online casino adventure was such a great one. We love welcoming new players and always aim to make that first impression unforgettable. Our team is dedicated to supporting both new and returning players, and we're always here to assist whenever you need us.
This casino is completely ironic towards the customer.. I made a deposit of 25 euros which was never credited, while the amount has been released by my bank which claims with proof that the amount has been properly entered into the casino.. So these scammers said as an excuse that this particular deposit was made because the deposit process was delayed (first time I've heard of it). So they said to contact the bank and if in a week the balance has not been credited to my account to send them a message so they can direct me what to do.. I sent a message and as is normal no one answers and they disconnect me from the chat. I wish I had one of them in front of me so I could have broken his head.. Far from casinos like these.. If there was justice, they should all be in prison for cheating the players.
Αυτό το καζίνο είναι πέρα για πέρα ειρωνικό προς το πελάτη.. Έκανα κατάθεση 25 ευρώ η οποία δεν πιστώθηκε ποτέ το ποσό ενώ έχει αποδεσμευτεί από τη τράπεζα μου η οποία ισχυρίζεται με αποδείξεις ότι το ποσό έχει μπει κανονικά στο καζίνο.. Αυτοί οι απατεώνες λοιπόν ως δικαιολογία είπαν ότι η συγκεκριμένη κατάθεση και έγινε γιατί καθυστέρησε η διαδικασία κατάθεσης (πρώτη φορά το ακούω) Είπαν λοιπόν να απευθυνθώ στη τράπεζα και αν σε μια εβδομάδα δεν έχει πιστωθεί το υπόλοιπο στον λογαριασμό μου να τους στείλω μύνημα για να με κατευθύνουν τι πρέπει να κάνω.. Μύνημα έστειλα και όπως είναι φυσιολογικό δεν απαντάει κανείς και με αποσυνδέουν από το τσατ.μακαρι να είχα έναν από αυτούς μπροστά μου να του έσπαγα το κεφάλι.. Μακριά από καζίνο σαν και αυτά..Αν υπήρχε δικαιοσύνη θα έπρεπε να είναι φυλακή όλοι τους για εξαπάτηση προς τους παίχτες
Chancer Casino
Hi Champion1981,
We understand how frustrating it must be to see funds deducted from your bank account without the deposit reflecting in your casino balance. We assure you that we do not have control over the processing times of banks or payment providers, and in cases like this, the funds are typically returned to your account automatically.
Our team follows standard procedures to assist players in tracking such transactions, which is why we advised you to check with your bank first. If the funds have not been returned within the expected timeframe, we are more than happy to investigate further. Please reach out to us again via live chat or email, and we will do our best to guide you through the next steps.
We truly regret any frustration this situation has caused, and we appreciate your patience while the banking system completes its process. Our goal is always to provide a fair and secure gaming experience, and we would love the opportunity to assist you further.
This is my first time trying a casino on casino guru. I have to say that I had a really good experience at Chancer. My husband and I love to play blackjack together and this casino has many options to choose from. I like that I have the option to take bonuses or not as sometimes they can be confusing at other casinos. I am happy that I can just play with no hassles. The live chat people are also really nice and were happy to suggest some games to me.
Friendly live chat
Not pushy and can play at my own pace
Lots of table games to choose from
Chancer Casino
Hi silletee,
Thank you for sharing your experience with us. We're glad you enjoyed your first online casino experience at Chancer. We love to see new players enjoying their favourite games and try our best to accommodate.
The customer service representatives sometimes gave different answers about my account verification. The most common rule was that if the account is verified, the withdrawal is usually approved within one day, my withdrawal has been waiting for 2 days for approval even though the account was verified almost immediately. I hope the casino is reliable and they will accept my withdrawal.
Asiakaspalvelijat antoivat välillä erilaisia vastauksia tilini varmennuksesta. Yleisin sääntö oli, että jos tili varmennettu niin kotiutus yleensä hyväksytään yhden päivän aikana, minun kotiutus ollut 2 päivää odottamassa hyväksyntää vaikka tili varmennettiin melkein heti. Toivottavasti casino on luotettava ja he hyväksyvät nostoni.
Quick confirmation
Nopea vahvistus
Relatively slow withdrawal. I withdrew to my visa card on Thursday night, the withdrawal has currently been waiting for 48 hours for approval
Suhteellisen hidas kotiutus. Nostin visa kortilleni torstai yönä, kotiutus ollut tällä hetkellä 48h odottamassa hyväksyntää
Chancer Casino
Hi Liemi,
We appreciate your feedback and understand that waiting for a withdrawal can be frustrating. While we strive to process withdrawals as quickly as possible, there are times when additional security checks are required, which may cause slight delays. These checks are in place to ensure a safe and compliant gaming environment for all players.
That being said, we can confirm that your withdrawal was processed shortly after your review, and we hope you’ve since received your funds successfully. We also acknowledge your concerns regarding varying responses from our support team and will use this as an opportunity to improve consistency in our communication.
We truly appreciate your patience and trust, and we remain committed to providing a reliable and enjoyable gaming experience. If you have any further concerns, please don’t hesitate to reach out.
Best regards, The Chancer Team
Safety Index explained
Safety Index of Chancer Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Chancer Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.0/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Unfortunately, to comply with local regulations, we cannot display the review of this casino to you. However, you can choose from the best available online casinos below.
![Chancer Casino Review – Expert & Player Ratings [2026]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
