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HomeOnline casinosCelsius Casino review
Celsius Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Important (1)
Visit Casino
Payment methods
Show all (25)
  • Skrill
  • PaysafeCard
  • Mastercard
  • VISA
  • PayPal
  • Bitcoin (BTC)
  • Bank transfer
  • ApplePay
Withdrawal limits
 per week
$2,500
Celsius Holdings N.V
Celsius Holdings N.V
2020
> $1,000,000
OverviewBonusesUser reviews13Safety Index explainedDiscussion34Payment methods25
Important: Low daily withdrawal limit (less than $500) This casino applies a low withdrawal limit (less than $500 per day). Because of this, it might take you a long time to withdraw your funds if you manage to win big.

Celsius Casino Review

Our independent casino review team has taken a detailed look at Celsius Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Celsius Casino scored a substantial shortfall in fairness and safety, as reflected by its Very low Safety Index of 2.5. Keep reading our Celsius Casino review to learn more about this casino and decide whether it is a good choice for you.

Fairness and safety of Celsius Casino

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Celsius Casino review, we extensively examined and analyzed the Terms and Conditions of Celsius Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.

Celsius Casino is a medium-sized online casino based on our estimates or collected information. In proportion to its size, it has received complaints with a very high total value of disputed winnings. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

To our knowledge, Celsius Casino is absent from any significant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

All of that, together with other factors considered in our review, has resulted in Celsius Casino having a Safety Index of 2.5, which is a Very low value. We strongly recommend players to stay away from this casino and look for one with a higher Safety Index.

T&Cs of Celsius Casino evaluated

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Celsius Casino to be somewhat unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

Celsius Casino player complaints

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 8 complaints about this casino in our database. Because of these complaints, we've given this casino 23,015 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Celsius Casino user reviews and feedback

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Our database has a total of 13 user reviews of Celsius Casino, giving it a Mixed User feedback rating. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Company information and licenses of Celsius Casino

Celsius Casino is in the ownership of Celsius Holdings N.V and has an annual revenue estimate greater than $1,000,000. This makes it a small to medium-sized online casino according to our classification.

Celsius Casino holds a gambling license in Comoros issued by Anjouan Gaming.

Withdrawal limits, win limits, and payment method options

Celsius Casino supports 25 payment methods. This includes: Skrill, PaysafeCard, VISA, Mastercard, PayPal, Bitcoin (BTC), Bank transfer, ApplePay, UnionPay International, Mercuryo, Changelly, PayFun, Swift, SEPA, Banxa, MoonPay, Ethereum (ETH), Tether (USDT), Dogecoin (DOGE), Ripple (XRP), Litecoin (LTC), Binance Coin (BNB), Bitcoin Cash (BCH), Tron (TRX), Google Pay.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 2,500 per week No win limit
EUR 5,000 per month
USD 2,500 per week
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at Celsius Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes No No
Portuguese Yes No No
German Yes Yes No
French Yes Yes No
Hungarian Yes No No

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Celsius Casino, withdrawals, and other potential areas of concern. We would say Celsius Casino has a bad or slow customer support based on the responses we have received during our testing.

Celsius Casino slots and casino games

Celsius Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

The casino's game library includes titles from 92 providers. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, ELK Studios, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Wazdan, Habanero, Spinomenal, Rabcat, Booming Games, Tom Horn, 2By2 Gaming, Booongo (BNG), Relax Gaming, Betgames, Genii, Fantasma Games, Old Skool Studios, Win Fast, Slingshot Studios, Alchemy Gaming, Spadegaming, GONG Gaming Technologies, Arcadia, Apollo Games, Spribe, Gamomat, All For One Studios (ALL41), OneTouch, Golden Race, CandleBets, TrueLab Games, Northern Lights Gaming, Foxium, Wild Streak Gaming, Onlyplay, Triple Edge Studios, Bombay Live, Amusnet, PGsoft (Pocket Games Soft), Oryx Gaming, Gameburger Studios, Atomic Slot Lab, VoltEnt, JVL, Neon Valley Studios, Fugaso, Marbles, Skywind Group, Caleta Gaming, Pulse 8 Studios, AvatarUX, Tangente Games, Fazi, SpinPlay Games, Retro Gaming, Live88, Blue Guru Games, Gamzix, 3 Oaks Gaming, Kalamba Games, Golden Hero, Shady Lady, Super Spade Club, Green Jade Games, Just For The Win, Games Global, EGT Digital, Golden Rock Studios, Snowborn Games, Stormcraft Studios, Triple Cherry, Hacksaw Gaming, Asia Gaming, Ka Gaming.

Celsius Casino bonus offers and codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 4 bonuses from Celsius Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: For more information about this casino's offers, check out our separate page dedicated to Celsius Casino bonuses.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (25)
  • Skrill
  • PaysafeCard
  • Mastercard
  • VISA
  • PayPal
  • Bitcoin (BTC)
  • Bank transfer
  • ApplePay
Withdrawal limits
 per week
$2,500

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (6)
English customer support
All languages (3)
English live chat

Game providers

Show all (92)
  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Apricot (Microgaming)
  • IGT
  • Big Time Gaming
  • ELK Studios

Casino screenshots

celsius_casino_homepage_desktop
celsius_casino_homepage_mobile
celsius_casino_game_gallery_mobile

Positives

  • Good selection of game providers

Negatives

  • Many restricted countries
  • No responsible gambling tools
  • Low withdrawal limits
  • Live chat available mostly/only after registration
Casino Bonuses

Celsius Casino bonuses

Browse all bonuses offered by Celsius Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (13)

User reviews of Celsius Casino

This is a place to share experience with Celsius Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 13 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 3 months ago
I started playing at Celsius Casino about two months ago. I've had nothing but good experiences there. I've won a lot, and my winnings have been paid out immediately. Great promotional bonuses. And very friendly support. I love it.
  • instant cashouts, 24/7 support and a very good rtp.
• 3 months ago
I deposited $55 USDC and they didn't credit my account they are a scam straight up do not even try depositing
  • Non it's a scam
  • They aren't crediting my account
• 6 months ago
My username on Celsius Casino is ATHGANG.

On June 4th, I deposited 0.18 SOL, which qualified me for their 200% bonus. This gave me a balance of about 0.5 SOL. Due to a system error, the bonus and deposit were not credited at that time.

Only on June 25th, more than 20 days later, did I receive an email confirming that my deposit and bonus were finally credited to my account.

I wagered the entire balance and additional winnings, totaling around 25 SOL, following all the bonus terms and conditions.

When I requested a withdrawal of 5.1 SOL, it was denied, and the funds were removed from my account without any valid explanation.

Customer support claimed I "did not request the bonus" on June 4th, but according to their own terms, the bonus should be automatic. The delay and confusion were caused by their system error, not me.

I have filed complaints with AskGamblers and the licensing authorities regarding this unfair treatment.

I advise all players to be cautious when dealing with Celsius Casino until this issue is resolved.

  • holding my withdrawal,and said they couldnt do anything
• 8 months ago
Celsius Casino has truly impressed me. It offers a wide variety of games, constant promotions like bonuses and free spins, and the best part is the fast withdrawals. The platform is modern, user-friendly, and the customer support team is always ready to help. Definitely one of the best online casinos I’ve tried.
  • Fast withdrawal and good customer service
• 9 months ago
I made my biggest win at this casino, and my withdrawal was transferred instantly. Support is fast, and there are so many games compared to other casinos.
  • Good RTP
  • Cashback bonus
  • Weekly AND monthly bonus
  • Fast support
  • Nothing bad for me
• 9 months ago
This casino is fast and friendly they helped me with my issue and answer was fast.
  • Fast withdrawals
  • Friendly support
  • Good design
  • Good bonuses
  • Fiat deposits and withdrawals
  • There might be a few more payment methods
• 1 year ago
I’ve asked to be banned from a casino numerous times as I’m a gambling addict and they keep taking my money. I’m close to breaking point. I’ve told them I’m going to kill my self and they still take my money. I’ve tried to contact them every way possible and they just block me from chats and have ignored emails. I don’t know what to else to do. I can’t go on any longer. The casino is Celcius
  • Absolutely nothing
  • Horrible customer service
  • Unethical
  • Lost money and won’t get it back
  • Prey on vulnerable people
• 2 years ago
The best casino I've ever played on, just perfect. Very fast support, games are good and my withdraw was processed instantly, thanks :)
  • Instant withdraw
  • very fast support
• 2 years ago
They don't care about customers.
They lie to us.
I asked 4 times to be ban, they said " wait for an admin " and 1 year later, i'm still there !
They also lied about " evolution gaming checking up my bets " and keep canceling my withdraw. But in that case, you don't send the money back to the customer so he can play again, you keep the fund and let him withdraw after everything is done. Also, they delete message in tchat if you talk about loosing. Even non toxic, just no negative casino vibe.
  • bad interface
  • lying support
  • not applying ban
  • exagerated fee (200€ fee for a 7k withdraw, in TRX, and 1 hour delay)
  • Terrible in every point, worst casino experience i had in 10 years
• 2 years ago
Withdrawal speed really amazed me, also design is really cool. Support seems fast to answer. I liked it!
• 2 years ago
Doesn’t care about customers. Rude and short to begin with when asking questions. Took all money away and refused pay out or any sort of reconciliation with me being new player and having small error on bonus rules, which were extremely strict. Very delayed very slow to respond. Told me 72 hours and then still didn’t reach out until I contacted again. When asked to speak to potentially someone hire because it was a clear mistake on my part they refused.
• 2 years ago
Very high wagering requirements for bonuses and very strict rules. Very low RTP. The whole casino is unfriendly, unsympathetic to me.
Safety Index explained

Safety Index of Celsius Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Celsius Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low2.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Important

Important: Low daily withdrawal limit (less than $500) This casino applies a low withdrawal limit (less than $500 per day). Because of this, it might take you a long time to withdraw your funds if you manage to win big.

Unfair terms and conditions

  • Use of the Martingale betting strategy may result in confiscated winnings
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more

Other factors

  • Slow or bad customer support
  • Low withdrawal limit: €5,000 / month

Complaints about Celsius Casino and related casinos

(44)
44All0Opened8Unresolved9Resolved27Rejected

Complaints directly about Celsius Casino

Show more complaints (+10)
Discussion

Celsius Casino Discussion

Discuss anything related to Celsius Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

Celsius Casino payment methods

SkrillPaysafeCardMastercardVISAPayPalBitcoin (BTC)Bank transferApplePayUnionPay InternationalSEPAMoonPaySwiftGoogle PayChangellyBanxaPayFunMercuryoBinance Coin (BNB)Ethereum (ETH)Tron (TRX)Litecoin (LTC)Dogecoin (DOGE)Bitcoin Cash (BCH)Ripple (XRP)Tether (USDT)

Currencies

USD, CAD, EUR, GBP, ARS, AUD, BRL, CHF, CLP, MXN, PEN
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