HomeOnline casinosCasinoPalace Review

CasinoPalace Review

avatarMartin L.
Last updated 02/2026
Safety Index
6.8
User feedbackNot enough data
0 review
avatarMartin L.
Last updated 02/2026

Read our CasinoPalace review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
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Pros and cons

  • Good selection of game providers
  • Simple and clean website design
  • Skrill and Neteller depositors cannot claim welcome bonus
  • Withdrawal fees
  • Low monthly withdrawal limits

Casino screenshots

CasinoPalace_homepage_desktop
CasinoPalace_game_gallery_desktop
CasinoPalace_promotions_desktop
CasinoPalace_homepage_mobile
CasinoPalace_game_gallery_mobile
CasinoPalace_promotions_mobile

Here is what we found when we reviewed CasinoPalace. Our experts used our casino review methodology to check what the casino gets right and where it could do more. Every key factor (the casino's Terms and Conditions, licenses, player complaints, support, and limits) was considered by our team. This helped them work out how safe and legit this casino is.

Our findings led us to the casino's Safety Index. This score shows how safe and fair the casino is. A high Safety Index is a good sign that you can play and get your winnings paid out with ease. Our review gave CasinoPalace an Above average Safety Index of 6.8. It is a fair choice, but better options are available. Take a look at our full CasinoPalace review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Safety Index of CasinoPalace – Is it fair and safe?

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of CasinoPalace, we meticulously evaluated and analyzed the Terms and Conditions of CasinoPalace. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.

According to our approximate calculation or collected information, CasinoPalace is a small to average-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

Based on our findings, no important casino blacklists feature CasinoPalace. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All in all, when combined with other factors that come into play in our review, CasinoPalace has landed an Above average Safety Index of 6.8. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Reviewing the T&Cs of CasinoPalace

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of CasinoPalace to be unfair.

Note: You can find our specific findings from the T&Cs review by clicking here.

Player complaints submitted about CasinoPalace

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We have found no relevant complaints about this casino.

User feedback and reviews of CasinoPalace

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Unfortunately, we do not have any user reviews of CasinoPalace in our database yet. If you have had a positive or negative experience with this casino, you can be the first one to review and rate it on our website.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Licenses and company information

CasinoPalace has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.

CasinoPalace was licensed by regulatory authorities in these specific countries or geographic areas: Malta (Malta Gaming Authority), United Kingdom (United Kingdom Gambling Commission).

Payment options, withdrawal limits and win limits

CasinoPalace supports 26 deposit methods. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, INSTADEBIT, VISA Debit, PayPal, Trustly Pay, SoloPayment, Diners Club, Neosurf, Bitcoin (BTC), AstroPay, Bank transfer, ApplePay, Interac, JCB, Instant EFT by Swiffy, Discover, Ethereum (ETH), Pay by Bank, MuchBetter, USD Coin (USDC), PayViaPhone.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 3,000 per week No win limit
EUR 6,000 per month
USD 3,000 per week
USD 6,000 per month
Unlimited in GBP
CAD 3,000 per week
CAD 6,000 per month
JPY 300,000 per week
JPY 600,000 per month
NZD 3,000 per week
NZD 6,000 per month
ZAR 60,000 per week
ZAR 120,000 per month
GTQ 30,000 per week
GTQ 60,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at CasinoPalace.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes No No
Portuguese Yes No No
Japanese Yes No No
Finnish Yes No No
French Yes No No
Maltese Yes No No

We reach out to the casino's customer support as part of our review to check how helpful they are. Good customer support is always worth having. It can make a real difference if you ever have issues with your account, withdrawals, or anything else. When we tested CasinoPalace's customer support, we found it to be average.

Slots and casino games at CasinoPalace

Players can enjoy these types of casino games at CasinoPalace: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 120 game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, WMS, Scientific Games (SG Digital), Playson, Nextgen Gaming, ELK Studios, Ezugi, Evoplay, Eyecon, Barcrest, Wazdan, Habanero, Lightning Box, Spinomenal, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, Genesis Gaming, Booongo (BNG), MrSlotty, Chance Interactive, Greentube, Genii, Inspired Gaming, PearFiction Studios, Jelly, Fantasma Games, Old Skool Studios, Half Pixel Studios, Playzido, S Gaming, Authentic Gaming, Lucky Streak, Nailed it! Games, All For One Studios (ALL41), Revolver Gaming, Northern Lights Gaming, OnAir Entertainment, Spinoro, Triple Edge Studios, PlayPearls, Infinity Dragon Studios, Gameburger Studios, Real Dealer Studios, TVBet, Neon Valley Studios, Max Win Gaming, Skywind Group, Caleta Gaming, High Limit Studio, Pulse 8 Studios, Hammertime, Aurum Signature Studios, Super Spade Club, Games Global, Light & Wonder, InnoGames, SimplePlay, Rarestone gaming, Stormcraft Studios, Circular Arrow, Coin Machine Gaming, Red7, AreaVegas, Oros Gaming, Prospect Gaming, Wishbone, Slingshot Studios, Alchemy Gaming, Ad Lunam, Skillzzgaming, GONG Gaming Technologies, Shuffle Master, BF Games, Fortune Factory Studios, Spribe, Bet Digital, Foxium, Buck Stakes Entertainment, Vivo Gaming, Crazy Tooth Studio, Salsa Technology, Games Inc., Barstruck, Leap Gaming, Switch Studios, Fun Fiesta, Blue Ring Studios, Synot Games, Fugaso, Gamevy, SpinPlay Games, Neko Games, Retro Gaming, Gold Coin Studios, Kalamba Games, Core Gaming, Spark Gaming, Just For The Win, Playzia, Games Lab, Snowborn Games, Hacksaw Gaming.

CasinoPalace bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

As of right now, our database holds 2 bonuses from CasinoPalace, including:

  • 100% up to £200
  • 100% up to $200

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

  • Operator ProgressPlay Limited
  • Platform ProgressPlay
  • Established 2016
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of CasinoPalace. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Unfair
Issues found: 10
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small to medium casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very good
Total complaints: 0
Last updatedLast updated

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Unfair terms and conditions
      • Use of the Martingale betting strategy may result in confiscated winnings
      • Common bonus hunting strategies may be seen as a serious T&C violation
      • Detection of some basic betting techniques may result in confiscated winnings
      • Detection of some betting techniques while wagering bonuses may result in confiscated winnings
      • Improper player behavior as grounds for confiscated winnings
      • Players must watch how much they bet even when playing without bonuses
      • Repeatedly withdrawing and redepositing to get more bonuses may lead to winnings being confiscated
      • Players who only deposit when bonuses are offered risk losing their winnings
      • Low-risk play may lead to winnings being confiscated
      • Low-risk play may lead to winnings being confiscated
      Complaints about CasinoPalace
      This tab does not contain any complaints

      We do not have any complaints about CasinoPalace in our database. If you have been mistreated by this casino, you can submit a complaint about it.

      Submit a complaint

      Games

      Explore the game selection available at CasinoPalace. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 12 Not Available: 3
      Real Games
      Verified by Gamecheck

      Game providers

      Show all (120)
      • NetEnt
      • Nolimit City
      • TaDa Gaming
      • Betsoft Gaming
      • Pragmatic Play
      • Playtech
      • Apricot (Microgaming)

      CasinoPalace bonuses

      Browse all bonuses offered by CasinoPalace, including their no deposit bonus offers and first deposit welcome bonuses.

      No bonuses available for players from Ohio

      Unfortunately, it seems that CasinoPalace does not offer any bonuses to players from your country.

      Loyalty program

      CasinoPalace offers a loyalty program. Here is what you can get for achieving a higher status:

      Deposit bonusesBonus free spinsCashbackFree tournamentsLoyalty pointsExclusive rewards

      Payments

      Browse an overview of payment methods supported by CasinoPalace, along with related limits and fees associated with transactions to or from your casino account.

      Payment methods

      Show all (26)
      • Skrill
      • Neteller
      • PaysafeCard
      • Payz (ecoPayz)
      • Mastercard
      • VISA
      • INSTADEBIT

      Transaction limits

      Withdrawal limits
      $6,000
       per month
      $3,000
       per week
      Win limits
      Unknown

      Currencies

      Traditional

      Supported Fiat currencies.

      USDCADEURGBPGTQJPYNZDZAR

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 7 languages
      EnglishFrenchSpanishFinnishJapanese 2 more
      Live chat
      Available in 1 language
      English
      Customer support:
      Available in 1 language
      English
      Live chat rating
      Subpar
      Average response time: 5m
      Last updatedLast updated
      Date and tester
      Response time
      Rating
      05 Feb 2026
      Martin L.
      5m
      Subpar
      14 Mar 2025
      Martin L.
      Not measured
      Subpar
      23 Jul 2024
      Matej L.
      Not measured
      Good
      28 Aug 2023
      Michaela S.
      Not measured
      Subpar

      User reviews of CasinoPalace

      This is a place to share experience with CasinoPalace. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 0 users

      Very positivePositiveNeutralNegativeVery negative

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      CasinoPalace discussion

      Discuss anything related to CasinoPalace with other players, share your opinion, or get answers to your questions.

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