HomeOnline CasinosCasinoPalace Review
CasinoPalace Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (13)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Trustly
  • PayPal
Withdrawal limits
 per month
$6,000
 per week
$3,000
ProgressPlay Limited
2016
> $1,000,000
OverviewBonusesUser reviews0Safety Index explainedDiscussion1Payment methods13
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CasinoPalace Review

Our expert casino review team has carefully analysed CasinoPalace in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. CasinoPalace has an Above average Safety Index that sits at 7.0, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Read our CasinoPalace review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index of CasinoPalace – Is it fair and safe?

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of CasinoPalace, we meticulously evaluated and analyzed the Terms and Conditions of CasinoPalace. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.

According to our approximate calculation or collected information, CasinoPalace is a small to average-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

Based on our findings, no important casino blacklists feature CasinoPalace. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All in all, when combined with other factors that come into play in our review, CasinoPalace has landed an Above average Safety Index of 7.0. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Terms and Conditions of CasinoPalace

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of CasinoPalace to be unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding CasinoPalace

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We have found no relevant complaints about this casino.

User feedback and reviews of CasinoPalace

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Unfortunately, we do not have any user reviews of CasinoPalace in our database yet. If you have had a positive or negative experience with this casino, you can be the first one to review and rate it on our website.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Licenses and company information

CasinoPalace is owned by , and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.

CasinoPalace was licensed by regulatory authorities in these specific countries or geographic areas: Malta (Malta Gaming Authority), United Kingdom (United Kingdom Gambling Commission).

Payment options, withdrawal limits and win limits

CasinoPalace supports 13 deposit methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, PayPal, Trustly, Neosurf, AstroPay, Instant Bank Transfer, ApplePay, MuchBetter.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 3,000 per week No win limit
EUR 6,000 per month
USD 3,000 per week
USD 6,000 per month
Unlimited in GBP
NOK 30,000 per week
NOK 60,000 per month
CAD 3,000 per week
CAD 6,000 per month
BRL 30,000 per week
BRL 60,000 per month
INR 300,000 per week
INR 600,000 per month
JPY 300,000 per week
JPY 600,000 per month
NZD 3,000 per week
NZD 6,000 per month
ZAR 60,000 per week
ZAR 120,000 per month
GTQ 30,000 per week
GTQ 60,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The options available at CasinoPalace can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
Japanese Yes Yes Yes24/7
Finnish Yes Yes Yes24/7
French Yes Yes Yes24/7

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at CasinoPalace, your account, withdrawals, or anything else. According to our tests and collected information, CasinoPalace has a good customer support.

Slots and casino games at CasinoPalace

Players can enjoy these types of casino games at CasinoPalace: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Live shows.

Casino games supplied by 79 game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Big Time Gaming, Scientific Games (SG Digital), Nextgen Gaming, ELK Studios, Eyecon, Wazdan, Lightning Box, Spinomenal, Rabcat, 1X2 Gaming, Tom Horn, 2By2 Gaming, Iron Dog Studio, Chance Interactive, Greentube, Inspired Gaming, PearFiction Studios, Jelly, Oros Gaming, Old Skool Studios, Half Pixel Studios, Playzido, Wishbone, Slingshot Studios, Alchemy Gaming, Skillzzgaming, Shuffle Master, GONG Gaming Technologies, BF Games, Nailed it! Games, Fortune Factory Studios, ALL41 STUDIOS, Northern Lights Gaming, On Air Entertainment, Bet Digital, Foxium, Buck Stakes Entertainment, Spinoro, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Gameburger Studios, Real Dealer Studios, Games Inc., Switch Studios, Leap Gaming, Blue Ring Studios, Neon Valley Studios, Synot Games, Fugaso, Skywind Group, Gamevy, High Limit Studio, Pulse 8 Studios, SpinPlay Games, Neko Games, Gold Coin Studios, Hammertime, Core Gaming, Aurum Signature Studios, Just For The Win, Games Global, Light & Wonder, InnoGames, Snowborn Games, Stormcraft Studios, Circular Arrow, Hacksaw Gaming, AreaVegas.

CasinoPalace bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from CasinoPalace based on the data from our database.

Note: Take a look at our designated CasinoPalace bonuses page for more details about this casino's bonus offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (13)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Trustly
  • PayPal
Withdrawal limits
 per month
$6,000
 per week
$3,000

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
No crash games

Language options

English website
All languages (6)
English customer support
All languages (6)
English live chat
All languages (6)

Game providers
Show all (79)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Apricot (Microgaming)
  • ELK Studios
  • Big Time Gaming
  • Scientific Games
  • Tom Horn
CASINO SCREENSHOTS
casinopalace_homepage_desktop
casinopalace_game_gallery_desktop
casinopalace_promotions_desktop
casinopalace_game_gallery_mobile

Positives

  • Good selection of game providers
  • Wide variety of bonuses
  • Simple and clean website design

Negatives

  • Withdrawal fees
  • Low monthly withdrawal limits

Interesting facts

  • Live chat support uses the auto-translate feature for some languages
  • Casino uses a chatbot for customers' interaction
  • Small international casino
  • Part of the ProgressPlay family
Author & Guarantor: Matej Lawson Last updated: 23 Jul 2024 Anything incorrect or missing? Let me know
Casino Bonuses

CasinoPalace bonuses

Browse all bonuses offered by CasinoPalace, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (0)

User reviews of CasinoPalace

This is a place to share experience with CasinoPalace. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 0 users

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Safety Index explained

Safety Index of CasinoPalace explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of CasinoPalace. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.0/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about CasinoPalace and related casinos (0)

0All0Opened0Not solved0Solved0Rejected
This tab does not contain any complaints

We do not have any complaints about CasinoPalace in our database. If you have been mistreated by this casino, you can submit a complaint about it.

Discussion

CasinoPalace Discussion

Discuss anything related to CasinoPalace with other players, share your opinion, or get answers to your questions.

Casino Guru

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Payment methods

CasinoPalace payment methods

Currencies
USD,CAD,EUR,GBP,BRL,GTQ,INR,JPY,NOK,NZD,ZAR
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