HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43854Opened871Not solved5495Solved12386Rejected25102
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for a delayed payment

2d 22h 20m 9s

Disputed amount: €600

Wazamba Casino - Withdrawal of player's winnings has been delayed.

Wazamba Casino
Safety Index:Very high Submitted: 02 Nov 2024
Case opened Current status

Waiting for a delayed payment

4d 21h 57m 48s

Disputed amount: €100

Casibom Casino - Player’s winnings haven’t been received yet.

Casibom Casino
Safety Index:High Submitted: 02 Nov 2024
Case opened Current status

Waiting for a delayed payment

5d 21h 32m 59s

Disputed amount: €800

Platincasino - Player believes that their withdrawal has been delayed.

Platincasino
Safety Index:High Submitted: 02 Nov 2024
Case opened Current status

Waiting for a delayed payment

5d 4h 51m 6s

Disputed amount: €500

Beteum Casino - Player’s winnings haven’t been received yet.

Beteum Casino
Safety Index:Fresh casino Submitted: 01 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 3h 15m 13s

Disputed amount: $250

VipGame Casino - Player’s account has been closed due to alleged multi-accounting.

VipGame Casino
Safety Index:Below average Submitted: 01 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 3h 44m 44s

Disputed amount: €7,000

Betzard Casino - Player's withdrawals are delayed.

Betzard Casino
Safety Index:Above average Submitted: 01 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 3h 48m 15s

Disputed amount: 2,000 INR

Megapari Casino - Player requests free bets from the casino.

Megapari Casino
Safety Index:High Submitted: 01 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 4h 12m 42s

Disputed amount: 26,000 ₴

1Go Casino - Player's withdrawal is confiscated by the casino.

1Go Casino
Safety Index:High Submitted: 01 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 17h 0m 28s

Disputed amount: €3,282

iWild Casino DE - Player's winnings are being confiscated due to bonus conditions.

iWild Casino DE
Safety Index:High Submitted: 01 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

5d 23h 48m 48s

Disputed amount: €750

Nomini Casino - Player’s account has been closed without permission.

Nomini Casino
Safety Index:Very high Submitted: 01 Nov 2024
Show more complaints (+10)
Showing 1 - 10 of 43,854 complaints
1 2...4386
Go to pageof 4,386 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news