Blaze Casino - Player is unable to reset account password.

I can't reset my password. I asked to change my email, but it's just a runaround. This is unacceptable, especially since I'm a Platinum member.

Hello Deivili1109,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Blaze Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? What exactly did the casino respond regarding the password reset? When was the last time you contacted the casino regarding this issue?

Looking forward to your answer.

Regards,

Nick

Dear Deivili1109,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.