Our biggest database of online casinos is possible thanks to Barbora, as well as other Casino Analysts, who read the terms and conditions and all the fine print and gather and update the casino details, so we always have the correct information at hand. Before that, Barbora studied at the Academy of...
OverviewSafety and fairnessBonusesPayment methodsUser reviewsDiscussion
Barbora P.
Author
Barbora Pallas
Casino Analyst & Complaint Specialist
Our biggest database of online casinos is possible thanks to Barbora, as well as other Casino Analysts, who read the terms and conditions and all the fine print and gather and update the casino details, so we always have the correct information at hand. Before that, Barbora studied at the Academy of...
Extensive collection of games from multiple providers
Live dealer games are available
Not very elaborate Terms and Conditions
Limited responsible gaming options
Not all of the terms and conditions are translated to the language option provided on the website
Games
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14
Not Available: 1
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Game providers
Show all
(76)
Game providers (76)
Payment methods
Transaction limits
Withdrawal limits
Unknown
Win limits
Unknown
Language options
Website
Available in
2 languages
EnglishSpanish
All languages (2)
English
Spanish
Live chat
Available in
3 languages
EnglishSpanishPortuguese
All languages (3)
English
Spanish
Portuguese
Customer support:
Available in
3 languages
EnglishSpanishPortuguese
All languages (3)
English
Spanish
Portuguese
Casino screenshots
Betsala Casino Review
Betsala Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
Our team's review data was used to calculate the casino's Safety Index. This score rates the safety and fairness of online casinos. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. Betsala Casino received a Low Safety Index of 3.9 in our review. This reflects a poor showing for fairness and safety. Read on in our Betsala Casino review to find out whether this casino is a good fit for you.
Is Betsala Casino fair and safe? Safety Index explained
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Betsala Casino, we thoroughly read and reviewed the Terms and Conditions of Betsala Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
According to our approximate calculation or collected information, Betsala Casino is a small to average-sized online casino. In relation to its size, it has a very high value of withheld winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
Based on our findings, no important casino blacklists feature Betsala Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, Betsala Casino has scored a Safety Index of 3.9, representing a Low value. We suggest players to steer clear of this casino and opt for one with a higher Safety Index.
Betsala Casino Terms and Conditions
Each time we review a casino, we go through its Terms and Conditions to check how fair they are. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Betsala Casino to be unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Complaints from players about Betsala Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 3,000 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Betsala Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 2 players, Betsala Casino does not have a User satisfaction score yet. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company information
Betsala Casino is owned by Betsala B.V., and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
Betsala Casino is licensed by Curaçao Gaming Authority in Curaçao.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at Betsala Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Betsala Casino, your account, withdrawals, or anything else. According to our tests and collected information, Betsala Casino has a good customer support.
Betsala Casino casino games and slots
Players can enjoy these types of casino games at Betsala Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 76 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Evoplay, Ezugi, SA Gaming, BGaming, GameArt, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Genesis Gaming, Belatra Games, Relax Gaming, KISS AI Live Casino, Choice Gaming, Betgames, Genii, 7777 gaming, Smartsoft Gaming, Slotopia, RFranco Games, Lucky Streak, Spinmatic, Spadegaming, Aviatrix, Spribe, Gamomat, OneTouch, Expanse Studios, Armadillo Studios, Slot Builder, Fashion TV Gaming, 77Gaming, Spearhead Studios, SlotMill, Zeus Play, PG Soft (Pocket Games Soft), VoltEnt, Worldmatch, Livespins, Ela Games, Pascal Gaming, Synot Games, Fugaso, YeeBet Gaming, Stakelogic, Skywind Group, Live Vegas, TronixZone, Fazi, F*Bastards, Retro Gaming, Zitro, 3 Oaks Gaming, Creed Roomz, Games Global, PopOK Gaming, InOut, Hacksaw Gaming, Bet Construct, Orbital Gaming.
Bonuses and codes offered by Betsala Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
As of right now, our database holds 2 bonuses from Betsala Casino, including:
150% up to $300,000 CLP and up to 200 extra spins
150% up to $200,000 CLP and up to 100 extra spins
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
Betsala B.V.
Operator
Betsala B.V.
Established
2019
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betsala Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small to medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Slightly negative
Operates with an unverifiable license
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Unfair terms and conditions
Low-risk play may lead to winnings being confiscated
Show full rule and our analysis
Casino voids gaming account balances after less than one year of account inactivity
Browse all bonuses offered by Betsala Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Betsala Casino payment methods
Currencies
USD,
ARS,
BRL,
CLP,
CRC,
MXN,
PEN,
UYU
User reviews
User reviews of Betsala Casino
This is a place to share experience with Betsala Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
The casino was fine with my deposits, but as soon as I wanted to withdraw, they claimed I'm from a restricted country and they couldn't process my withdrawal. At the same time, it is still possible to register here from Russia and there is no mention of any restrictions for Russia in the TOS.
A year ago I edited a review where I gave this casino five stars, now I am here again to change my comment, it is not possible for BETSALA to eliminate all deposit and withdrawal options, they only leave one option and that option does not work, I already contacted the chat and informed them that I cannot deposit or make withdrawals, the only thing they tell me is that they are going to generate a report and what should I wait for. Very frowned upon BETSALA
Hace un año atrás edité una reseña donde a este casino le otorgaba cinco estrellas, ahora estoy por aquí nuevamente para cambiar mi comentario, no es posible que BETSALA elimine todas las opciones de depositos y retiros, dejan solamente una opción y esa opción no fuciona, ya me comunique con el chat y les informé de que no puedo depositar y tampoco realizar retiros, lo unico que me dicen que es que van a generar un reporte y que debo esperar. Muy mal visto BETSALA
A lot of variety of casino and live games plus sports betting.
Mucha variedad de juegos de casino y live más las apuesta deportivas.
Only one method to deposit, but it doesn't work.
Solo un metodo para depositar, pero no funciona.
Only one method to make withdrawals but it doesn't work either.
Solo un metodo para realizar retiros pero tampoco funciona.
Discussion
Betsala Casino discussion
Discuss anything related to Betsala Casino with other players, share your opinion, or get answers to your questions.
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