Betsala Casino Review

Name: Betsala Casino Review
Item: Betsala Casino
Rating: 4.7
Author: Ivana Fair

4.7/10Safety Index Low by Casino Guru

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Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Important (1)

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Payment methods

Show all (46)

Withdrawal limits

per month

$90,000

per day

$3,000

Owner Betsala B.V.

Established 2019

Estimated annual revenues

< $1,000,000

Licensing Authorities

Curaçao (GC)

OverviewBonusesUser reviews1Safety Index explainedDiscussion7Payment methods46

Important: No terms and conditions or very short and unclear ones This casino does not have any terms and conditions on its website or has terms and conditions that are very short and not clear.

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Betsala Casino Review

We've thoroughly reviewed Betsala Casino and gave it a Low Safety Index. This means we don't consider this casino to be a good option for most players. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Betsala Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 3,000 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

Based on the information we've collected and assessed in our Betsala Casino review, it has a Low Safety Index. We don't recommend playing at it and advise you to stay away from it.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (46)

Withdrawal limits

per month

$90,000

per day

$3,000

Games
Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Language options

English website

All languages (3)

English customer support

All languages (3)

English live chat

All languages (3)

Game providers
Show all (49)
Game providers (49)

CASINO SCREENSHOTS

Positives

Casino accepts players from many countries
Good selection of game providers
Live dealer games are available

Negatives

Not all of the terms and conditions are translated to the language option provided on the website
Company focuses on sports betting rather than the casino

Interesting facts

Casino targeting Latin America

Author & Guarantor: Ivana Fair Last updated: 04 Dec 2023 Anything incorrect or missing? Let me know

Betsala Casino bonuses

Browse all bonuses offered by Betsala Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews of Betsala Casino

This is a place to share experience with Betsala Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 1 user

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

WylsonK

Junior Apprentice

• 1 year ago

A year ago I edited a review where I gave this casino five stars, now I am here again to change my comment, it is not possible for BETSALA to eliminate all deposit and withdrawal options, they only leave one option and that option does not work, I already contacted the chat and informed them that I cannot deposit or make withdrawals, the only thing they tell me is that they are going to generate a report and what should I wait for. Very frowned upon BETSALA

A lot of variety of casino and live games plus sports betting.
Mucha variedad de juegos de casino y live más las apuesta deportivas.

Only one method to deposit, but it doesn't work.
Solo un metodo para depositar, pero no funciona.
Only one method to make withdrawals but it doesn't work either.
Solo un metodo para realizar retiros pero tampoco funciona.

Safety Index of Betsala Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betsala Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low4.7/10

Small to medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

Very high value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Warnings

Important: No terms and conditions or very short and unclear ones This casino does not have any terms and conditions on its website or has terms and conditions that are very short and not clear.

Unfair terms and conditions

This casino has unclear or vague terms and conditions, which don't clearly define how the casino will react to issues.

Complaints about Betsala Casino and related casinos (3)

3All0Opened1Not solved1Solved1Rejected

Complaints directly about Betsala Casino

Resolved Our verdict

Case closed

Disputed amount: $250,000 CLP

Player's account blocked for multi-accounting.

The player from Chile had inadvertently created a second account with Betsala, having forgotten about her suspended first account. After she deposited 250,000 and won 20,000, her account was blocked when she added her tax ID, due to the casino's multi-account policy. She had requested a refund of her initial deposit. After several correspondences with the casino, they had agreed to her request and resolved the case, closing her account and depositing her funds. As a result, the complaint had been marked as 'resolved' by our team.

Insufficient evidence from casino

Black points: 3000

Disputed amount: $3,000

Player's account and winnings have been blocked.

The player from Ecuador had his account blocked, with his winnings withheld. The player stated that he had played at Betsala Casino for approximately 8 months and his account was blocked on January 23. He claimed that he was requested to make additional deposits through different payment methods to withdraw his winnings. However, after making these deposits, his account had been blocked for alleged violation of the casino's terms and conditions. The player denied any violation and insisted that his winnings were earned legally through slot machines without any active bonuses. The casino had not provided sufficient evidence to support their claims. Therefore, we closed the complaint as 'unresolved', negatively affecting its rating.

Other

Disputed amount: 441 S/.

Player struggles to withdraw winnings from casino.

The player from Peru is demanding a refund from Betsala casino, claiming that despite permitting deposits using Peruvian banks and wallets, the casino doesn't allow withdrawals. The player reports that his account is verified but has been unable to withdraw earnings since May, and the customer service has not provided substantial help or solutions. Since the player played down his casino balance, we were forced to reject the complaint.