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OverviewBonusesUser reviews83Safety Index explainedDiscussion1Payment methods11
Betsafe Casino Review
When reviewing and assessing Betsafe Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Betsafe Casino has a Very high Safety Index of 9.8, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Proceed with reading our Betsafe Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index – Betsafe Casino fairness and safety
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Betsafe Casino, we read and assessed Terms and Conditions of Betsafe Casino in-depth. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based on our estimates or gathered data, Betsafe Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention Betsafe Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
On the whole, also considering other contributing factors in our assessment, Betsafe Casino has achieved a Safety Index of 9.8, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, Betsafe Casino is interconnected with 40 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Betsafe Casino.
Terms and Conditions of Betsafe Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We did not find any unfair or predatory rules in the Terms and Conditions of Betsafe Casino during our review.
Player complaints submitted about Betsafe Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 3 complaints directly about this casino in our database, as well as 63 complaints about other casinos related to it. Because of these complaints, we've given this casino 4,651 black points in total, out of which 4,144 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Betsafe Casino user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Judging by the 83 user reviews given to Betsafe Casino, it has a Great User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
Betsafe Casino is owned by BML Group Ltd. and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
Betsafe Casino has been granted a gambling license in Estonia.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 50,000 per day
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at Betsafe Casino in the table below.
Language
Website
Customer support
Live chat
English
Russian
Estonian
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Betsafe Casino, managing your account, withdrawals, or other matters. Betsafe Casino has a good customer support, judging by the results of our testing.
Casino games and slots available at Betsafe Casino
Betsafe Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 100 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Big Time Gaming, Playson, iSoftBet, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, Endorphina, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Leander Games, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Realistic Games, Relax Gaming, Betgames, Greentube, Bullshark Games, Inspired Gaming, Jelly, Fantasma Games, Platipus, Playzido, Wizard games, Indigo Magic, Boomerang Studios, Apollo Games, G Games, Trigger Button Studios, Casino Technology, Sega Sammy, On Air Entertainment, Bitpunch, Four Leaf Gaming, Amusnet, Slammer Studios, PGsoft (Pocket Games Soft), Reel Play, Atomic Slot Lab, Max Win Gaming, HungryBear, Crucible Gaming, Skywind Group, King Show Games, AvatarUX, Peter & Sons, Design Works Gaming (DWG), Ingenuity Gaming, Games Global, Gaming Realms, Light & Wonder, Golden Rock Studios, Spinberry, 4ThePlayer, AceRun, Prospect Gaming, Swintt, Win Fast, SpinOn, Ad Lunam, Bulletproof Games, Reflex Gaming, BF Games, Gamomat, Enrich Gaming, RAW iGaming, Bang Bang Games, Bally Wulff, SlotMill, Oryx Gaming, Games Inc., Leap Gaming, Synot Games, Stakelogic, Lucksome, Kalamba Games, Apparat Gaming, Electric Elephant, Hacksaw Gaming, Print Studios, Elysium Game Studio.
Betsafe Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Betsafe Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.
Note: Our separate page features details on Betsafe Casino bonuses for additional information about this casino's offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(11)
Payment methods (11)
Withdrawal limits
per day
€50,000
Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
No scratch cards
eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
No scratch cards
eSports betting
Crash games
Language options
English website
All languages
(3)
All website languages
EnglishRussianEstonian
English customer support
All languages
(3)
All customer support languages
EnglishRussianEstonian
English live chat
All languages
(3)
All livechat languages
EnglishRussianEstonian
Game providers
Show all
(100)
Game providers (100)
Casino screenshots
Positives
Casino has its own poker platform
High withdrawal limit
Simple and clean website design
Huge selection of game providers
Live dealer games are available
Negatives
Company focuses on sports betting rather than the casino
Browse all bonuses offered by Betsafe Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
(83)
User reviews of Betsafe Casino
This is a place to share experience with Betsafe Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Overall, not bad. I like that payouts in Latvia are instant—every casino I’ve tried pays out fast, which is a big plus. Deposit methods are pretty standard for local online casinos, so no surprises there. Slot selection is decent, but I’d love to see more variety. Responsible gambling tools are available, which is good, but nothing special. The website interface could definitely be smoother—feels a bit outdated and not super intuitive.
What I dislike the most is that after playing for a couple of months, I never got a single bonus. The promotions also are lame compared to other casinos, that’s a letdown.
Money voided on the suspicions of IP address. 21st century and the company still thinks that IP address is a private property of the person not the public property.
One of my favorite casino I always playing there it's been 3-4 years u definitely can win a lot tgere.castumore service is amazing and the manager Nick really helpful.
Having trusted what seemed to be a reputable casino, BetSafe, and having undergone full verification there, when attempting to withdraw my winnings, I received the most absurd excuses from the administration of the site, claiming they couldn't proceed because they were awaiting verification of my data from other casinos. And this has been ongoing since October 2, 2023, and has not been resolved to this day!
Promising the safety of my bets (literally stated in the casino's name) and guaranteed withdrawal of funds, I was simply led astray as soon as it came to withdrawing my winnings. This verification confirmation from other sources had never come up before; it was simply invented on the spot, presumably to make me lose my money while waiting for BetSafe to finally do the right thing and pay out my winnings!
I'm sure this dubious (I never thought so before!) casino has plenty more excuses up its sleeve just to avoid paying out winnings to its players. My experience with this site has been extremely negative, and to potential BetSafe players, I advise you to think twice before dealing with this slippery casino.
First of all good website design with easy navigation through mobile phone. A lot of different slots and sports betting in real-time. Nice promos, a lot of different payment methods. But not the best welcome bonus
I've interacted with countless live chat features across various platforms, but my recent experience with Betplay stands out in a very pleasant way.
Even though I had to wait a brief 2 minutes, once I got connected to an agent, they were already fully aware of my issue. I had encountered a small hiccup with their in-play betting feature, where a bet I placed seemed to have vanished from my active bets.
The agent quickly and professionally clarified my misunderstanding, walked me through the process, and ensured I was comfortable with the resolution.
Betplay's approach might be a bit different, but it's evident they prioritize offering a comprehensive solution rather than a rushed one. I genuinely appreciate their dedication to providing thorough customer service. It's a refreshing change! Honestly, it's impressive they maintain such rock-solid customer service, especially when dealing with quirky bunches like us gamblers all day. Hats off to them!
Amazing site and everything works perfect and easy so best online casino I played so far! I can recommend everybody this website and have fun and trust worthy site..
I believe that this platform is above-average and I hope that it will improve because I believe in its foundation. Alongside the casino, it has a sportsbook as well. It is not as refined as other top platforms but I think Betsafe is a solid find too.
I’ve been playing here for half a year, not very often but I still manage to earn some money. I usually play blackjack or other card games, but there is a big choice for those who like playing slot machines. When I win big sums of money I don’t have my profile blocked and money is transferred without any problems.
Not much to dislike, but if it would be something to point fingers on, the customer service - the times I´ve been in contact with em, it hasn't been that impressive, but no big deal in this case.
Safety Index explained
Safety Index of Betsafe Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betsafe Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a positive impact on the casino's Safety Index
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