Our independent casino review team has taken a detailed look at Betrino Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Betrino Casino has a Below average Safety Index of 5.3, which makes it a less than ideal option for most players in terms of fairness and safety. Read our Betrino Casino review to discover more about this casino and decide whether it is a suitable option for you.
Fairness and safety of Betrino Casino
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Betrino Casino, we meticulously evaluated and analyzed the Terms and Conditions of Betrino Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.
Based upon our estimates and collected information, we consider Betrino Casino a medium-sized online casino. Considering its size, this casino has a high sum of disputed winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
We did not find Betrino Casino on any relevant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All in all, when combined with other factors that come into play in our review, Betrino Casino has landed a Below average Safety Index of 5.3. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.
Note: According to our records, Betrino Casino is related to 10 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Betrino Casino.
Betrino Casino T&Cs
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Betrino Casino to be unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Betrino Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 1 complaints directly about this casino in our database, as well as 13 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,831 black points in total, out of which 2,086 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Betrino Casino
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, there are no user reviews available for Betrino Casino in our database at this time. In case you have had an enjoyable or disappointing experience with this casino, we encourage you to share your feedback and rating on our website.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Betrino Casino company information and licenses
Betrino Casino belongs to ProgressPlay Limited and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.
Betrino Casino has been granted licenses by authorities in the following countries or regions: United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority).
About payment methods and win and withdrawal limits
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 3,000 per week
No win limit
EUR 6,000 per month
USD 3,000 per week
USD 6,000 per month
Unlimited in GBP
NOK 30,000 per week
NOK 60,000 per month
CAD 3,000 per week
CAD 6,000 per month
BRL 30,000 per week
BRL 60,000 per month
JPY 300,000 per week
JPY 600,000 per month
NZD 3,000 per week
NZD 6,000 per month
ZAR 60,000 per week
ZAR 120,000 per month
GTQ 30,000 per week
GTQ 60,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at Betrino Casino.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
Japanese
Finnish
French
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Betrino Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Betrino Casino to be average.
Betrino Casino slots and casino games
You can play these types of games at Betrino Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows.
Titles supplied by 102 casino game providers are available. This includes NetEnt, Nolimit City, Microgaming, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Rival, Big Time Gaming, WMS, Scientific Games (SG Digital), Playson, Nextgen Gaming, ELK Studios, Ezugi, Evoplay, Eyecon, SA Gaming, BGaming, Barcrest, Wazdan, Habanero, Lightning Box, Spinomenal, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Genesis Gaming, Booongo, MrSlotty, Chance Interactive, Games Warehouse, Genii, Inspired Gaming, PearFiction Studios, Gamshy, Fantasma Games, Old Skool Studios, Half Pixel Studios, Lucky Streak, Nailed it! Games, ALL41 STUDIOS, Revolver Gaming, Northern Lights Gaming, On Air Entertainment, Triple Edge Studios, Infinity Dragon Studios, PlayPearls, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, TVBet, Neon Valley Studios, Skywind Group, Caleta Gaming, High Limit Studio, Pulse 8 Studios, Hammertime, Aurum Signature Studios, Super Spade Club, Games Global, Light & Wonder, SimplePlay, Stormcraft Studios, Circular Arrow, Red7, Ino Games, Oros Gaming, Groove, Wishbone, Slingshot Studios, Alchemy Gaming, Skillzzgaming, Shuffle Master, GONG Gaming Technologies, Fortune Factory Studios, Bet Digital, Foxium, Buck Stakes Entertainment, Vivo Gaming, Crazy Tooth Studio, Salsa Technology, Switch Studios, Leap Gaming, Synot Games, Fugaso, Felix Gaming, Gamevy, SpinPlay Games, Gold Coin Studios, Kalamba Games, Core Gaming, Just For The Win, Games Lab, Snowborn Games, Hacksaw Gaming.
Betrino Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from Betrino Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: Visit our separate page on Betrino Casino bonuses to learn more about this casino's offers.
Browse all bonuses offered by Betrino Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of Betrino Casino
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Safety Index explained
Safety Index of Betrino Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betrino Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.3/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
23 Aug 2019
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