HomeOnline CasinosBetNeptune Casino Review
BetNeptune Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (19)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • PayPal
  • Trustly
Withdrawal limits
 per month
$6,000
 per week
$3,000
ProgressPlay Limited
2020
< $1,000,000
OverviewBonusesUser reviews0Safety Index explainedDiscussion1Payment methods19
Recommended casinos for you
Spinfinity Casino Logo
1.Spinfinity Casino
Guru choice
Rich Palms Casino Logo
2.Rich Palms Casino
Great customer support
Drake Casino Logo
3.Drake Casino
Live chat available 24/7
El Royale Casino Logo
4.El Royale Casino
Wide selection of payment methods
Show more

BetNeptune Casino Review

Our independent casino review team has taken a detailed look at BetNeptune Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. BetNeptune Casino scored a Below average Safety Index of 6.4, indicating below-the-average safety and fairness, making it a less than ideal choice in terms of the evaluated factors. Proceed with reading our BetNeptune Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Fairness and safety of BetNeptune Casino

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of BetNeptune Casino, we read and assessed Terms and Conditions of BetNeptune Casino in-depth. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.

BetNeptune Casino is one of smaller online casinos based on our estimates or collected information. In proportion to its size, it has received complaints with a low total value of disputed winnings. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

As far as we are aware, no relevant casino blacklists mention BetNeptune Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

In our comprehensive review of all relevant aspects, BetNeptune Casino has attained a Below average Safety Index of 6.4. This casino is not a good fit for players in search of an online casino that is committed to fairness.

Note: According to our records, BetNeptune Casino is related to 2 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of BetNeptune Casino.

Terms and Conditions of BetNeptune Casino evaluated

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of BetNeptune Casino to be unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about BetNeptune Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 0 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 5 black points in total, out of which 5 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

BetNeptune Casino user feedback and reviews evaluated

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Unfortunately, there are no user reviews of BetNeptune Casino in our database yet. If you have had an enjoyable or unpleasant encounter with this casino, please be the first to review and rate it on our website.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Licenses and company data

BetNeptune Casino is owned by and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

BetNeptune Casino has licenses from licensing organizations in the following countries or regions: United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority).

Payment methods, win and withdrawal limits

BetNeptune Casino supports 19 payment options. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, PayPal, Trustly, Boleto Bancario, Neosurf, AstroPay, Transferencia bancaria local, Bank transfer, ApplePay, PIX, Interac, PayViaPhone, MuchBetter, Cash deposit.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
EUR 3,000 per week No win limit
EUR 6,000 per month
USD 3,000 per week
USD 6,000 per month
Unlimited in GBP
NOK 30,000 per week
NOK 60,000 per month
CAD 3,000 per week
CAD 6,000 per month
BRL 30,000 per week
BRL 60,000 per month
JPY 300,000 per week
JPY 600,000 per month
NZD 3,000 per week
NZD 6,000 per month
ZAR 60,000 per week
ZAR 120,000 per month
GTQ 30,000 per week
GTQ 60,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at BetNeptune Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
Japanese Yes Yes Yes24/7
Finnish Yes Yes Yes24/7
French Yes Yes Yes24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at BetNeptune Casino, managing your account, withdrawals, or other matters. BetNeptune Casino has an average customer support, judging by the results of our testing.

BetNeptune Casino slots and casino games

BetNeptune Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games.

Casino games from 81 game providers are offered. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Big Time Gaming, WMS, Scientific Games (SG Digital), Nextgen Gaming, ELK Studios, Eyecon, Barcrest, Wazdan, Lightning Box, Spinomenal, Rabcat, 1X2 Gaming, Tom Horn, 2By2 Gaming, Iron Dog Studio, Chance Interactive, Games Warehouse, Greentube, Inspired Gaming, PearFiction Studios, Jelly, Ino Games, Oros Gaming, Old Skool Studios, Half Pixel Studios, S Gaming, Wishbone, Slingshot Studios, Alchemy Gaming, Skillzzgaming, GONG Gaming Technologies, Shuffle Master, Nailed it! Games, Fortune Factory Studios, ALL41 STUDIOS, Northern Lights Gaming, On Air Entertainment, Bet Digital, Foxium, Buck Stakes Entertainment, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Gameburger Studios, Real Dealer Studios, Leap Gaming, Switch Studios, Blue Ring Studios, Neon Valley Studios, Synot Games, Fugaso, Betcore, Skywind Group, Gamevy, High Limit Studio, Pulse 8 Studios, SpinPlay Games, Neko Games, Gold Coin Studios, Hammertime, Aurum Signature Studios, Core Gaming, Games Global, Just For The Win, Light & Wonder, InnoGames, Snowborn Games, Stormcraft Studios, Circular Arrow, Hacksaw Gaming, AreaVegas.

BetNeptune Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 6 bonuses from BetNeptune Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: Our separate page features details on BetNeptune Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (19)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • PayPal
  • Trustly
Withdrawal limits
 per month
$6,000
 per week
$3,000

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (6)
English customer support
All languages (6)
English live chat
All languages (6)

Game providers
Show all (81)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • ELK Studios
  • Big Time Gaming
  • Scientific Games
CASINO SCREENSHOTS
betneptune_casino_game_gallery_desktop
betneptune_casino_homepage_desktop
betneptune_casino_promotions_desktop

Positives

  • Extensive collection of games from multiple providers
  • Simple and clean website design
  • Various responsible gaming options available
  • Supports many payment methods

Negatives

  • Not all game providers are available for all countries
  • Not all payment methods are available for all countries
  • Withdrawal fees
  • Low monthly withdrawal limits

Interesting facts

  • Live chat support uses the auto-translate feature for some languages
  • Part of the ProgressPlay family
  • Small international casino
  • The company focuses on both casino and sports betting
Author & Guarantor: Matej Novota Last updated: 15 Apr 2024 Anything incorrect or missing? Let me know
Casino Bonuses

BetNeptune Casino bonuses

Browse all bonuses offered by BetNeptune Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (0)

User reviews of BetNeptune Casino

This is a place to share experience with BetNeptune Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 0 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

Nobody has submitted a written review of BetNeptune Casino yet

Be the first one to share your experience in more detail.

Write a review
Safety Index explained

Safety Index of BetNeptune Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BetNeptune Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average6.4/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about BetNeptune Casino and related casinos (3)

3All0Opened1Not solved1Solved1Rejected

Complaints about related Ace Lucky Casino (1)

Resolved Our verdict

Case closed

Disputed amount: £150
Ace Lucky Casino
Safety Index:Below average
Submitted: 04 Nov 2021
Discussion

BetNeptune Casino Discussion

Discuss anything related to BetNeptune Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

BetNeptune Casino payment methods

Currencies
USD,CAD,EUR,GBP,BRL,GTQ,JPY,NOK,NZD,ZAR
flash-message-reviews
User reviews – Write own casino reviews and share your experience
flash-message-news
Don’t miss any news from the gambling industry
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news