Betano Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Betano Casino has a High Safety Index of 8.9, which makes a recommendable option for most players in terms of fairness and safety. Carry on reading our Betano Casino review to make an informed decision whether or not this casino is the right fit for you.
Safety Index of Betano Casino – Is it fair and safe?
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Betano Casino Terms and Conditions as part of our review of Betano Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
Based on our estimates or gathered data, Betano Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we are aware, no relevant casino blacklists mention Betano Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
All in all, when combined with other factors that come into play in our review, Betano Casino has landed a High Safety Index of 8.9. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Note: Betano Casino is linked to 1 other online casino, based on the information we've collected. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Betano Casino.
Terms and Conditions of Betano Casino evaluated
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Betano Casino to be mostly fair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Betano Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 7 complaints about this casino in our database. Because of these complaints, we've given this casino 1,134 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Betano Casino user feedback and reviews evaluated
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Judging by the 49 user reviews given to Betano Casino, it has a Great User feedback score. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Licenses and company data
Betano Casino is owned by Kaizen Gaming International Limited and has estimated revenues exceeding $100,000,000 per year. This makes it a very big online casino according to our classification.
Betano Casino has been granted a gambling license in Portugal issued by Serviço de Regulação e Inspeção de Jogos.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at Betano Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Portuguese
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Betano Casino, managing your account, withdrawals, or other matters. Betano Casino has a good customer support, judging by the results of our testing.
Slots and casino games at Betano Casino
Betano Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Jackpot games, Other games.
Casino games from 18 game providers are offered. This includes NetEnt, Novomatic, Playtech, Play'n GO, Pragmatic Play, Big Time Gaming, Playson, iSoftBet, Wazdan, Red Rake Gaming, Darwin gaming, Worldmatch, FBM, Light & Wonder, EGT Digital, Synot Games, Wizard games, Amusnet (EGT).
Betano Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 2 bonuses from Betano Casino, which are listed in the 'Bonuses' section of this review.
Note: Our separate page features details on Betano Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by Betano Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(50)
User reviews of Betano Casino
This is a place to share experience with Betano Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
A great and above all fun casino full of fun games and surprises, lots of slot machines, everything works as it should and without problems, registration is fast, clear and bonuses also work as they should without problems
I liked the casino from Betano, but unfortunatelly the bonus offers are not so attractive. My experience with their withdrawals has been great so far, always received my winnings, and the platform is well done, pretty and it just workds properly. I'd improve the bonuses offers.
Casino very effective in solving problems and easy to use. Varied and attractive games, sometimes with good rewards. Very positive in my opinion.
Casino muito eficaz na resolução de problemas e de fácil utilização. Jogos variados e atrativos por vezes com boas recompensas. Muito positivo na minha óptica.
Very fast, safe and easy withdrawals.
Levantamentos muito rápidos, seguros e de fácil execução.
Terrible casino, I have been unable to pass the verification process for more than 14 days and all my documentation is correct, I have sent it more than 49 times
Pésimo casino, tengo más de 14 días sin poder pasar el proceso de verificacion y toda mi documentación está correcta, la he enviado más de 49 veces
I had some troubles with Betano in the past. It has been a year since I last played there. Today I entered and I got the same problems. They don't have fast withdraws and their support doesn't help me.
Great selection of games from many providers, fast verification unfortunately at this Casino you can only deposit and spin for days, no possibilities to boost your balance.
In Betano, they ban the one they choose at random. They blocked my account because I joked with the roulette girl that if I came up red one more time I would cry. They blocked me, then I talked to their psychologist, who questioned me about my income, my life, my relationships with other people, personal things, probably half an hour. It was actually quite humiliating. Finally they told me they would unlock my account, it was a "misunderstanding" but they didn't. It was "for my own good"... The whole thing is that there are not many Bulgarians there, and because the roulette girl was genuinely amused by our conversation, some complex person decided to block me. Because he's jealous or I don't know, because he's a complex person, that's why... They do whatever they want...
В Bеtano банват , който си изберат, на случаен принцип. Блокираха ми акаунта, защото се пошегувах с момичето на рулетката, че ако още един път излезе червено, ще се разплача. Блокираха ме, след това говорих с техен психолог, който ме разпитваше за доходите ми, за живота ми, за отношенията ми с другите хора, лични неща, сигурно половин час. Всъщност си беше доста унизително. Накрая ми каза, че ще ми отключат акаунта, било "недоразумение", но не го направиха. Било "за мое добро"...Цялата работа е , че българите не са много хора там, и понеже момичето на рулетката искрено се забавляваше от разговора ни, някой комплексар е решил да ме блокира. Защото рeвнува или не знам, защото е комплексар, затова...Правят, каквото си поискат...
Talking about Betano is a pleasure. Casino that always paid quickly, always solved any problem I had and beyond, Casino that paid me 10, 20, 25 thousand in minutes.
Of course, you never just win, and when we lose we shouldn't blame the casino, come back another time and Betano will pay.
The only complaint is the sports cash out, which only increases in the final minutes, and there is a competitor that offers more security today in this aspect. But it's not something that will make me abandon the platform.
Falar do Betano, é um prazer . Cassino que sempre pagou rápido, sempre solucionou qualquer problema que ja tive e além, Cassino que me pagou, 10, 20, 25 mil em minutos .
Claro , nunca só se ganha, e quando perdemos não devemos culpar o cassino, volte em outro momento e sim a Betano paga.
Única reclamação, é no cash out desportivo, que só aumenta nos minutos finais, e existe concorrente que da mais segurança hoje nesse aspecto. Mas não é algo que me fará abandonar a plataforma.
Made 7 deposits within 3 days and got 4 free spins at Big Bass. Maximum win 22 euros on 1 euro stake. That says a lot. I don't think there's a worse casino so far, except maybe Tipico. Small update, further deposits made and no free spins on Big Bass. Limit of 1000 reached within 5 days, and 5 free spins. This makes betano the worst casino on the market in my opinion
Innerhalb von 3 Tage 7 Einzahlungen betätigt und 4 mal Freispiele bei Big Bass. Höchstgewinn 22 Euro auf 1 Euro Einsatz. Das sagt ganz schon viel. Gibt's glaube ich kein schlechteres casino bis jetzt außer eventuell Tipico. Kleinen Update, weitere Einzahlungen betätigt und gar keine Freispiele auf Big Bass. Limit von 1000 erreicht innerhalb von 5 Tage, und 5 mal Freispiele. Damit ist betano meiner Meinung der schlechteste Casino auf dem Markt
Betano is a daily visit for me. They are one of the few that offers a daily free-to-play that can net you free spins, sports bets, or golden chips to use on live casino games. Their interface is about as good as any other, their promotions are fair with a standard (note: not insane) playthrough. Customer service is pretty good when you do have to talk to them. They use actual agents, and not chatbots or ChatGPT.
Depositing and withdrawals are like any other, fast, and easy. Even larger withdrawals are usually handled same day. They have an excellent roster of providers available to to them.
For sports it's fine, but I used to play more casinos, they no longer updated the machines, they added rollover to the free spins, even those who got it by playing the missions, they pass. Furthermore, Betano gives personalized bonuses, they only give them to those who lose money, I lost a lot, about two million in sports and just then I received promotions, after and before that nothing, truly as a customer I feel that Betano is not even there , other betting houses give better treatment.
Para deportes anda bien, pero yo jugaba mas casino, ya no actualizaron mas maquinas, le pusieron rollover a los giros gratis, hasta a los que se conseguian jugando las misiones, se pasan. Ademas, betano da bonos personalizados, solo se los da a los que pierden plata, yo perdi bastante, unos dos millones en deportivas y recien ahi me llegaban promociones, despues y antes de eso nada, verdaderamente como cliente siento que betano no esta ni ahi, otras casas de apuestas dan mejor trato.
ultra fast payment
pago ultra rapido
good cash put
buen cash put
links to share sports bets
enlaces para compartir apuestas deportivas
Trash casino promos
Promos de casino una basura
outdated machines
maquians desactualizadas
Only personalized promos for people who lose money
Solo promos personalizadas a la gente que pierde plata
I've been playing at this casino for about 3 months and my experience has been very pleasant so far. I use PIX and everything is going well with deposits and withdrawals. When I complete one year I will come back here and review this comment.
Estou jogando neste casino a uns 3 meses e minha experiência tem sido bem agradável por enquanto. Eu utilizo o PIX e está ocorrendo tudo bem com depósitos e saques. Quando completar um ano vou voltar aqui e rever este comentário.
Even logging into this casino is weird on a computer, and most of them won't even pass verification. The selection of games is large, but the intuitive control of the pages is lacking. Deposits are sometimes a problem, but withdrawals are very fast in the order of hours.
Uz prihlaseni do tohoto casina je divne na počítači se vetsinou ani nepovede jit pres overeni. Vyber her je veliky ale chybi intuitivnost ovladani stranek. Vklady byvaji nekdy problem ale vybery jsou velmi rychle v radu hodin.
Great casino/sports betting house, with attractive bonus that can be withdrawn when meeting the requirements. With fast deposits and withdrawals. Smooth verification process too.
Ótimo casino/casa de aposta esportiva, com bonus atraente que pode ser sacado ao cumprir os requisitos. Com rápidos depósitos e saques. Processo de verificação tranquilo também.
Cool websites, hard working and helpful customer support (depends on who you deal with). The selection of games has been expanding rapidly recently. Quite a nice offer of free spins with normal conditions. I appreciate the wide selection of deposit and withdrawal options. Payment to the card takes a few minutes, to the bank account usually within 24 hours. I have to highlight their individual loyalty program. The rewards are not that frequent, but they are very generous.
EDIT: arrogant behavior of online support, payout to payment card takes days, not minutes (as before). Vegas missions are getting very disadvantageous
Webovky v pohodě, snaživá a ochotná zákaznická podpora (záleží, s kým jednáte). Výběr her se v poslední době rapidně rozšiřuje. Celkem pěkná nabídka volných zatočení s normálními podmínkami. Oceňuji široký výběr možností vkladů a výběrů. Výplata na kartu trvá v řádu minut, na bankovní účet většinou do 24hod. Vyzdvihnout musím jejich individuální věrnostní program. Odměny nejsou sice tak časté, ale zato velice štědré.
EDIT: arogantní jednání online podpory, výplata na platební kartu trvá v řádech dnů nikoliv minut (jako doposud). Vegas mise začínají být velmi nevýhodné
Betano is a casino that falls squarely in the middle for me. There are some things I appreciate, and others that left me disappointed.
On the positive side, their sports betting options are extensive, covering a wide range of events. The user interface is relatively intuitive, making it easy to navigate and place bets. I've also had decent interactions with their customer support when I had inquiries.
However, I found the casino games selection somewhat lacking in variety compared to other platforms. Also, the withdrawal process, at times, took longer than I'd prefer. While their promotions are decent, they aren't particularly remarkable either.
In essence, Betano offers a middling gambling experience. It's not terrible, but it's not exceptional either. Depending on your priorities, it might be worth checking out, but it's not my top choice in the world of online betting.
I had a right nightmare at Betano Casino. The site was buggy as hell. I couldn't get any help from the support team either. Save yourself the hassle and give this one a swerve.
In my opinion it is the best so far. I've been using it for almost a year and my only problem was with regard to an inconsistency in the data that Google filled in and I didn't notice, but the support corrected it in less than 3 days. The only bookmaker where you can make immediate withdrawals and deposits without rollover, in addition to the free bonuses that are great. I like very much
Ao meu ver é a melhor até o presente momento. Utilizo a praticamente um ano e meu único problema foi com relação a uma inconsistência nos dados que o preenchimento do Google errou e não percebi, porém o suporte corrigiu em menos de 3 dias. Única casa de aposta aonde você pode fazer saques e depósitos imediatos sem rollover, além das bonificações gratuitas que são ótimas. Gosto bastante
correct in every 1 respect, fast payment, clear rules, good profits,
коректни в всяко 1 отношение бързо плащане , ясни правила , добри печелаби ,
Safety Index explained
Safety Index of Betano Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betano Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
