Our independent casino review team has taken a detailed look at Betano Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Betano Casino scored a High Safety Index of 8.9, which is why it could be considered a favorable option for most players in terms of fairness and safety. Continue reading our Betano Casino review to find out more about this casino and determine if it's the right fit for you.
Fairness and safety of Betano Casino
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Betano Casino, we thoroughly read and reviewed the Terms and Conditions of Betano Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.
Based upon our estimates and collected information, we consider Betano Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
Based on our findings, no important casino blacklists feature Betano Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, Betano Casino has scored a Safety Index of 8.9, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Terms and Conditions of Betano Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Betano Casino to be mostly fair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Betano Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 7 complaints about this casino in our database. Because of these complaints, we've given this casino 1,134 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Betano Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Our database has a total of 49 user reviews of Betano Casino, giving it a Great User feedback rating. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company information
Betano Casino is owned by Kaizen Gaming Nigeria Limited, and we have estimated its yearly revenues to be greater than $100,000,000. This establishes it as a very large online casino within the bounds of our categorization.
As far as we are aware, Betano Casino has not been granted any official gambling license.
Note: Betano Casino has a connection to land-based casinos or betting establishments. These brick-and-mortar businesses are readily available and add credibility to the online casino. As a result, the casino's Safety Index is higher than would have been if it was only based on the online casino website.
Payment options, withdrawal limits and win limits
Betano Casino supports 9 deposit methods. This includes: VISA, Mastercard, Bank transfer, Flutterwave, Paystack, Palmpay, Verve, OPay, Monnify.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at Betano Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Betano Casino, your account, withdrawals, or anything else. According to our tests and collected information, Betano Casino has a good customer support.
Betano Casino slots and casino games
Players can enjoy these types of casino games at Betano Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows.
Casino games supplied by 16 game providers are available. This includes NetEnt, Playtech, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Playson, iSoftBet, Endorphina, Wazdan, Red Rake Gaming, Betgames, Gaming Corps, Synot Games, Wizard games, Skywind Group, Spribe.
Betano Casino bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from Betano Casino based on the data from our database.
Note: Take a look at our designated Betano Casino bonuses page for more details about this casino's bonus offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
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(9)
Payment methods (9)
Withdrawal limits
Not Limited for NGN
Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Language options
English website
English customer support
English live chat
Game providers
Show all
(16)
Game providers (16)
CASINO SCREENSHOTS
Positives
Good selection of games
Phone customer support available
No withdrawal limits
Nice website
Negatives
Live chat support is not available 24/7
Company focuses on sports betting rather than the casino
Browse all bonuses offered by Betano Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(50)
User reviews of Betano Casino
This is a place to share experience with Betano Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
A great and above all fun casino full of fun games and surprises, lots of slot machines, everything works as it should and without problems, registration is fast, clear and bonuses also work as they should without problems
I liked the casino from Betano, but unfortunatelly the bonus offers are not so attractive. My experience with their withdrawals has been great so far, always received my winnings, and the platform is well done, pretty and it just workds properly. I'd improve the bonuses offers.
Casino very effective in solving problems and easy to use. Varied and attractive games, sometimes with good rewards. Very positive in my opinion.
Casino muito eficaz na resolução de problemas e de fácil utilização. Jogos variados e atrativos por vezes com boas recompensas. Muito positivo na minha óptica.
Very fast, safe and easy withdrawals.
Levantamentos muito rápidos, seguros e de fácil execução.
Terrible casino, I have been unable to pass the verification process for more than 14 days and all my documentation is correct, I have sent it more than 49 times
Pésimo casino, tengo más de 14 días sin poder pasar el proceso de verificacion y toda mi documentación está correcta, la he enviado más de 49 veces
I had some troubles with Betano in the past. It has been a year since I last played there. Today I entered and I got the same problems. They don't have fast withdraws and their support doesn't help me.
Great selection of games from many providers, fast verification unfortunately at this Casino you can only deposit and spin for days, no possibilities to boost your balance.
In Betano, they ban the one they choose at random. They blocked my account because I joked with the roulette girl that if I came up red one more time I would cry. They blocked me, then I talked to their psychologist, who questioned me about my income, my life, my relationships with other people, personal things, probably half an hour. It was actually quite humiliating. Finally they told me they would unlock my account, it was a "misunderstanding" but they didn't. It was "for my own good"... The whole thing is that there are not many Bulgarians there, and because the roulette girl was genuinely amused by our conversation, some complex person decided to block me. Because he's jealous or I don't know, because he's a complex person, that's why... They do whatever they want...
В Bеtano банват , който си изберат, на случаен принцип. Блокираха ми акаунта, защото се пошегувах с момичето на рулетката, че ако още един път излезе червено, ще се разплача. Блокираха ме, след това говорих с техен психолог, който ме разпитваше за доходите ми, за живота ми, за отношенията ми с другите хора, лични неща, сигурно половин час. Всъщност си беше доста унизително. Накрая ми каза, че ще ми отключат акаунта, било "недоразумение", но не го направиха. Било "за мое добро"...Цялата работа е , че българите не са много хора там, и понеже момичето на рулетката искрено се забавляваше от разговора ни, някой комплексар е решил да ме блокира. Защото рeвнува или не знам, защото е комплексар, затова...Правят, каквото си поискат...
Talking about Betano is a pleasure. Casino that always paid quickly, always solved any problem I had and beyond, Casino that paid me 10, 20, 25 thousand in minutes.
Of course, you never just win, and when we lose we shouldn't blame the casino, come back another time and Betano will pay.
The only complaint is the sports cash out, which only increases in the final minutes, and there is a competitor that offers more security today in this aspect. But it's not something that will make me abandon the platform.
Falar do Betano, é um prazer . Cassino que sempre pagou rápido, sempre solucionou qualquer problema que ja tive e além, Cassino que me pagou, 10, 20, 25 mil em minutos .
Claro , nunca só se ganha, e quando perdemos não devemos culpar o cassino, volte em outro momento e sim a Betano paga.
Única reclamação, é no cash out desportivo, que só aumenta nos minutos finais, e existe concorrente que da mais segurança hoje nesse aspecto. Mas não é algo que me fará abandonar a plataforma.
Made 7 deposits within 3 days and got 4 free spins at Big Bass. Maximum win 22 euros on 1 euro stake. That says a lot. I don't think there's a worse casino so far, except maybe Tipico. Small update, further deposits made and no free spins on Big Bass. Limit of 1000 reached within 5 days, and 5 free spins. This makes betano the worst casino on the market in my opinion
Innerhalb von 3 Tage 7 Einzahlungen betätigt und 4 mal Freispiele bei Big Bass. Höchstgewinn 22 Euro auf 1 Euro Einsatz. Das sagt ganz schon viel. Gibt's glaube ich kein schlechteres casino bis jetzt außer eventuell Tipico. Kleinen Update, weitere Einzahlungen betätigt und gar keine Freispiele auf Big Bass. Limit von 1000 erreicht innerhalb von 5 Tage, und 5 mal Freispiele. Damit ist betano meiner Meinung der schlechteste Casino auf dem Markt
Betano is a daily visit for me. They are one of the few that offers a daily free-to-play that can net you free spins, sports bets, or golden chips to use on live casino games. Their interface is about as good as any other, their promotions are fair with a standard (note: not insane) playthrough. Customer service is pretty good when you do have to talk to them. They use actual agents, and not chatbots or ChatGPT.
Depositing and withdrawals are like any other, fast, and easy. Even larger withdrawals are usually handled same day. They have an excellent roster of providers available to to them.
For sports it's fine, but I used to play more casinos, they no longer updated the machines, they added rollover to the free spins, even those who got it by playing the missions, they pass. Furthermore, Betano gives personalized bonuses, they only give them to those who lose money, I lost a lot, about two million in sports and just then I received promotions, after and before that nothing, truly as a customer I feel that Betano is not even there , other betting houses give better treatment.
Para deportes anda bien, pero yo jugaba mas casino, ya no actualizaron mas maquinas, le pusieron rollover a los giros gratis, hasta a los que se conseguian jugando las misiones, se pasan. Ademas, betano da bonos personalizados, solo se los da a los que pierden plata, yo perdi bastante, unos dos millones en deportivas y recien ahi me llegaban promociones, despues y antes de eso nada, verdaderamente como cliente siento que betano no esta ni ahi, otras casas de apuestas dan mejor trato.
ultra fast payment
pago ultra rapido
good cash put
buen cash put
links to share sports bets
enlaces para compartir apuestas deportivas
Trash casino promos
Promos de casino una basura
outdated machines
maquians desactualizadas
Only personalized promos for people who lose money
Solo promos personalizadas a la gente que pierde plata
I've been playing at this casino for about 3 months and my experience has been very pleasant so far. I use PIX and everything is going well with deposits and withdrawals. When I complete one year I will come back here and review this comment.
Estou jogando neste casino a uns 3 meses e minha experiência tem sido bem agradável por enquanto. Eu utilizo o PIX e está ocorrendo tudo bem com depósitos e saques. Quando completar um ano vou voltar aqui e rever este comentário.
Even logging into this casino is weird on a computer, and most of them won't even pass verification. The selection of games is large, but the intuitive control of the pages is lacking. Deposits are sometimes a problem, but withdrawals are very fast in the order of hours.
Uz prihlaseni do tohoto casina je divne na počítači se vetsinou ani nepovede jit pres overeni. Vyber her je veliky ale chybi intuitivnost ovladani stranek. Vklady byvaji nekdy problem ale vybery jsou velmi rychle v radu hodin.
Great casino/sports betting house, with attractive bonus that can be withdrawn when meeting the requirements. With fast deposits and withdrawals. Smooth verification process too.
Ótimo casino/casa de aposta esportiva, com bonus atraente que pode ser sacado ao cumprir os requisitos. Com rápidos depósitos e saques. Processo de verificação tranquilo também.
Cool websites, hard working and helpful customer support (depends on who you deal with). The selection of games has been expanding rapidly recently. Quite a nice offer of free spins with normal conditions. I appreciate the wide selection of deposit and withdrawal options. Payment to the card takes a few minutes, to the bank account usually within 24 hours. I have to highlight their individual loyalty program. The rewards are not that frequent, but they are very generous.
EDIT: arrogant behavior of online support, payout to payment card takes days, not minutes (as before). Vegas missions are getting very disadvantageous
Webovky v pohodě, snaživá a ochotná zákaznická podpora (záleží, s kým jednáte). Výběr her se v poslední době rapidně rozšiřuje. Celkem pěkná nabídka volných zatočení s normálními podmínkami. Oceňuji široký výběr možností vkladů a výběrů. Výplata na kartu trvá v řádu minut, na bankovní účet většinou do 24hod. Vyzdvihnout musím jejich individuální věrnostní program. Odměny nejsou sice tak časté, ale zato velice štědré.
EDIT: arogantní jednání online podpory, výplata na platební kartu trvá v řádech dnů nikoliv minut (jako doposud). Vegas mise začínají být velmi nevýhodné
Betano is a casino that falls squarely in the middle for me. There are some things I appreciate, and others that left me disappointed.
On the positive side, their sports betting options are extensive, covering a wide range of events. The user interface is relatively intuitive, making it easy to navigate and place bets. I've also had decent interactions with their customer support when I had inquiries.
However, I found the casino games selection somewhat lacking in variety compared to other platforms. Also, the withdrawal process, at times, took longer than I'd prefer. While their promotions are decent, they aren't particularly remarkable either.
In essence, Betano offers a middling gambling experience. It's not terrible, but it's not exceptional either. Depending on your priorities, it might be worth checking out, but it's not my top choice in the world of online betting.
I had a right nightmare at Betano Casino. The site was buggy as hell. I couldn't get any help from the support team either. Save yourself the hassle and give this one a swerve.
In my opinion it is the best so far. I've been using it for almost a year and my only problem was with regard to an inconsistency in the data that Google filled in and I didn't notice, but the support corrected it in less than 3 days. The only bookmaker where you can make immediate withdrawals and deposits without rollover, in addition to the free bonuses that are great. I like very much
Ao meu ver é a melhor até o presente momento. Utilizo a praticamente um ano e meu único problema foi com relação a uma inconsistência nos dados que o preenchimento do Google errou e não percebi, porém o suporte corrigiu em menos de 3 dias. Única casa de aposta aonde você pode fazer saques e depósitos imediatos sem rollover, além das bonificações gratuitas que são ótimas. Gosto bastante
correct in every 1 respect, fast payment, clear rules, good profits,
коректни в всяко 1 отношение бързо плащане , ясни правила , добри печелаби ,
Safety Index explained
Safety Index of Betano Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betano Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Other factors
Reputation helped by land-based casinos or betting shops
Operates without a license
Complaints about Betano Casino and related casinos (36)
