arcanebet Casino Review

Name: arcanebet Casino Review
Item: arcanebet Casino
Rating: 8.5

8.5/10Safety Index High by Casino Guru

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Doesn't accept players from Ohio

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Owner TH Gambling N.V.

Established 2020

Estimated annual revenues

> $1,000,000

Licensing Authorities

Curaçao (GCB)

OverviewBonusesUser reviews14Safety Index explainedDiscussion1Payment methods19

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arcanebet Casino Review

In this review, arcanebet Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. arcanebet Casino scored a High Safety Index of 8.5, which makes it a recommendable option for most players in terms of fairness and player safety. Continue reading our arcanebet Casino review to find out more about this casino and determine if it's the right fit for you.

Is arcanebet Casino fair and safe? Safety Index explained

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of arcanebet Casino, we thoroughly read and reviewed the Terms and Conditions of arcanebet Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

According to our approximate calculation or collected information, arcanebet Casino is an average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

As far as we know, no relevant casino blacklists include arcanebet Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

In our comprehensive review of all relevant aspects, arcanebet Casino has attained a High Safety Index of 8.5. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.

Note: To the best of our knowledge, arcanebet Casino is associated with 1 other online casino. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of arcanebet Casino.

arcanebet Casino Terms and Conditions

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of arcanebet Casino during our review.

Player complaints about arcanebet Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We have found no relevant complaints about this casino.

arcanebet Casino user feedback and reviews

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 14 player reviews so far. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

arcanebet Casino company data and licenses

arcanebet Casino is owned by TH Gambling N.V. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.

arcanebet Casino has a gambling license issued by Curaçao Gaming Control Board in Curaçao.

Win and withdrawal limits, payment options

arcanebet Casino accepts deposits via 19 payment methods. This includes: Neteller, Skrill, VISA, Mastercard, Maestro, Bitcoin (BTC), Skrill 1-Tap, Tether (USDT), Ethereum (ETH), Litecoin (LTC), Tron (TRX), Dogecoin (XDG), Interac e-Transfer, MiFinity, MuchBetter, Changelly, Coinspaid, Interac, Rapid Transfer.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at arcanebet Casino.

Language	Website	Customer support	Live chat
English
Spanish
German
French

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at arcanebet Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of arcanebet Casino to be good.

arcanebet Casino casino games and slots

arcanebet Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Games from 53 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, ELK Studios, Evoplay, Push Gaming, BGaming, PariPlay, Habanero, 1X2 Gaming, Tom Horn, Relax Gaming, Betgames, Genii, Turbo Games, Mancala Gaming, Spadegaming, BF Games, Spribe, Gamomat, OneTouch, Lady Luck Games, Mascot Gaming, SlotMill, Onlyplay, Amusnet (EGT), PGsoft (Pocket Games Soft), Oryx Gaming, JVL, SlotMatrix, Fugaso, Skywind Group, Caleta Gaming, Gamevy, Peter & Sons, AvatarUX, F*Bastards, Live88, Gamzix, 3 Oaks Gaming, Hacksaw Gaming, Ruby Play.

arcanebet Casino bonus offers and codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 9 bonuses from arcanebet Casino based on the data from our database.

Note: In case you are looking for more information about this casino's bonus offers, visit our arcanebet Casino bonuses page.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

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Games
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Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (4)

English customer support

All languages (4)

English live chat

All languages (4)

Game providers
Show all (53)
Game providers (53)

CASINO SCREENSHOTS

Positives

Good selection of game providers
Live dealer games are available
Wide range of currencies
Deposit, play and withdraw directly in Bitcoin

Negatives

Live chat support is not available 24/7

Interesting facts

When the net win in any given period exceeds 35,000 EUR, the casino reserves the right to pay these winnings in installments. These installments cannot be lower than 10,000 EUR per calendar month.
Small casino popular in Canada
Live chat support uses the auto-translate feature for some languages
All deposits need to be wagered 1x before withdrawal

Author & Guarantor: Ayberk Ayan Last updated: 02 Sep 2024 Anything incorrect or missing? Let me know

arcanebet Casino bonuses

Browse all bonuses offered by arcanebet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews of arcanebet Casino

This is a place to share experience with arcanebet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 14 users

Very positivePositiveNeutralNegativeVery negative

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We want players to understand gambling.

maximethiffeault

Visitor

Canada

• 5 months ago

I have Win couple of money with this site i have i great expérience with arcanebet

Love this casino site i like the games Choice ans provider and the customer support is friendly this is one of the best casino i reccomend for New players 🙂

There are not all the games unfortunaly but the site still pretty great i reccomend after all 🙂

Mollylefebvre

Visitor

Canada

• 8 months ago

Very great casino i have i good experience with arcanebet fast withdraw a great Choice of game the support agent are very friendly i recommende arcanebet for beginer player if you want to have a great expérience i reccomend arcanebet

pahtilamikko

Visitor

Finland

• 10 months ago

Scam casino. Dont close you account when you ask, dont send you gdpr stats, when you ask, lower rtp then normal. Avoid this casino

arcanebet Casino

Dear Mikko,

Thank you for taking the time to share your feedback with us. We deeply value all feedback as it helps us improve our services and address any concerns our players may have.

We apologize for any inconvenience you experienced regarding the closure of your account and the time spent here with us. However, we'd first and foremost like to clarify that account closure requests solicited by email only take effect once they are confirmed by us, and because for an unknown reason the initial inquiry never reached our side, we had no way of knowing of your original intention and what may have been the reason for it.

Furthermore, we have complied with the General Data Protection Regulation rules and have provided all of the information and data stored on your account, yet we refrained from engaging further in the conversation due to the escalation of the matter into a legal one, necessitating involvement from our legal team. We are committed to resolving this matter in accordance with all applicable laws and regulations.

Regarding your concerns about the RTP (Return to Player), we assure you all of our games operate under the control of an incorruptible random number generator provided directly by the game provider and as a result, success largely depends on luck and perseverance,

We strive to provide a fair and enjoyable gaming experience for all our players, and we regret that your experience fell short of expectations.

Black-Dragon-Studios

Junior Apprentice

Canada

• 1 year ago

This casino is quite alright. Good game selection. Relatively average payout times. Some of my deposits went missing but they actually reached out to me before I said anything to them and they credited me back the deposits and then credited me with extra money for my troubles. Etransfer is possible for Canadians and no fees which is good. I have benefited this weekend from the 15% weekend rakeback system which is amazing. I lost over $400 on the weekend was running bad and they gave me back $60 on Monday with a 1x playthrough requirement. I ran that up to $90 after playing through and cashed out. Verification process is quick and painless. Great customer service although like the master review says..they only operate at certain hours which sucks. But they always reply back to you via email if not there right away. Be sure to read the terms of the weekend rakeback system. It's not convoluted but you definitely need to know that the system only works for deposits made between Friday - Sunday on their time zone and is paid out on monday..again..on their time zone. They also allow you to spin whatever slots you want with your weekend rakeback bonus and I think they have a good welcome bonus as well if you're a big spender looking for a good time.

Trustworthy
Decent customer experience
Good customer service
Zero fee deposit/withdrawl
Easy verification process
Good game selection
Amazing 15% weekend rakeback system 1x playthrough requirement
Games are winnable

Sometimes a little slow customer service
Withdrawl is not instant, but not super slow either..1-2 days

James82

Novice

Ireland

• 1 year ago

I would highly recommend this casino they have all the top slot provider's they have a fantastic weekend cashback of 15percent back your loses as a bonus with a 1x wager

There customer service is amazing they are the only casino that actually cares about the player as well the staff are so friendly and supportive

If you want a casino with great provider's and excellent customer service team I highly recommend arcanebet

Great customer service team
Great selection of slot provider's
Good weekend cashback bonus

Anonymized420

Apprentice

Germany

• 1 year ago

The casino has a very poor RTP and it gets lower after every withdrawal, no matter how small. You have to deposit a lot to win and the casino has a maximum winnings of €500. I've been playing here for a long time and I've never won more than €500 on any slot or bet. I don't understand the good reviews here at all. 2 stars only because of the very friendly support otherwise I would have only given one star.

Good selection of games
Gute Auswahl an Spielen
Default bonuses
Standard Boni
Friendly support
Freundlicher Support

Very low RTP
Sehr niedrige RTP
Very low win limit
Sehr niedriges Gewinnlimit
Few deposit methods
Wenig Einzahlungsmethoden

Safety Index of arcanebet Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of arcanebet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.5/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Complaints about arcanebet Casino and related casinos (9)

9All0Opened0Not solved0Solved9Rejected

Complaints directly about arcanebet Casino

Case closed Our verdict

Other

Disputed amount: Can$690

Player's self-exclusion failed.

The player from Kuwait had sought a refund of 690 CAD after reopening his account, which had been previously closed due to gambling issues. The player's account was initially closed on 26.09 and was reopened the following day, 27.09. The player had contacted the casino for a refund but was denied because he had requested to reopen his account. After reviewing the case and the player's communication with the casino, we determined that the player's request for account closure seemed to have stemmed from a desire for a bonus rather than genuine gambling difficulties. Therefore, we concluded that the player was not entitled to a refund and the complaint was closed.

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Submitted: 28 Sep 2023

Case closed Our verdict

Unjustified complaint

Disputed amount: €7,000

Player's winnings were confiscated.

The player from Ireland had his winnings from a bonus confiscated due to accusations of opening multiple accounts in the casino. Taking into consideration circumstances of the case we decided to reject the complaint as unjustified.

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Submitted: 27 May 2023

Case closed Our verdict

Other

Disputed amount: 46,415 ₴

The player struggles to withdraw his balance.

The player struggles to withdraw his balance for an unknown reason. It came to light that the website the player registered at was a copy of the official casino website, and it seems part of a scam operation. Unfortunately, the website in question was no longer accessible, There was nothing we could do to help. As this complaint is not related to the official casino in any way there was no option but for it to be rejected.

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Submitted: 07 Dec 2022

Case closed Our verdict

Player stopped responding

Disputed amount: NZ$50

The player's unable to play any game.

The player's unable to play any game for unknown reason. The complaint was closed as the player stopped responding.

Submitted: 31 Jul 2022

Case closed Our verdict

Insufficient evidence from player

Disputed amount: €2,000

The player's complaining about illegal practices.

The player is complaining that the casino allows players to play from illegal jurisdictions. The complaint was rejected as the player did not provide any additional evidence.

Submitted: 17 Jul 2021

Case closed Our verdict

Player stopped responding

Disputed amount: €1,898.5

Player’s bonus winnings have been cancelled.

The player from Chile had his promotional winnings voided due to an irregular play.

Submitted: 23 Apr 2021

Complaints about related CasinoVibes (3)

Case closed Our verdict

Unjustified complaint

Disputed amount: 800 лв

Player’s account has been closed amid withdrawal issues.

The player from Bulgaria faced account blockage and a delayed withdrawal after requesting to cash out 300 euros. He had initially deposited 200 euros twice, but after losses, his account balance showed 150 euros plus the withdrawn amount. The casino claimed he violated their rules and would only refund the last deposit. After reviewing the evidence provided by the casino, it was concluded that his gameplay involved techniques not permitted, resulting in an unfair advantage. Consequently, the complaint was deemed unjustified due to violations of the casino's terms and conditions.

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CasinoVibes

Safety Index:High Submitted: 25 Oct 2024

Case closed Our verdict

Player stopped responding

Disputed amount: NZ$80

Player criticizes low RTP rate of slot game.

The player from New Zealand had a negative experience while playing a slot game, criticizing its low return to player (RTP) rate. The user was in disbelief that the game had passed the RTP test with gambling authorities. However, we had explained to the player that without any evidence proving that something unfair was going on, we could not proceed with the case. We had extended the timer for response by 7 days but the player did not respond, leading us to reject the complaint due to lack of further information.

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CasinoVibes

Safety Index:High Submitted: 28 Mar 2024

Case closed Our verdict

Unjustified complaint

Disputed amount: Can$1,290

Player seeks refund after registering despite self-exclusion on sister site.

The player from Kuwait had discovered that the CasinoVibes, where he had recently deposited $1,290 CAD, was associated with Arcanebet Casino, where his account had been closed for gambling addiction. He was then requesting a full refund from CasinoVibes, arguing he should not have been able to register. The player had provided evidence indicating an affiliation between the two casinos. Despite this, we had explained that self-exclusion from one platform did not extend to others, especially when the casino was licensed by Curaçao. We had also informed him about the Self-Exclusion Assistance Tool. As the player did not directly inform CasinoVibes about his intention to self-exclude due to a gambling problem, we could not proceed with the complaint and had to reject it.

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