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Andromeda Casino Review

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Andromeda Casino has been closed and no longer operates.

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TROLLFACE LTD
2021
> $1,000,000
Casino operates without an official license!
OverviewUser reviews61Safety Index explainedDiscussion1

Casino closed

Andromeda Casino has been closed and no longer operates.

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Andromeda Casino Review

Andromeda Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Andromeda Casino has an Above average Safety Index of 7.4, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Carry on reading our Andromeda Casino review to make an informed decision whether or not this casino is the right fit for you.

Safety Index – Andromeda Casino fairness and safety

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Andromeda Casino Terms and Conditions as part of our review of Andromeda Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.

Andromeda Casino is a small to medium-sized online casino based on our estimates or collected information. This casino has an average value of denied payouts in player complaints with respect to its size. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

We did not find Andromeda Casino on any relevant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

All of that, together with other factors considered in our review, has resulted in Andromeda Casino having a Safety Index of 7.4, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

Andromeda Casino T&Cs

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Andromeda Casino to be mostly fair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Andromeda Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 118 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Andromeda Casino

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

Andromeda Casino has a Mixed User feedback score based on the 61 user reviews in our database. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Andromeda Casino company information and licenses

Andromeda Casino belongs to TROLLFACE LTD and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

To the best of our knowledge, Andromeda Casino has not been granted a license by any gambling regulatory authority.

About payment methods and win and withdrawal limits

Andromeda Casino accepts 29 payment options. This includes: Mastercard, VISA, American Express, Neosurf, Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), Tether (USDT), USD Coin (USDC), BUSD, Litecoin (LTC), Dogecoin (XDG), Cardano (ADA), TrueUSD (TUSD), DASH, Tron (TRX), Dai (DAI), Solana (SOL), Interac, Ripple (XRP), Binance Coin (BNB), Axie Infinity (AXS), eCashout, Interac e-Transfer, Wrapped Bitcoin (WBTC), RayCash, Huobi, Dexsport (DESU token), Bank wire.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
Unlimited in EUR No win limit
Unlimited in USD
Unlimited in CAD
Unlimited in AUD
Unlimited in NZD
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at Andromeda Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Andromeda Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Andromeda Casino has a good customer support based on the responses we have received during our testing.

Casino games and slots available at Andromeda Casino

You can play these types of games at Andromeda Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Other games.

Titles supplied by 46 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Blueprint Gaming, Yggdrasil Gaming, Igrosoft, Thunderkick, Betsoft Gaming, Rival, Playson, Amatic, Ezugi, BGaming, GameArt, Endorphina, Wazdan, Habanero, Red Rake Gaming, Spinomenal, Booming Games, Tom Horn, Belatra Games, Betgames, Platipus, Ganapati, Skywind Group, Spinmatic, Elbet, LottoInstantWin (LiW), OneTouch, 3 Oaks Gaming, Charismatic, Revolver Gaming, CT Gaming, TrueLab Games, Reel NRG, DLV, Betsolutions, Mascot Gaming, Triple Cherry, Vivo Gaming, Netgame, Amusnet (EGT), XPG (xprogaming), Ka Gaming.

Andromeda Casino bonus offers and codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 4 bonuses from Andromeda Casino based on the data from our database.

Note: Visit our separate page on Andromeda Casino bonuses to learn more about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
Scratch cards
No eSports betting
No crash games

Language options

English website
English customer support
English live chat

Game providers
Show all (46)

  • NetEnt
  • Nolimit City
  • Rival
  • Betsoft Gaming
  • Playtech
  • Apricot (Microgaming)
  • Yggdrasil Gaming
  • Tom Horn

Positives

  • The casino is Bitcoin-friendly
  • Live chat support is available 24/7
  • Live dealer games are available
  • Nice website

Negatives

  • Minimum withdrawal is €100
  • No responsible gambling tools
  • Not all payment methods are available for all countries

Interesting facts

  • Small international casino
  • Deposits need to be wagered 3x before a withdrawal is requested
Author & Guarantor: Ayberk Ayan Last updated: 19 Jul 2023 Anything incorrect or missing? Let me know
Casino Bonuses (0)

Andromeda Casino bonuses

Browse all bonuses offered by Andromeda Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (61)

User reviews of Andromeda Casino

This is a place to share experience with Andromeda Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 61 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 year ago
Sent my BTC deposit hours ago. This is a disgusting experience all around. They will probably steal your $$'s too. Avoid this one for sure.
  • Update: They finally credited my account.
  • I played BJ table games and didn't stand a chance.
• 1 year ago
Stay far away if you like to be treated fairly and get paid in time. Casino is unreliable and unprofessionell when it comes to withdrawals. They can take anywhere between 1 and 3 weeks. Epic poor service. On top casino offers fake games i.e. pragmatic and hacksaw. Bonus tracking system is not working properly. You have to wager more than double than whats written in the terms.
Live support seems slow and does not help if you really have a problem. Just avoid this scammy casino to save yourself the hassle.
  • Slow payments
  • Incorrect bonus wager tracking
  • Fake games
  • Slow and non-helpful support
• 1 year ago
How does this site even operate !!!
It took two days to FINALLY get verified
(They do the verification process first before any depositing)
..... & It was a shit show trying to get verified.... I had to keep retaking selfies with my DL because the first ,second and so forth was not good enough for them.
So after I FINALLY get verification over with they tell me I'm ALL GOOD & VERIFIED that I may make a deposit.
Okay so everytime ( so many tries I cannot count) I attempted to make a deposit a screen pops up & says "you must get verified first" , over & over this happens ,and each time the chat people say the same stupid things in which they try to say in the end that I need to use a different card. I am BEYOND PISSED OFF, there's not a thing wrong with my card ,and ITS THEIR SOFTWARE SYSTEM that SUCKS.
So I will give it a try to log in today and see if they have corrected the issue and see if I can make a first deposit, because after going through all of that verification process it is at least worth a try to make a first-time deposit and see how they do and I will report back and maybe I'll change the Stars.
But it's good to let you all know a heads up of how they operate and what you have to go through in order to make a first time deposit or any deposits
• 1 year ago
Bad customer service. They sent a promo link where you can open 2 balls and then get a bonus code from it, but the link was bugged so that I could only open 1 ball and I went to ask to get a working link, so the support said that I won't get this bonus, ok from you, now it's cancelled. Really bad customer service. I do not recommend...
  • Customer service
  • Nullification of bonuses without grounds.
• 1 year ago
Ive been trying to get verified now for months now with no luck.Sure want to try myself but Email verifacation and sms dont work.
• 2 years ago
Cool site. Responsive chat and email support. Good promos. Quick verification process. Fast BTC deposits. No problems with payouts.
  • Responsive support. Good range of games and promos.
  • None so far
• 2 years ago
What a confusing set-up. I had to take a break because I was becoming so aggravated.

First of all, if you use a bonus, they divide it up between your deposit and then the bonus amount. You play through your deposit first and then your bonus. But---you are severely restricted to what slots you can play on your bonus.

To expand on that thought, this casino has a ton of slots from different providers, however, players from the US are restricted from at least half of them. There is no filter to use to exclude the games that aren't available to you. I was hunting and pecking and about to lose my mind.

I had a live chat with Emily and she was very attentive and informative. She basically gave me a list of the providers that players from the US can play. So, I went merrily on my way now armed with knowledge. Right? Wrong.

You have to search (by provider) EACH time you go to the well to choose the next slot to play. I acclimated to that and felt like I was now going to be able to master this site. But wait! There's more.

Once you go through your actual deposit money, you are even MORE restricted to which games you can play. I had another live chat and was told that basically, I just have to keep making slot choices to find which slots will accept my bonus money. It's crazy.

There is a "Winner Board" that pops up on every new screen and I had to manually remove it EACH time to make my slot entirely viewable. What a repetitive chore that was.

The live chat was valuable in trying to decipher the rules and play procedures. They were very quick to respond and very polite.

I did not win much at all. Which left me feeling cheated after all the hard work it took just to "enjoy" this casino.

Honestly, I would stay far away from here. You'll spend 75% of your time trying to navigate, get rid of the winner board, find which few slots you are allowed to play and using live chat to help you. The other 25% of the time is used playing very tight slots.

If you like to lose money and feel like an uneducated rube in the process, you'll like this place.
  • Extremely quick and responsive live chat. Kudos!
  • Nice bonus
  • You need a Ph.D. to play here
  • tight slots
  • exhausting
  • choppy lay-out requiring repetitive choice-making
  • Very limited game selection for US players
• 2 years ago
I have deposited €450 X€50 since joining and the slot I play seems to follow a pattern! I get a bonus feature it pays OK then all I get is dead spins and the odd win until my deposit is gone The casino has a 3X play through of your deposit for money laundering prevention but I see it that you have more chance of losing your deposit. They give you cashback deal which is a bad deal. First you have to deposit €500 a week to get €30 cashback then you have to match it with an equal deposit and that has to be wagered either x10 or x35 not sure but a terrible promo in my opinion. Hooray managed a win deposited €50 won €1000 after 3hrs of good slot play. Might go up to 4 stars depending on how long the bank wire takes. Processing of withdrawals take 72hrs and you get informed by email. I couldn’t do it by bank wire as they were having technical issues so I opted for PayPal just waiting for my winnings to arrive in my PP account. Hooray a quick payout 72 hrs processing 12 hrs with PayPal I’m happy with th that even though I had to pay 2.9% PayPal transaction fee
  • Not on Gamstop Customer service is friendly and helpful
  • Takes Visa and MasterCard (when it works)
  • Emails are answered within 1/2 hr and staff are friendly and always willing to help
  • X3 play through on your deposit before you can withdraw
  • Not many incentives to play
• 2 years ago
Winning is difficult. Over the past 5 months have deposited thousands. First time trying to withdraw and it's supposed to be 7 to 10 days. When request bank wire you put ingo in withdrawal request, THEN the also email you to ask you to provide your payment details via email. Withdrawal approved over a week ago, but have gotten 3 email for payment info previously sent. Was told 7 to 10 days starts when they receive payment details. So this tactic of keep asking for payment info every few days resets the clock. Interesting slots, but shady when comes to paying out. And as mentioned takes a lot to win.
  • Slow slow payments, stall tactics
• 2 years ago
Very nice casino. Interesting style, always fast and helpful support, a lot of game. Also, I made dep 30$ and won 500$ they made withdraw to me in 2 days!
  • Fast payments, nice support, games
  • Didn’t find anything bad
• 3 years ago
Nice casino! A lot of bonuses and different games. Love it
  • Bonuses, slots, design
• 3 years ago
Not a fair review yet as I only rcvd the 45 free spins on HEAT which must be redeemed per chat session with the GURU code. But this casino is a but strange. I myself am a bit strange so that's not necessarily a bad thing.
Safety Index explained

Safety Index of Andromeda Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Andromeda Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.4/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Other factors

  • Operates without a license

Complaints about Andromeda Casino and related casinos (9)

9All0Opened1Not solved2Solved6Rejected

Complaints directly about Andromeda Casino

Discussion

Andromeda Casino Discussion

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Payment methods

Andromeda Casino payment methods

Currencies
USD,CAD,EUR,AUD,NZD
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