ALEGREBET Casino Review

The player from Brazil had been attempting to withdraw R$700 from ALEGREBET Casino, but the process was getting cancelled after 24 hours each time. The casino had attributed this issue to ongoing website updates for the past three days. In an attempt to resolve the issue, we reached out to the player for additional information and extended the complaint response time by 7 days. However, due to the player's lack of response, we were unable to proceed with the investigation and had to reject the complaint.

The player from Peru had issues with withdrawing her winnings worth over $1,500 from ALEGREBET Casino. The casino had responded to her issue by accusing her of using fraudulent betting patterns and had returned her original deposit of $700. The player had clarified that her major win was from roulette and she had only placed a few sports bets. Despite multiple attempts by the complaints team to contact the casino, there had been no response from their side. The complaint was marked as 'unresolved', which negatively affected the casino's rating. The player was advised to contact the Curaçao Antillephone N.V. for further assistance.

The player from Chile had his casino acccount blocked. After a closer examination of the gathered information, we ended up rejecting this complaint as there is sufficient evidence the player has breached the casino's terms and conditions by providing incorrect or misleading.

On June 5, the player from Peru requested a withdrawal of S/.990 from their Alegrebet account with a balance of over S/.1700. The next day, their account was blocked, and they received an email accusing them of using a fraudulent system. Alegrebet made a deposit of S/ 212 but refused to pay the remaining amount of over S/ 1500. We rejected this complaint as it was sports betting related.