Natalia is one of Casino Guru’s Casino Analysts and Complaint Specialists. She is spending her work time helping players with their complaints and also searching for new casinos to add to our site while working tirelessly to ensure our site’s information is kept up-to-date and accurate. Before joini...
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Natalia B.
Author
Natalia Burlutskaia
Casino & Affiliate Communication Specialist
Natalia is one of Casino Guru’s Casino Analysts and Complaint Specialists. She is spending her work time helping players with their complaints and also searching for new casinos to add to our site while working tirelessly to ensure our site’s information is kept up-to-date and accurate. Before joini...
After a detailed look at Wild Sultan Casino, our casino review team has the full picture. We used our casino review process to look at what it does well and what it could do better. Putting the casino through its paces, our team reviewed its Terms and Conditions, licenses, player complaints, support, and limits. This gave them what they needed to work out if this casino is safe and fair, one to avoid, or falling between the two.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Wild Sultan Casino scored a High Safety Index of 8.5, which makes it a recommendable option for most players in terms of fairness and player safety. Keep reading our Wild Sultan Casino review to learn more about this casino and decide whether it is a good choice for you.
Fairness and safety of Wild Sultan Casino
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Wild Sultan Casino review, we extensively examined and analyzed the Terms and Conditions of Wild Sultan Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
Wild Sultan Casino is a very big online casino based on our estimates or collected information. It has a low amount of restrained payouts in complaints from players, when we take its size into account. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we know, no relevant casino blacklists include Wild Sultan Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
In our comprehensive review of all relevant aspects, Wild Sultan Casino has attained a High Safety Index of 8.5. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are aware, Wild Sultan Casino is interconnected with 3 other online casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Wild Sultan Casino.
Wild Sultan Casino Terms and Conditions
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Wild Sultan Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Wild Sultan Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 5 complaints directly about this casino in our database, as well as 7 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,862 black points in total, out of which 641 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Wild Sultan Casino user feedback and reviews
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
So far, we have received only 4 player reviews of Wild Sultan Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 5 or more reviews. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Wild Sultan Casino company data and licenses
Wild Sultan Casino has estimated annual revenues higher than $20,000,000. This makes it a big online casino according to our classification.
Wild Sultan Casino holds licenses issued by licensing authorities in these countries or regions: Curaçao (Curaçao Gaming Authority), Comoros (Anjouan Gaming).
Win and withdrawal limits, payment options
Wild Sultan Casino accepts deposits via 10 payment methods. This includes: Neteller, Skrill, PaysafeCard, VISA, Mastercard, Neosurf, Bank transfer, Flexepin, Interac, eZeeWallet.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 5,000 per week
No win limit
EUR 20,000 per month
CAD 5,000 per week
CAD 20,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at Wild Sultan Casino.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
Russian
Japanese
Finnish
French
Turkish
Vietnamese
Thai
Norwegian
Chinese
Arabic
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Wild Sultan Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Wild Sultan Casino to be good.
Wild Sultan Casino slots and casino games
Wild Sultan Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 57 casino game providers are available. This includes NetEnt, Nolimit City, TaDa Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, GameArt, Wazdan, PariPlay, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Booongo (BNG), Relax Gaming, Smartsoft Gaming, Fantasma Games, Prospect Gaming, Platipus, Felt Gaming, Mancala Gaming, Ad Lunam, Aviatrix, Trigger Button Studios, Galaxsys, Flatdog, Four Leaf Gaming, Amusnet, Silver Bullet, Jade Rabbit Studio, Gaming Corps, Slot Factory, Max Win Gaming, Fugaso, Felix Gaming, Skywind Group, Gamevy, Peter & Sons, AvatarUX, F*Bastards, Gamzix, Storm Gaming, Silverback Gaming, Electric Elephant, 4ThePlayer, Hacksaw Gaming, Print Studios, Ruby Play.
Wild Sultan Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
At present, there are 2 bonuses from Wild Sultan Casino in our database, including:
100% up to $750 and 50 extra spins
100% up to C$500 and 20 extra spins
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Operator
Next To You B.V.
Established
2015
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Wild Sultan Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Very big casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Browse all bonuses offered by Wild Sultan Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Wild Sultan Casino payment methods
Currencies
CAD,
EUR
User reviews
User reviews of Wild Sultan Casino
This is a place to share experience with Wild Sultan Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I won 1150$ and asked à withdraw, I then sent all the appropriate documents for my account verification as stated on their site. They asked for another proof of residence, I provided the appropriate documents and they sent me a email stating that my account was verified. 5 hours later, they sent another email saying that the documents provided where not good anymore! I sent numerous valide documents as asked and still are bullshiting me that it’s not enough! Horrible experience!
I've got to say, I'm quite particular about customer support, and this casino takes the cake! Hands down the friendliest and most helpful team I've come across. The whole concept is just a blast, and anytime I've had an issue, it's been sorted in a jiffy. Perfect gaming experience all around!
Casino at the top. I have already withdrawn my money without worries. I happen to redeposit on this casino from time to time, it is not my favorite but the casino is reliable. I recommend for French players
Casino au top. J’ai déjà retiré mon argent sans soucis. Il m’arrive de redeposer sur ce casino de temps en temps, ce n’est pas mon préféré mais le casino est fiable. Je recommande pour les joueurs français
I had a great time playing at this online casino! The game selection was fantastic, and the welcome bonus was alright. The only thing I wish they had is 24/7 customer support because it wasn't available at the time I was playing, but other than that, it was a wonderful experience overall
Discussion
Wild Sultan Casino discussion
Discuss anything related to Wild Sultan Casino with other players, share your opinion, or get answers to your questions.
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