Our independent casino review team has taken a detailed look at Wild Sultan Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Wild Sultan Casino scored a High Safety Index of 8.9, which makes it a recommendable option for most players in terms of fairness and player safety. Keep reading our Wild Sultan Casino review to learn more about this casino and decide whether it is a good choice for you.
Fairness and safety of Wild Sultan Casino
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Wild Sultan Casino review, we extensively examined and analyzed the Terms and Conditions of Wild Sultan Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
Wild Sultan Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we know, no relevant casino blacklists include Wild Sultan Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
In our comprehensive review of all relevant aspects, Wild Sultan Casino has attained a High Safety Index of 8.9. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are aware, Wild Sultan Casino is interconnected with 3 other online casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Wild Sultan Casino.
Wild Sultan Casino Terms and Conditions
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Wild Sultan Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Wild Sultan Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 0 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 163 black points in total, out of which 163 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Wild Sultan Casino user feedback and reviews
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 10 player reviews so far. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Wild Sultan Casino company data and licenses
Wild Sultan Casino is owned by Next To You B.V. and has estimated annual revenues higher than $100,000,000. Based on the categorization we use, this makes it a very big online casino.
Wild Sultan Casino has a gambling license issued by Curaçao eGaming in Curaçao.
Win and withdrawal limits, payment options
Wild Sultan Casino accepts deposits via 10 payment methods. This includes: Skrill, Neteller, PaySafeCard, VISA, Mastercard, Neosurf, Flexepin, Interac, eZeeWallet, Instant Banking.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 5,000 per week
No win limit
EUR 20,000 per month
CAD 5,000 per week
CAD 20,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at Wild Sultan Casino.
Language
Website
Customer support
Live chat
English
German
Finnish
French
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Wild Sultan Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Wild Sultan Casino to be good.
Wild Sultan Casino slots and casino games
Wild Sultan Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows.
Games from 54 casino game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, GameArt, Wazdan, PariPlay, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Booongo, Relax Gaming, Fantasma, Prospect Gaming, Platipus, Felt Gaming, Ad Lunam, Aviatrix, Trigger Studios, Galaxsys, Four Leaf Gaming, Amusnet (EGT), Silver Bullet, Jade Rabbit Studio, Slot Factory, Max Win Gaming, Fugaso, Felix Gaming, Skywind Group, Gamevy, AvatarUX, Peter & Sons, TaDa Gaming, Blue Guru Games, Gamzix, Kalamba Games, Storm Gaming, Silverback Gaming, Electric Elephant, 4ThePlayer, Hacksaw Gaming, Print Studios, Ruby Play.
Wild Sultan Casino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from Wild Sultan Casino in our database, listed in the 'Bonuses' section of this page.
Note: In case you are looking for more information about this casino's bonus offers, visit our Wild Sultan Casino bonuses page.
Browse all bonuses offered by Wild Sultan Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(10)
User reviews of Wild Sultan Casino
This is a place to share experience with Wild Sultan Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I won 1150$ and asked à withdraw, I then sent all the appropriate documents for my account verification as stated on their site. They asked for another proof of residence, I provided the appropriate documents and they sent me a email stating that my account was verified. 5 hours later, they sent another email saying that the documents provided where not good anymore! I sent numerous valide documents as asked and still are bullshiting me that it’s not enough! Horrible experience!
I've got to say, I'm quite particular about customer support, and this casino takes the cake! Hands down the friendliest and most helpful team I've come across. The whole concept is just a blast, and anytime I've had an issue, it's been sorted in a jiffy. Perfect gaming experience all around!
Casino at the top. I have already withdrawn my money without worries. I happen to redeposit on this casino from time to time, it is not my favorite but the casino is reliable. I recommend for French players
Casino au top. J’ai déjà retiré mon argent sans soucis. Il m’arrive de redeposer sur ce casino de temps en temps, ce n’est pas mon préféré mais le casino est fiable. Je recommande pour les joueurs français
I had a great time playing at this online casino! The game selection was fantastic, and the welcome bonus was alright. The only thing I wish they had is 24/7 customer support because it wasn't available at the time I was playing, but other than that, it was a wonderful experience overall
Safety Index explained
Safety Index of Wild Sultan Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Wild Sultan Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
25 Nov 2019
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