Wild Sultan Casino Review

Name: Wild Sultan Casino Review
Item: Wild Sultan Casino
Rating: 8.9
Author: Stefan Manson

8.9/10Safety Index High by Casino Guru

Browse recommended casinos

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

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Payment methods

Show all (13)

Withdrawal limits

per month

Can$20,000

per week

Can$5,000

Owner The Luck Factory B.V.

Established 2015

Estimated annual revenues

> $20,000,000

Licensing Authorities

Curaçao (CEG)

OverviewBonusesUser reviews10Safety Index explainedDiscussion19Payment methods13

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Wild Sultan Casino Review

We've thoroughly reviewed Wild Sultan Casino and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because Wild Sultan Casino is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Wild Sultan Casino is one of the biggest online casinos with huge revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 0 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 204 black points in total, out of which 204 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: Wild Sultan Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Based on all of the information mentioned in this review, we can conclusively say that Wild Sultan Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (13)

Withdrawal limits

per month

Can$20,000

per week

Can$5,000

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (3)

English customer support

All languages (2)

English live chat

All languages (2)

Game providers
Show all (40)
Game providers (40)

CASINO SCREENSHOTS

Positives

Unique games filter
Good selection of game providers
Popular progressive jackpot slots
Above average withdrawal limit
Extensive collection of live dealer games

Negatives

Live chat support is not available 24/7

Interesting facts

Medium sized international casino

Author & Guarantor: Stefan Manson Last updated: 29 Jul 2023 Anything incorrect or missing? Let me know

Wild Sultan Casino bonuses

Browse all bonuses offered by Wild Sultan Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews of Wild Sultan Casino

This is a place to share experience with Wild Sultan Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

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Rated by 10 users

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Casino Guru

We want players to understand gambling.

Isa9999

Visitor

• 8 months ago

I won 1150$ and asked à withdraw, I then sent all the appropriate documents for my account verification as stated on their site. They asked for another proof of residence, I provided the appropriate documents and they sent me a email stating that my account was verified. 5 hours later, they sent another email saying that the documents provided where not good anymore! I sent numerous valide documents as asked and still are bullshiting me that it’s not enough!
Horrible experience!

josephwrigth

Advanced Novice

• 8 months ago

I've got to say, I'm quite particular about customer support, and this casino takes the cake! Hands down the friendliest and most helpful team I've come across. The whole concept is just a blast, and anytime I've had an issue, it's been sorted in a jiffy. Perfect gaming experience all around!

hugobertinpro1

Junior Apprentice

• 8 months ago

Casino at the top. I have already withdrawn my money without worries. I happen to redeposit on this casino from time to time, it is not my favorite but the casino is reliable. I recommend for French players

Safe withdrawal
Retrait safe
Complete supplier selection
Sélection de fournisseur complète

pulkkineneija

Novice

• 9 months ago

I had a great time playing at this online casino! The game selection was fantastic, and the welcome bonus was alright. The only thing I wish they had is 24/7 customer support because it wasn't available at the time I was playing, but other than that, it was a wonderful experience overall

Safety Index of Wild Sultan Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Wild Sultan Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.9/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be somewhat unfair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about Wild Sultan Casino and related casinos (14)

14All0Opened3Not solved4Solved7Rejected

Complaints directly about Wild Sultan Casino

Resolved Our verdict

Case closed

Disputed amount: Can$710

Delay in player's withdrawal due to excessive document requests.

The player from Canada had faced issues with his withdrawal from an online casino. The casino had requested additional documents regarding his bank account and proof of address. Despite having provided sufficient identification, the casino had blocked his account from making deposits. His repeated attempts to contact the casino had gone unanswered. After he submitted his complaint to the Complaints Team, they had communicated with the casino on his behalf. The casino had acknowledged their mistake in requesting unnecessary documents and confirmed that the player's winnings had been verified. The player later confirmed that he had received his withdrawal. The issue had been successfully resolved.

Case closed

Disputed amount: €45

Player complains about game discrepancy and lost winnings.

The player from France claims that they were cheated out of 160€ while playing Xxxtreme lighting roulette at Wild Sultan casino due to a discrepancy in winnings. They contacted customer service but haven't received a satisfactory response or resolution. They are seeking a refund of the 160€ they believe they lost unfairly. The player confirmed the issue was resolved.

Unjustified complaint

Disputed amount: €1,053

Player created an account from restricted country.

The player from France is dissatisfied that the casino allowed them to create an account despite the fact they are from a restricted country. The player is now asking for a deposit refund. Since the casino closed the player's account when there was no active balance left, we were forced to reject this complaint.

Complaints about related WinOui Casino (2)

Resolved Our verdict

Case closed

Disputed amount: £3,221

Player was accused of breaching bonus T&Cs.

Gareth from the United Kingdom was accused of breaching the bonus T&Cs. The casino also confiscated his deposit.

WinOui Casino

Safety Index:High Submitted: 26 Dec 2019

Resolved Our verdict

Case closed

Disputed amount: €600

Player was unable to self-exclude.

Ffion from United Kingdom tried to self-exclude at WINOUI Casino but without success. She is also pointing out that the casino should never accept her as a UK player.