Our expert casino review team has carefully analysed Virgin Games Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Virgin Games Casino has a Very high Safety Index of 9.8, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Continue reading our Virgin Games Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Virgin Games Casino, we have looked closely into the Terms and Conditions of Virgin Games Casino and reviewed them. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based on our estimates or gathered data, Virgin Games Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we are aware, no relevant casino blacklists mention Virgin Games Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
On the whole, also considering other contributing factors in our assessment, Virgin Games Casino has achieved a Safety Index of 9.8, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Virgin Games Casino during our review.
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 6 complaints directly about this casino in our database, as well as 7 complaints about other casinos related to it. Because of these complaints, we've given this casino 974 black points in total, out of which 5 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
So far, we have received only 7 player reviews of Virgin Games Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. To view the casino's user reviews, navigate to the User reviews part of this page.
Virgin Games Casino is owned by Gamesys Operations Limited and has estimated revenues exceeding $100,000,000 per year. This makes it a very big online casino according to our classification.
Virgin Games Casino has licenses from licensing organizations in the following countries or regions: United Kingdom (United Kingdom Gambling Commission), Gibraltar (Gibraltar Licensing Authority).
Virgin Games Casino supports 6 payment options. This includes: VISA, Mastercard, VISA Debit, VISA Electron, Bank transfer, ApplePay.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
| Withdrawal limits | Win limits |
|---|---|
| Unlimited | No win limit |
When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at Virgin Games Casino in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Virgin Games Casino, managing your account, withdrawals, or other matters. Virgin Games Casino has a good customer support, judging by the results of our testing.
Virgin Games Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, Other games.
Casino games from 62 game providers are offered. This includes NetEnt, Novomatic, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Rival, Big Time Gaming, WMS, Scientific Games (SG Digital), ELK Studios, Push Gaming, Eyecon, Barcrest, Lightning Box, Genesis Gaming, Relax Gaming, edict, Greentube, Inspired Gaming, PearFiction Studios, Ino Games, Fantasma Games, Indigo Magic, Shuffle Master, G Games, Fortune Factory Studios, ALL41 STUDIOS, Roxor, Northern Lights Gaming, RAW iGaming, Bet Digital, Buck Stakes Entertainment, Wild Streak Gaming, Triple Edge Studios, Gameburger Studios, Gamesys, Atomic Slot Lab, Slingo, Reel Kingdom, Neon Valley Studios, HungryBear, King Show Games, AvatarUX, SpinPlay Games, Games Global, Just For The Win, Light & Wonder, Reel Time Gaming, Snowborn Games, Funky Games, Rogue Gaming, Epic Industries, Stormcraft Studios, Baltic Studios, Red7, 4ThePlayer, AreaVegas.
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Virgin Games Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.
Browse all bonuses offered by Virgin Games Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Virgin Games Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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