The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeOnline CasinosThe Phone Casino Review
The Phone Casino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Visit Casino
Payment methods
Show all (11)
  • Skrill
  • Neteller
  • PaySafeCard
  • VISA
  • Mastercard
  • PayPal
  • Trustly
  • ApplePay
Withdrawal limits
Not Limited for GBP
Small Screen Casinos Limited
Small Screen Casinos Limited
2006
> $20,000,000
OverviewBonusesUser reviews2Safety Index explainedDiscussion1Payment methods11

The Phone Casino Review

The Phone Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. The Phone Casino has a Very high Safety Index of 9.2, establishing it as one of the more secure and fair online casinos on the web, based on our criteria. Continue reading our The Phone Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Safety Index of The Phone Casino – Is it fair and safe?

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of The Phone Casino, we have looked closely into the Terms and Conditions of The Phone Casino and reviewed them. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.

The Phone Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

As far as we know, no relevant casino blacklists include The Phone Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

All in all, when combined with other factors that come into play in our review, The Phone Casino has landed a Very high Safety Index of 9.2. This makes it a great option for most players who are looking for an online casino that creates a fair environment for their customers.

Note: To the best of our knowledge, The Phone Casino is associated with 1 other online casino. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of The Phone Casino.

The Phone Casino Terms and Conditions

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of The Phone Casino to be mostly fair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about The Phone Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We have found no relevant complaints about this casino.

The Phone Casino user feedback and reviews

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

So far, we have received only 2 player reviews of The Phone Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

The Phone Casino company data and licenses

The Phone Casino is owned by Small Screen Casinos Limited and has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.

The Phone Casino holds licenses issued by licensing authorities in these countries or regions: United Kingdom (United Kingdom Gambling Commission), Alderney (Alderney Gambling Control Commission).

Win and withdrawal limits, payment options

The Phone Casino accepts deposits via 11 payment methods. This includes: Skrill, Neteller, PaySafeCard, Mastercard, VISA, PayPal, Trustly, ApplePay, Pay by Phone, Google Pay, PayByMobile.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
Unlimited GBP 250,000 per spin
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at The Phone Casino.

Language Website Customer support Live chat
English Yes Yes No

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at The Phone Casino, account management, withdrawal process, etc. We would say The Phone Casino has an average customer support based on the responses we have received during our testing.

Slots and casino games at The Phone Casino

The Phone Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Live roulette.

Games from 55 casino game providers are available. This includes NetEnt, Nolimit City, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Big Time Gaming, WMS, Scientific Games (SG Digital), iSoftBet, Nextgen Gaming, ELK Studios, Eyecon, Bally, Barcrest, Wazdan, PariPlay, Lightning Box, Red Rake Gaming, Spinomenal, 1X2 Gaming, Tom Horn, Iron Dog Studio, High 5 Games, Chance Interactive, Ainsworth, Inspired Gaming, Live 5 Gaming, Felt Gaming, Skillzzgaming, Shuffle Master, Spribe, Golden Race, Revolver Gaming, Incredible Technologies, Bet Digital, Bally Wulff, AGS, Wild Streak Gaming, Reel Play, Leap Gaming, Slot Factory, Gamevy, Side City, Core Gaming, Apparat Gaming, Design Works Gaming (DWG), Gaming Realms, Games Lab, Spinberry, Red7, 4ThePlayer, Hacksaw Gaming, Ruby Play.

The Phone Casino bonus offers and codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 2 bonuses from The Phone Casino in our database, which you can find in the 'Bonuses' part of this review.

Note: In case you are looking for more information about this casino's bonus offers, visit our The Phone Casino bonuses page.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (11)
  • Skrill
  • Neteller
  • PaySafeCard
  • VISA
  • Mastercard
  • PayPal
  • Trustly
  • ApplePay
Withdrawal limits
Not Limited for GBP

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
English customer support
No live chat

Game providers
Show all (55)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Big Time Gaming
  • ELK Studios
  • Scientific Games
  • Tom Horn
  • Eyecon
Casino screenshots
the_phone_casino_homepage_desktop
the_phone_casino_game_gallery_desktop
the_phone_casino_promotions_desktop
the_phone_casino_homepage_mobile
the_phone_casino_game_gallery_mobile
the_phone_casino_promotions_mobile

Positives

  • Phone customer support available
  • No withdrawal limits
  • Various responsible gaming options available
  • Daily bonus - 100 free spins into the freeroll tournament
  • Live dealer games are available

Negatives

  • Targeting just one country

Interesting facts

  • Medium sized casino popular in UK
Author & Guarantor: Natalia Jakoubek Last updated: 05 Nov 2024 Anything incorrect or missing? Let me know
Casino Bonuses

The Phone Casino bonuses

Browse all bonuses offered by The Phone Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (2)

User reviews of The Phone Casino

This is a place to share experience with The Phone Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 2 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 2 years ago
I just joined this casino they are brilliant quick verification and quick withdrawal great selection of games to very happy to have joined a great casino I would really recommend this casino
  • Fast verification
  • Fast withdrawal
  • Great selection of provider's
• 2 years ago
Been customer of sister casino vegasmoose but they using the same email for customer service hence why giving review here.
Casino has good return %. Customer service is polite.
1* given due to long time to pay off balance.
Self excluded on 11th of March- they haven’t confirmed self exclusion so after couple days I asked for confirmation. They haven’t mentioned nothing about my balance so again I asked myself and then they asked for bank statement and said balance will be returned in 1-20days.
T&cs not transparent and user friendly for player.
As for self excluded player I wouldn’t expect that player would need to email them to ask all questions.
And as well after sign up they letting you to deposit and play but if you want to withdraw you need to sent documentation. That’s clear breach of license.
  • Good return %
  • Long withdrawal
  • Self excluded players must email them
  • Not transparent t&cs
Safety Index explained

Safety Index of The Phone Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of The Phone Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.2/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    T&C copied from the casino's website (in English):
    Read more

Other factors

  • Low win limit: £250,000 / spin or game round

Complaints about The Phone Casino and related casinos (7)

7All0Opened0Unresolved2Resolved5Rejected

Complaints directly about The Phone Casino

Complaints about related Vegas Moose Casino (2)

Resolved Our verdict

Case closed

Disputed amount: £2,000
Vegas Moose Casino
Safety Index:Very high
Submitted: 30 May 2025
Resolved Our verdict

Case closed

Disputed amount: £1,601
Vegas Moose Casino
Safety Index:Very high
Submitted: 20 Apr 2025
Discussion

The Phone Casino Discussion

Discuss anything related to The Phone Casino with other players, share your opinion, or get answers to your questions.

Casino Guru
We want players to understand gambling.
Payment methods

The Phone Casino payment methods

SkrillNetellerPaySafeCardVISAMastercardPayPalTrustlyApplePayPayByMobileGoogle PayPay by Phone
Currencies
GBP
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news