Pokerdom Casino Review

Show company details

Payment methods

Show all (10)

Withdrawal limits

per month

$20,000

per week

$10,000

per day

$5,000

Owner

Established 2014

Estimated annual revenues

< $1,000,000

Licensing Authorities

Casino operates without an official license!

OverviewBonusesUser reviews3Safety Index explainedDiscussion13Payment methods10

Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

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Pokerdom Casino Review

We've thoroughly reviewed Pokerdom Casino and gave it a Below average Safety Index. This casino has some good qualities, but also a lot of negatives because of which it's better to play elsewhere. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Pokerdom Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

Pokerdom Casino is operating without a valid license.

We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 553 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: Pokerdom Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

As we already mentioned, Pokerdom Casino has a Below average Safety Index. That means that while it's not completely bad, it does have some negative qualities because of which it's advisable to look for a better online casino to play at.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (10)

Withdrawal limits

per month

$20,000

per week

$10,000

per day

$5,000

Games
Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Language options

English website

All languages (4)

English customer support

All languages (4)

English live chat

All languages (4)

Game providers
Show all (88)
Game providers (88)

Positives

Good selection of games
Live dealer games are available
Live chat support is available 24/7

Negatives

Limited responsible gaming options
Withdrawal fees

Author & Guarantor: Ivana Fair Last updated: 19 Dec 2023 Anything incorrect or missing? Let me know

Pokerdom Casino bonuses

Browse all bonuses offered by Pokerdom Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Pokerdom Casino

This is a place to share experience with Pokerdom Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

Plaksa86

Advanced Novice

• 5 months ago

This casino offers sports and poker betting on its website. It pays regularly, but has a drawback in my opinion: the commission for withdrawing funds on the first day of the deposit is 10 percent, on the second day after the deposit is 5 percent, and only on the third day can you withdraw money without a commission. Bonuses are often sent.

There is poker and sports betting
Есть покер и ставки на спорт
Lots of bonuses
Много бонусов

The commission for withdrawing funds is very high
Комиссия при выводе средств очень большая

jim3biz

Advanced Novice

• 1 year ago

Nice interface, almost all the providers , good communication, quick kyc but all withdrawals options for visa/mastercard were rejected

i wasn't able to withdraw with any of their visa/mastercard options so i wasted 100 euros
a lot of banned games for wagering its just a waste of money to chase it

felixritter84

Novice

• 1 year ago

I have discovered Pokerdom casino and I must say that they have given justice to their name by having a great slew of poker games on their site. I love how they have several live dealer games on their site which makes it more interesting to play. The site is great I must say and I like how they do have a lice chat function on their site. however, I hope that they can lower down their withdrawal fess so playing can be more worthwhile since it's already great playing with them everytime I log in to my account.

Safety Index of Pokerdom Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Pokerdom Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average6.3/10

Small to medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be somewhat unfair

Not found on any relevant casino blacklist

High value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Warnings

Unfair terms and conditions

This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Other factors

Operates without a license

Complaints about Pokerdom Casino and related casinos (10)

10All0Opened2Not solved4Solved4Rejected

Complaints directly about Pokerdom Casino

Unresolved Our verdict

No reaction, passive regulator

Black points: 115

Disputed amount: 30,000 руб

Player’s account was blocked.

The player from Russia had created an account in PokerDom, played using both real and bonus money, and made a profit through free spins. However, the casino had since blocked her account. The casino justified the account block by citing a violation of their rules related to bonus abuse. The player had raised a complaint with us, but despite our efforts to mediate and reach out to the casino, we received no response. As the casino operated without a valid license and didn't refer to any ADR service, there was no gaming authority to turn to. Therefore, we marked the complaint as 'unresolved', which could have negatively affected the casino's rating.

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Submitted: 20 Dec 2023

Unresolved Our verdict

No reaction, passive regulator

Black points: 438

Disputed amount: 75,201 руб

Withdrawal of player's winnings has been delayed.

The player from Russia had submitted a withdrawal request less than two weeks before contacting us. Winnings hadn't been obtained up to that day. The player had tried to cooperate with the casino, providing necessary documents for verification. However, the casino had blocked the player's account, citing an ongoing audit. Despite our team's efforts to reach out to the casino for an explanation, we received no response. Due to the lack of cooperation from the casino, we were unable to resolve the player's issue. The complaint was closed as 'unresolved', which would negatively affect the casino's rating.

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Submitted: 19 Dec 2023

Player stopped responding

Disputed amount: 1,700 руб

Player’s withdrawal has been delayed.

The player from Russia has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player stopped responding to our questions and comments, so we rejected the complaint.

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Submitted: 31 Aug 2023

Case closed

Disputed amount: 1,800 руб

The player's account got blocked.

The player's account got blocked after requesting a withdrawal. The complaint was resolved as the player's remaining balance has been paid out to him.

Submitted: 22 Apr 2023

Case closed

Disputed amount: 460,000 руб

The player's account got blocked.

The player's account got blocked during the verification process. The complaint was resolved as the player got verified and received his payout.

Submitted: 24 Feb 2023

Player stopped responding

Disputed amount: 999 ₮

The player's deposit did not arrive.

The player's deposit did not arrive into his casino account for unknown reason. The complaint was closed as the player stopped responding.

Submitted: 08 Jan 2023

Case closed

Disputed amount: €3,300

Player's account has been blocked.

The player from Canada has been blocked. The casino claims he registered from a restricted country. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

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Submitted: 05 Jan 2023

Other

Disputed amount: $250

Player’s requests for permanent self-exclusion have been overlooked.

The player from Russia has tried to self-exclude himself from the casino. Unfortunately, his enquiries were ignored. We’ve rejected this complaint as per the player’s explicit request. It seems as both sides found a satisfactory compromise.

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Submitted: 01 Sep 2020

Other

Disputed amount: €22,052.58

Player’s country has become restricted.

The player from Spain has been informed that his country was on the list of the restricted ones. The player has withdrawn winnings successfully in the past. Even if we assumed that the issue has been resolved, without a confirmation from the player, we were forced to reject this complaint.

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Submitted: 12 Jun 2020