Our independent casino review team has taken a detailed look at PlayFrank Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. PlayFrank Casino scored a High Safety Index of 8.7, which is why it could be considered a favorable option for most players in terms of fairness and safety. Take a look at our full PlayFrank Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Fairness and safety of PlayFrank Casino
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our PlayFrank Casino review, we carefully went through and inspected the Terms and Conditions of PlayFrank Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Based on our estimates or gathered data, PlayFrank Casino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
Based on our findings, no important casino blacklists feature PlayFrank Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
Taking into account all factors in our review, PlayFrank Casino has scored a Safety Index of 8.7, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Terms and Conditions of PlayFrank Casino
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of PlayFrank Casino during our review.
Player complaints regarding PlayFrank Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found no relevant complaints about this casino.
User feedback and reviews of PlayFrank Casino
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Based on the 29 user reviews of PlayFrank Casino in our database, it has a Mixed User feedback score. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Licenses and company information
PlayFrank Casino is owned by Aspire Global International LTD, and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.
PlayFrank Casino was licensed by regulatory authorities in these specific countries or geographic areas: Malta (Malta Gaming Authority), United Kingdom (United Kingdom Gambling Commission).
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 7,000 per month
No win limit
Unlimited in GBP
CAD 7,000 per month
INR 700,000 per month
NZD 14,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The options available at PlayFrank Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
German
Danish
French
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at PlayFrank Casino, your account, withdrawals, or anything else. We would say PlayFrank Casino has a fast and professional customer support based on the responses we have received during our testing.
PlayFrank Casino slots and casino games
Players can enjoy these types of casino games at PlayFrank Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows.
Casino games supplied by 49 game providers are available. This includes NetEnt, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Scientific Games (SG Digital), Playson, Amaya, Ezugi, Eyecon, Wazdan, Lightning Box, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, High 5 Games, Inspired Gaming, FBM, Bluberi Gaming, Playzido, Wizard games, Skillzzgaming, G Games, Betixon, Spribe, Gamomat, Darwin gaming, Bragg Gaming, Bet Digital, Bally Wulff, SlotMill, Aspire Global, Salsa Technology, Oryx Gaming, Atomic Slot Lab, Leap Gaming, Slingo, Synot Games, Skywind Group, Stakelogic, Games Global, Spinberry, Hacksaw Gaming, Ruby Play.
PlayFrank Casino bonuses and promo codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Our database presently holds 15 bonuses from PlayFrank Casino, which are listed in the 'Bonuses' section of this review.
Note: Take a look at our designated PlayFrank Casino bonuses page for more details about this casino's bonus offers.
Read more
Read less
Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(18)
Payment methods (18)
Withdrawal limits
per month
Can$7,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(2)
All website languages
EnglishGerman
English customer support
All languages
(5)
All customer support languages
EnglishFrenchSpanishDanishPortuguese
English live chat
All languages
(5)
All livechat languages
EnglishFrenchSpanishDanishPortuguese
Game providers
Show all
(49)
Game providers (49)
CASINO SCREENSHOTS
Positives
Casino accepts players from many countries
Wide variety of live dealer games
Popular progressive jackpot slots
Huge selection of games
Negatives
Low monthly withdrawal limit in some countries
Live chat support is not available 24/7
Skrill and Neteller depositors cannot claim welcome bonus
Browse all bonuses offered by PlayFrank Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(29)
User reviews of PlayFrank Casino
This is a place to share experience with PlayFrank Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Playfrank is straight forward and really feels like a solid casino (which seems to be the case since they've been around for years). Nice to know this when depositing as there is no doubt that I can trust the casino.
Really like the Daily Challenges! They change everyday and are for different featured games. As I play I see the challenge bar filling up and some great rewards when its completed. Best to complete all challenges in the day because the another reward for that which is 🔥
Really like how they continue to reward existing players in the way!
I really enjoy playing at this casino. The casino already stands out for its excellent reputation and numerous positive reviews. There is a huge selection of slots. Winnings are paid within a strictly specified time frame. I am satisfied so far.
They've got great games and bonuses that complement the experience. Not to mention that they also have interesting bonuses with high rewards and relatively low requirements. Overall, I had a fun experience.
The choice of games is large, for every taste, but unfortunately, they took me a very long time to load. But, all the same, I was lucky here and the withdrawal is very fast
The casino is good and all, but the customer support is terrible. I cant reach live-chat for my life, its very frustrating. no way to win either. I think I won a hit more than 20x two times in all 250aud that i played for. thats all i have to say
Absolute chaos casino with totally disinterested and unqualified employees. For days I've been trying to fix a deposit error with instant account lock. Nothing works. I am supposed to constantly confirm my data within a chat, but problem solving No. Either they don't want to or they can't. Both for an online casino that wants to be reputable, unbearable. Well then my account will be closed now. Who does not want it, already has it.
Absolutes Chaos Casino mit total desinteresdierten und unqualifizierten Mitarbeitern. Seit Tagen versuche ich einen Fehler bei der Einzahlung mit sofortiger Kontosperre zu beheben. Nichts funktioniert. Ich soll innerhalb eines Chats ständig meine Daten bestätigen, aber Problemlösung Nein. Entweder wollen die nicht oder können nicht. Beides für ein Onlinecasino das seriös sein will, untragbar. Gut dann bleibt jetzt mein Account geschlossen. Wer nicht will der hat schon.
Seriously 8.5 I seriously ask why you give it such a high note the slot buttons its blocking then no control the welcome bonus it does not give it shit service the games are struggling and misery to work seriously I made me pus on you other GURU for the choice of my casino I am extremely disappointed
Serieusement 8.5 je demande serieusement pourquoi vous lui donner une note aussi haute les bouton des slot son bloquer alors aucun controle le welcome bonus il ne le donne pas service de merde les jeux on pene et misere a fonctionner serieux je me fit pus sur vous autre GURU pour le choix de mes casino je suis extrement decu
thief casino
thief casino
Safety Index explained
Safety Index of PlayFrank Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PlayFrank Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
