PlayFrank Casino Review

Name: PlayFrank Casino Review
Item: PlayFrank Casino
Rating: 8.7
Author: Peter Cole

8.7/10Safety Index High by Casino Guru

Accepts players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

100% up to $100 and 50 extra spins ($0.1/spin)Bonus T&C

Find on Google Browse recommended casinos

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Payment methods

Show all (15)

Withdrawal limits

per month

$7,000

Owner Aspire Global International LTD

Established 2014

Estimated annual revenues

> $5,000,000

Licensing Authorities

OverviewBonuses3User reviews29Safety Index explainedDiscussion3Payment methods15

PlayFrank Casino Review

We've thoroughly reviewed PlayFrank Casino and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, PlayFrank Casino is a medium-sized online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found no relevant complaints about this casino.

Based on all of the information mentioned in this review, we can conclusively say that PlayFrank Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

100% up to $100 and 50 extra spins ($0.1/spin)Bonus T&C

Payment methods

Show all (15)

Withdrawal limits

per month

$7,000

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

No craps

No keno

Scratch cards

No eSports betting

No crash games

Language options

English website

All languages (2)

English customer support

All languages (2)

English live chat

All languages (2)

Game providers
Show all (49)
Game providers (49)

CASINO SCREENSHOTS

Positives

Casino accepts players from many countries
Wide variety of live dealer games
Popular progressive jackpot slots
Huge selection of games

Negatives

Low monthly withdrawal limit in some countries
Live chat support is not available 24/7
Skrill and Neteller depositors cannot claim welcome bonus

Interesting facts

Medium sized casino popular in Europe

Author & Guarantor: Peter Cole Last updated: 02 Jun 2023 Anything incorrect or missing? Let me know

PlayFrank Casino bonuses

Browse all bonuses offered by PlayFrank Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of PlayFrank Casino

This is a place to share experience with PlayFrank Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Mixed

Rated by 29 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

CasinoPanda99

Novice

• 4 weeks ago

Playfrank is straight forward and really feels like a solid casino (which seems to be the case since they've been around for years). Nice to know this when depositing as there is no doubt that I can trust the casino.

Really like the Daily Challenges! They change everyday and are for different featured games. As I play I see the challenge bar filling up and some great rewards when its completed. Best to complete all challenges in the day because the another reward for that which is 🔥

Really like how they continue to reward existing players in the way!

customer service
usability
deposit and withdrawal ease

CHIEF

Visitor

• 1 year ago

I really enjoy playing at this casino. The casino already stands out for its excellent reputation and numerous positive reviews. There is a huge selection of slots. Winnings are paid within a strictly specified time frame. I am satisfied so far.

SevenNine

Novice

• 1 year ago

They've got great games and bonuses that complement the experience. Not to mention that they also have interesting bonuses with high rewards and relatively low requirements. Overall, I had a fun experience.

alexbr

Novice

• 1 year ago

The choice of games is large, for every taste, but unfortunately, they took me a very long time to load.
But, all the same, I was lucky here and the withdrawal is very fast

WillBery

Novice

• 1 year ago

The casino is good and all, but the customer support is terrible. I cant reach live-chat for my life, its very frustrating. no way to win either. I think I won a hit more than 20x two times in all 250aud that i played for. thats all i have to say

okay choice of games

everything else

Anonymized458

Adept

• 1 year ago

Absolute chaos casino with totally disinterested and unqualified employees. For days I've been trying to fix a deposit error with instant account lock. Nothing works. I am supposed to constantly confirm my data within a chat, but problem solving No. Either they don't want to or they can't. Both for an online casino that wants to be reputable, unbearable. Well then my account will be closed now. Who does not want it, already has it.

Nothing to be found at the casino
Nichts zu finden am Casino
Slot selection would be good
Slotauswahl wäre gut

Overbearing employees
Überhebliche Mitarbeiter
Unable chat
Unfähiger Chat
Not interested in customers
Kein Interesse an Kunden

bigjos

Junior Apprentice

• 2 years ago

Seriously 8.5 I seriously ask why you give it such a high note the slot buttons its blocking then no control the welcome bonus it does not give it shit service the games are struggling and misery to work seriously I made me pus on you other GURU for the choice of my casino I am extremely disappointed

thief casino
thief casino

Safety Index of PlayFrank Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PlayFrank Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.7/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about PlayFrank Casino and related casinos (3)

3All0Opened0Not solved0Solved3Rejected

Complaints directly about PlayFrank Casino

Case closed Our verdict

Player stopped responding

Disputed amount: €6,588

Player lost money despite self-exclusion.

The player from Finland had self-excluded but continued playing and lost a total of €6588. The casino had required proof of self-exclusion, which the player had provided, but they had not received any response from the casino since. We had asked for further details to fully understand the situation, and had advised the player on how to request a new self-exclusion. Despite extending the response time, the player had failed to respond to our messages and questions. As a result, we were unable to investigate further and had to reject the complaint.

Player stopped responding

Disputed amount: £180

Player’s withdrawal has been delayed.

The player from the United Kingdom requested a withdrawal. Unfortunately, the payment seemed to be delayed. We managed to contact the casino representative, and after some checks they confirmed that the withdrawal was finally processed and the money was paid to the player. We asked the player to confirm the status of their withdrawal request, but unfortunately they stopped responding therefore we were forced to reject the complaint.

Player stopped responding

Disputed amount: €23

Player’s criticizing false advertisement of bonus.

The player from United Kingdom has tried to redeem advertised bonus without being successful. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 10 Feb 2021