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OverviewBonusesUser reviews71Safety Index explainedDiscussion1Payment methods23
Party Casino Review
In this review, Party Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Party Casino has a High Safety Index of 8.9, which makes a recommendable option for most players in terms of fairness and safety. Continue reading our Party Casino review to find out more about this casino and determine if it's the right fit for you.
Is Party Casino fair and safe? Safety Index explained
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Party Casino, we thoroughly read and reviewed the Terms and Conditions of Party Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Based on our estimates or gathered data, Party Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we are aware, no relevant casino blacklists mention Party Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All in all, when combined with other factors that come into play in our review, Party Casino has landed a High Safety Index of 8.9. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, Party Casino is interconnected with 33 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Party Casino.
Terms and Conditions of Party Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Party Casino to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Party Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 14 complaints directly about this casino in our database, as well as 95 complaints about other casinos related to it. Because of these complaints, we've given this casino 8,470 black points in total, out of which 1,145 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Party Casino user feedback and reviews evaluated
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Judging by the 71 user reviews given to Party Casino, it has a Great User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company data
Party Casino is owned by Entain Operations Limited and has estimated revenues exceeding $100,000,000 per year. This makes it a very big online casino according to our classification.
Party Casino has licenses from licensing organizations in the following countries or regions: Malta (Malta Gaming Authority), Gibraltar (Gibraltar Licensing Authority), United Kingdom (United Kingdom Gambling Commission), Kahnawake (Kahnawake Gaming Commission).
Payment methods, win and withdrawal limits
Party Casino supports 23 payment options. This includes: Neteller, Skrill, PaySafeCard, Mastercard, VISA, Giropay, InstaDebit, EPS, PayPal, Trustly, Maestro, Transferencia bancaria local, Bank transfer, ApplePay, Skrill 1-Tap, Instant Bank Transfer, Aircash, Interac, Google Pay, PIX, LuxonPay, Interac e-Transfer, CashtoCode.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
Unlimited in EUR
No win limit
Unlimited in GBP
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at Party Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
German
French
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Party Casino, managing your account, withdrawals, or other matters. Party Casino has a good customer support, judging by the results of our testing.
Party Casino casino games and slots
Party Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 94 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, WMS, iSoftBet, NYX Gaming Group, Amatic, Nextgen Gaming, ELK Studios, Push Gaming, Eyecon, Bally, PariPlay, Habanero, Rabcat, 1X2 Gaming, Booming Games, Iron Dog Studio, Realistic Games, High 5 Games, Cryptologic, Electracade, Ash Gaming, edict, SG Interactive, bwin.party, Ainsworth, Inspired Gaming, PearFiction Studios, Ino Games, Fantasma Games, Origins (playtech), S Gaming, Indigo Magic, Wishbone, Slingshot Studios, Bulletproof Games, GONG Gaming Technologies, BF Games, G Games, NetGaming, All For One Studios (ALL41), Gamomat, GECO Gaming, Bet Digital, Bang Bang Games, Foxium, Triple Edge Studios, PGsoft (Pocket Games Soft), Hurricane Games, Asylum Labs, Atomic Slot Lab, Slingo, Slot Factory, Reel Kingdom, Synot Games, Neon Valley Studios, OctoPlay, Skywind Group, Stakelogic, Gamevy, Neko Games, Esa Gaming, Blue Guru Games, Lucksome, CR Games, Aurum Signature Studios, Design Works Gaming (DWG), Just For The Win, Gameiom, Storm Gaming, Rarestone gaming, Snowborn Games, Stormcraft Studios, Spinberry, Intouch Games, Red7, 4ThePlayer, Hacksaw Gaming, AreaVegas, Ruby Play.
Party Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Party Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.
Note: Our separate page features details on Party Casino bonuses for additional information about this casino's offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(23)
Payment methods (23)
Withdrawal limits
Not Limited for EUR
Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Language options
English website
All languages
(3)
All website languages
EnglishFrenchGerman
English customer support
All languages
(3)
All customer support languages
EnglishFrenchGerman
English live chat
All languages
(3)
All livechat languages
EnglishFrenchGerman
Game providers
Show all
(94)
Game providers (94)
Casino screenshots
Positives
Wide variety of live dealer games
Simple and clean website design
Various responsible gaming options available
Live chat support is available 24/7
Originally launched under the name Starluck in 1997, good reputation since
Negatives
The casino only accepts players from a few countries
Not all payment methods are available for all countries
Interesting facts
Huge gambling corporation after Party Gaming and Bwin merger in 2011
Browse all bonuses offered by Party Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(71)
User reviews of Party Casino
This is a place to share experience with Party Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
PartyCasino offers a mixed experience for players, with several positives and notable areas for improvement. Here's a breakdown of my experience:
Positives
Responsible Gambling Options: PartyCasino provides robust and user-friendly responsible gambling tools. These options are effective and align with their commitment to promoting a healthy gambling environment.
Identity Verification: The identity verification process is straightforward and quick. Submitting the required documents is simple, and approval typically happens without unnecessary delays.
Fast Withdrawals (Once Requirements Are Met): Once all necessary documents are approved, withdrawals are processed quickly, providing players with minimal delays in receiving their funds.
Game Library: The game list is well-organized, making it easy to navigate and find specific games or categories. Additionally, games open smoothly, with no technical issues interrupting gameplay.
Negatives
Withdrawal Method Restrictions: PartyCasino lacks flexibility in allowing players to choose their preferred withdrawal method. In my case, I faced a technical issue that prevented me from withdrawing to my Interac email. The platform required me to make another deposit via Interac to reactivate this method, which wasn’t possible due to my monthly gambling deposit limits. This forced me to find an alternative solution by transferring the funds to an old savings account that accepts wire transfers. The process was unnecessarily complicated and frustrating.
Customer Service and Risk Operations Disconnect: A major drawback is the poor coordination between the customer service team and the Risk Operations Team. Players are often required to repeat the same information to both teams, creating a stressful and redundant experience. While this might be a strategy to identify fraudulent behavior, it significantly detracts from the user experience. Improved communication between these teams is essential.
Ghost Domains and Language Issues: PartyCasino’s use of multiple ghost domains adds to the confusion. I’ve received emails from different domains, including Partypoker.com, and some were even in Russian. This inconsistent communication raises concerns about the platform’s professionalism and clarity.
Conclusion
Overall, PartyCasino delivers a solid online casino experience in some areas, with excellent responsible gambling tools, quick identity verification, and fast withdrawals once requirements are met. The game library is well-organized, and games run smoothly, enhancing the overall user experience.
However, the platform's inflexibility with withdrawal methods, poor internal communication between teams, and confusing email practices significantly undermine its strengths. Addressing these issues could elevate PartyCasino into a more user-friendly and reliable platform for players.
I tested the casino for the first time. I would like there to be more up-to-date slots there, the whole thing makes a somewhat old-fashioned, boring impression, you feel like you're at Merkur or Novoline. Getting free spins there is more than difficult also caused me to get out at 55 euros, which I have never done at any casino before. It would definitely be desirable to have more up-to-date slots, not just sun slots, which the casino is very much characterized by. In addition to the 100%, there were also 50 free spins for Legacy which didn't even bring in 2 euros. Actually, it doesn't matter where you play, whether it's Party Slots, Leo Vegas, Löwenplay, Merkur, Novoline, it's always the same providers and slots, and Party Slots doesn't stand out a bit from all the other casinos that you would say, "I play here." I'm glad it's different than the other casinos.
Habe das erste mal das Casino getestet.Ich würde mir wünschen das dort mehr aktuellere Slots sind,das ganze macht einen etwas altbackenden,langweiligen Eindruck,man kommt sich vor wie bei Merkur oder Novoline.An Freispiele dort zu kommen ist mehr als schwer,das hat mich auch dazu veranlasst bei 55 Euro auszusteigen was ich bei keinem Casino bisher gemacht habe.Wünschenswert wären hier eindeutig auch einmal mehr aktuellere Slots nicht nur Sonnenslots von dem das Casino ganz stark geprägt ist.Zu den 100% gab es auch 50 Freispiele für Legacy die noch nicht einmal 2 Euro einbrachten. Eigentlich ist es egal wo man spielt ob Partyslots,Leo Vegas,Löwenplay,Merkur,Novoline,es sind immer die gleichen Anbieter und Slots,und Partyslots hebt sich nicht ein bisschen von all den anderen Casino ab,das man sagen würde ,hier spiele ich gerne das ist anders al bei den anderen Casinos.
The customer service is friendly and helpful, you can also pay with PayPal. .As I said, the only thing I really liked was the super friendly and nice customer service. Perfect for sun worshipers and Novoline fans.
Der Kundendienst ist freundlich und hilfsbereit,man kann dort auch mit Paypal zahlen. .Wie gesagt,gefallen hat mir eigentlich nur der super freundliche und nette Kundendienst.Für Sonnenanbeter und Novolinefreunde perfekt.
The payout time at the bank is up to 5 days, at Paypal it can be 8 hours at the casino. That's a very long time for a Paypal payout. I applied for the money on Wednesday, and since it still wasn't there on Thursday, I asked on Friday, and it said 2 days, and they were annoyed. (We discussed all of this yesterday, according to customer service.)
Die Auszahlungszeit beträgt bei der Bank bis zu 5 Tage,bei Paypal heisst es im Casino kann es 8 Stunden. ,das ist für eine Auszahlung bei Paypal schon sehr lange..Habe das Geld am Mittwoch beantragt,da es am Donnerstag immer noch nicht da war habe ich am Freitag nachgefragt,da hiess es 2 Tage,und man wurde ungehalten. ( Das habe wir doch gestern alles diskutiert so der Kundendienst.)
The only good thing about this casino is that withdraw process is pretty fast.
There are so many bad things about this casino, customer service is horrible they are disconnected from actually solving any problems you have but instead just tell you to read the terms and conditions which they think makes them right about everything. There are times when you are wagering to get bonus free spins and their system glitches and you don't get the bonus even when you show them proof with screen shots they won't give you your free spins you earned. I contacted them twice about this but they don't do anything other then tell you to read the terms and condition which still does not solve your issue. they can take your money very easily but when you are owed anything, they won't even make a attempt to make it right. There are far better casinos with bonuses and you can save yourself the frustration of wasting your time with their chat and emails.
I have submitted a complaint to resolver and if they require any details please provide them. The following complaint has been sent:
I am writing to complain about an issue regarding Partycasino. I have already raised the issue with this organisation and it has not been resolved.
I joined party casino on 21/08/2023 and deposited £500. I requested a withdrawal of £2700 but my account was temporarily disabled. Party casino requested documents from myself which I sent. These were a official government tax credits letter, a selfie of me holding my drivers licence and ma bank card used for depositing. After over a week my account was unlocked and I spoke to an advisor online and was told my withdrawal would now be processed as i was verified. I made two more small deposits from which I won £65. After these deposits were processed I was blocked again. I was told I would need to speak to somebody on the phone as a final step to get my account unlocked once again. I did this and the gentleman on the phone asked me questions all of which i answered. In an email i had mentioned i suffer from depression and anxiety. This is due to the passing of a close friend recently. The gentleman started asking if i am on medication etc. I told him i was not as it was due to a recent death. He was being very patronizing over the phone. I was told by this gentleman that Asim Iqbal who lives at the same address also used to have an account. I told him this is my husband and he had many accounts with online casinos so he most likely would have had one within the party casino label. I was told he did have an account within the brand label and he self excluded a month ago. I am aware of this as i urged him to do it as he was out of control. I was told it was a strange 'coincidence' that I opened an account around a month after he closed his. I was also told that my husband used to play one game that I also played, which is a very popular' slot. I was told this was a strange 'coincidance' too. All my friends play that slot game. I was talked to in a patronizing way as though I was a lier. I provided my ID and all documents requested and even sent a selfie of me holding my ID. I do not understand how a casino can make assumptions without facts. After the conversation I was told I would get an email when the issue was resolved. After contacting them repeatedly for around 3 weeks I received an email showing my withdrawal receipt. This was for the total amount of my deposits which were £565. I contacted party casino again and got an email telling me that my winnings totalling £2265 had been seized due to me having another account within the same label and this goes against their terms and conditions. The only other online gambling account I have is with Mr Q and this is not within the same label. If party casino can give any proof of me having another account within their label I will happily allow them to seize my winnings because i do not have one. I am 100% sure of this. My husband may have had an account within the label in the past but I have not. I am willing to do whatever asked to prove I do not have an account with any casinos within their label. I feel party casino is using an excuse to not have to pay me.
As I am sure you understand, my overall experience has been extremely frustrating, and I am after a reasonable and fair response from Partycasino.
Party casino has always been good to be always withdrew winnings and it only casino where I have actually gained from it I've deposited considerable amount way way less then what I've actually withdrawn I think it was something $10+$14usa deposit cost me $16&24 NZD they was only deposits and I took over 10g NZD BUT since maybe only put in 1000 back in thisr so recently received a notice when loading casino that they no longer be available In my country at end of August really sucks does any one know why
I really like it, I hope that I have finally found a casino in the city, I will stay. Everything is very fast, the winnings are fine, I have no complaints. Now I just have to wait for the payment to see if it will be... I recommend it
Meni je zelo všeč,upam da sem končno našel kazino v katetem ostanem. Vse je zelo hitro,dobitki so v redu,nimam pritožb. Sedaj samo še počakam izplačilo da vidim če bo.. priporočam
Safety Index explained
Safety Index of Party Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Party Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
9.8
Sportingbet Casino GR has a Safety Index of 9.8, which makes it one of the safest casinos on the market. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
9.8
Sportingbet Casino GR has a Safety Index of 9.8, which makes it one of the safest casinos on the market. Explore this casino’s Safety Index
Submitted:
06 Oct 2020
Show more complaints (+18)
Discussion
Party Casino Discussion
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