When reviewing and assessing mr.play Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. mr.play Casino scored a High Safety Index of 8.3, which is why it could be considered a favorable option for most players in terms of fairness and safety. Continue reading our mr.play Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index – mr.play Casino fairness and safety
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of mr.play Casino, we thoroughly read and reviewed the Terms and Conditions of mr.play Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Based upon our estimates and collected information, we consider mr.play Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
Based on our findings, no important casino blacklists feature mr.play Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, mr.play Casino has scored a Safety Index of 8.3, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Note: mr.play Casino is linked to 7 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of mr.play Casino.
Terms and Conditions of mr.play Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of mr.play Casino to be unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding mr.play Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 38 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of mr.play Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 10 player reviews of mr.play Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company information
mr.play Casino is owned by Marketplay Ltd., and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.
mr.play Casino was licensed by regulatory authorities in these specific countries or geographic areas: Malta (Malta Gaming Authority), United Kingdom (United Kingdom Gambling Commission).
Payment options, withdrawal limits and win limits
mr.play Casino supports 36 deposit methods. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , EntroPay, VISA, Mastercard, Giropay, Sofort Banking, InstaDebit, EuTeller, EPS, PayPal, WebMoney, Trustly, Maestro, Boleto Bancario, Zimpler, Bitcoin (BTC), AstroPay, Wire-transfer, Bank transfer, Easy EFT, Skrill 1-Tap, Jeton, Fast Bank Transfer, Interac e-Transfer, Banco de Chile, MuchBetter, Rapid Transfer, CashtoCode, Klarna, Pay4Fun, Directa24, Pay N Play, PIX.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 7,000 per month
No win limit
USD 7,000 per month
Unlimited in GBP
SEK 70,000 per month
NOK 70,000 per month
CAD 7,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The options available at mr.play Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
German
Finnish
Danish
French
Arabic
Norwegian
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at mr.play Casino, your account, withdrawals, or anything else. According to our tests and collected information, mr.play Casino has a good customer support.
Casino games and slots available at mr.play Casino
Players can enjoy these types of casino games at mr.play Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 59 game providers are available. This includes NetEnt, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Scientific Games (SG Digital), Playson, Amaya, iSoftBet, Amatic, Nextgen Gaming, Ezugi, Eyecon, Bally, Wazdan, Lightning Box, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Realistic Games, High 5 Games, Greentube, Ainsworth, Gaming1, Inspired Gaming, FBM, Playzido, Wizard games, Indigo Magic, Authentic Gaming, Skillzzgaming, Betixon, Spribe, Gamomat, Darwin gaming, Golden Race, Bet Digital, Bally Wulff, SlotMill, Aspire Global, Salsa Technology, Oryx Gaming, Atomic Slot Lab, Leap Gaming, Slingo, Synot Games, Stakelogic, Skywind Group, Games Global, Gaming Realms, Spinberry, Hacksaw Gaming, Ruby Play.
mr.play Casino bonuses and promo codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Our database presently holds 5 bonuses from mr.play Casino, which are listed in the 'Bonuses' section of this review.
Note: Take a look at our designated mr.play Casino bonuses page for more details about this casino's bonus offers.
Browse all bonuses offered by mr.play Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(10)
User reviews of mr.play Casino
This is a place to share experience with mr.play Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Terrible casino.. the games are all good lots of selection and stuff . But when it's time to cash out .. good luck I have 7000 waiting I went thru all there ridiculous steps for nothing I got frustrated running all over trying to put everything together I started playing the 7000 like a degen but hit even bigger now I got alot more in top in the max cash out after seeing the trust pilot reviews on this casino im not even gunna bother. They don't pay big wins
Good selection of games
Support was helpful until I got all the documents then they ran outta excuses
Depos fast
They don't pay
It's shady site
Slow and glitchy
Support sucks after they are done making up shit to stall u
They shut down account for no reason
Verification is long a drawn out
Games shut down if it's paying to much even tho they themselves wont pay
Shitty bonuses
mr.play Casino
Dear stevetemple8888,
Thank you for your feedback.
We are sorry to hear that your experience with us was not satisfactory. We strive to provide the best possible service to our customers, and it sounds like we did not in this instance. We appreciate your feedback and we take the opportunity to improve and provide the best experience. We understand the issue was settled and we look forward to continue our relationship.
I've been playing at this casino for a long time, I'm a platinum VIP and couldn't really complain, everything's great. The personal VIP support agent hasn't been there for a few weeks, and nothing has really worked since then. Got 20 free spins for free, I was able to play 8 of them, then an error message came up, I reported it in the chat, they wanted to pass it on to the technical department and now I've been waiting for a reply for 8 weeks. Even after several inquiries in the live chat, I only get the message that the department is still working on it. I feel a bit cheated and meanwhile I'm also a bit angry about the meanwhile super bad support staff!
Spiele schon sehr lange in diesem Casino, bin platin VIP und konnte mich eigentlich nicht beschweren, alles top. Seit einigen Wochen ist der persönliche VIP Support agent aber nicht mehr da, seitdem funktioniert wirklich garnichts mehr. Hab 20 freispiele geschenkt bekommen, davon konnte ich 8 spielen, dann kam eine Error Meldung, habe das im Chat gemeldet, dieser wollte das an die technische Abteilung weitergeben und nun warte ich schon seit 8 Wochen auf eine Rückantwort. Auch nach mehreren Nachfragen im live Chat bekomme ich nur gesagt, die Abteilung bearbeitet das noch. Fühle mich etwas veräppelt und bin mittlerweile auch etwas erbost über die mittlerweile mega schlechten Support Mitarbeiter!
The site is slow and takes time to load, it feels like it will fall apart in one moment, but other then this, generally it is ok, but really nothing special..
Worst casino, which should definitely not be recommended here. The bonus is forced upon you and you cannot delete it. The profits are also zero. Dear Casino Guru Team, do you still test at all or do you let the positive test results pay you well??? Impossible your rating and recommendation.
Schlechteste Casino, welches hier definitiv nicht empfohlen werden sollte. Man bekommt den Bonus aufgezwungen und kann ihn nicht löschen. Die Gewinne sind auch gleich Null. Liebes Casino Guru Team, testet ihr überhaupt noch oder lasst ihr euch die positiven Test Ergebnisse gut bezahlen??? Unmöglich eure Bewertung und Empfehlung.
the loading time is terrible. the design is so crowded and full of elements.
good thing they have a a few slots i enjoyed playing.
withdrawal limit is annoying
long loading time
withdrawal limit
Safety Index explained
Safety Index of mr.play Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of mr.play Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.3/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.1
Plaza Royal Casino has a Safety Index of 8.1, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.1
Plaza Royal Casino has a Safety Index of 8.1, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Submitted:
12 May 2021
Complaints about related Vegasland Casino
(Same management)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.1
Regent Play Casino has a Safety Index of 8.1, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.1
Regent Play Casino has a Safety Index of 8.1, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.1
Regent Play Casino has a Safety Index of 8.1, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.1
Regent Play Casino has a Safety Index of 8.1, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Submitted:
06 May 2020
Complaints about related ZetBet Casino
(Same management)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
Discuss anything related to mr.play Casino with other players, share your opinion, or get answers to your questions.
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Payment methods
mr.play Casino payment methods
Browse an overview of payment methods supported by mr.play Casino, along with related limits and fees associated with transactions to or from your casino account.
