Metal Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Metal Casino has an Above average Safety Index that sits at 7.6, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Continue reading our Metal Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index of Metal Casino – Is it fair and safe?
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Metal Casino, we thoroughly read and reviewed the Terms and Conditions of Metal Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.
Based on our estimates or gathered data, Metal Casino is a medium-sized online casino. Considering its size, this casino has a low sum of disputed winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
Based on our findings, no important casino blacklists feature Metal Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All in all, when combined with other factors that come into play in our review, Metal Casino has landed an Above average Safety Index of 7.6. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.
Note: Metal Casino is linked to 10 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Metal Casino. They had a positive effect.
Terms and Conditions of Metal Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Metal Casino to be somewhat unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Metal Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 2 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 492 black points in total, out of which 66 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Metal Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 14 player reviews of Metal Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company information
Metal Casino is owned by Skill On Net Ltd, and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.
Metal Casino is licensed by Malta Gaming Authority in Malta.
Payment options, withdrawal limits and win limits
Metal Casino supports 52 deposit methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, SOFORT Überweisung, Giropay, Trustly, EuTeller, PayPal, Multibanco, Nordea, Boleto Bancario, Zimpler, AstroPay, Western Union, SIRU, Santander, Banco BICE, Caixa, Banco do Brasil, Interbank, ApplePay, Itaú, Banco de Chile, Banco security, Pago Efectivo, Banco de Crédito BCP , Banco Estado, PIX, Entercash, JCB, Banco BCI, Caja Cusco, Caja Huancayo, Pay4Fun, Interac, MuchBetter, WebPay, S-Pankki, Danske Bank, Cashlib, Jeton, Banco Falabella, Aktia, Handelsbanken, Alandsbanken, Säästöpankki, POP Pankki, OmaSP, OP Bank.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 10,000 per month
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The options available at Metal Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Portuguese
German
Finnish
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Metal Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Metal Casino as average.
Slots and casino games at Metal Casino
Players can enjoy these types of casino games at Metal Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 85 game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, iSoftBet, Nextgen Gaming, ELK Studios, Ezugi, Push Gaming, Eyecon, BGaming, Bally, Barcrest, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Williams Interactive, Realistic Games, Relax Gaming, edict, Greentube, SG Interactive, Bullshark Games, Inspired Gaming, FBM, Fantasma Games, Playzido, Authentic Gaming, Win Fast, Backseat Gaming, Spadegaming, BF Games, Spribe, ALL41 STUDIOS, Gamomat, GVG (Green Valley Games), Bragg Gaming, Foxium, Amusnet (EGT), Givme Games, PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Gluck Games, Oryx Gaming, Gaming Corps, Switch Studios, Slingo, Synot Games, Max Win Gaming, Extreme Live Gaming, SlotMatrix, Stakelogic, Pulse 8 Studios, Peter & Sons, Kalamba Games, Golden Hero, Apparat Gaming, STHLMGAMING, Games Global, Just For The Win, Light & Wonder, Reel Time Gaming, Cayetano, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming.
Metal Casino bonuses and promo codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from Metal Casino based on the data from our database.
Note: Take a look at our designated Metal Casino bonuses page for more details about this casino's bonus offers.
Browse all bonuses offered by Metal Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(14)
User reviews of Metal Casino
This is a place to share experience with Metal Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
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Rated by 14 users
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ortjos_sr44
Unregistered user
• 1 year ago
The best thing about this casino is that withdrawals are processed promptly and usually reach the bank within 2-3 days. The worst thing, but which is common to all casinos, is that in games called 'chance', the correct answers are inversely proportional to the amount wagered. That is to say, at low bets, numerous hits and at high bets, minimum hits.
Lo mejor de este casino es que los retiros se procesan pronto y en 2 o 3 días suelen llegar al banco. Lo peor pero que es común a todos los casinos es que en los juegos que llaman de 'azar' los aciertos son inversamente proporcionales al montante apostado. Es decir, a apuestas bajas aciertos numerosos y a apuestas altas mínimos aciertos.
fast withdrawals
Retiros rápidos
Games of chance are not such. Always conditioned by the amount of the bet.
Los juegos de azar no son tales. Siempre condicionados por el montante de la apuesta.
Bad casino!!! Fake bonus, they say that it gives 100% more free spins, but you only receive 100% of the deposit amount. I tried to play the free spins until they expired and I couldn't. Contacting support is stressful because there is no one to talk to you. The e-mails when they answer are always the same thing, the same recorded message, it does not help the customer at all. I lost the rounds and got no help and no response from the casino.
Casino ruim!!! Bônus falso, eles falam que da 100% mas giros grátis, porém só recebe 100% o valor do depósito. Tentei jogar os giros grátis até expirar e não consegui. Entrar em contato com o suporte é estressante pq não tem ninguém pra falar com vc. O e-mails quando respondem é sempre a mesma coisa, mesma mensagem gravada, não ajuda o cliente em nada. Perdi as rodadas e não obtive ajuda e nem resposta do casino.
The positive that the deposit amount is low
O positivo que o valor do deposito é baixo
fake bonus
Bônus falso
No support in chat
Sem atendimento no chat
Email always the same message does not help at all.
I honestly didn’t know what I expected coming to a website called ‘Metal Casino’ but I admit, I like what I see. Great games, fun promotions, and exciting jackpot prizes.
Safety Index explained
Safety Index of Metal Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Metal Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.6/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
08 Feb 2022
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