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Michaela S.
Author
Michaela Skalla
Casino Analyst
Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
In this review of Metal Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Metal Casino has an Above average Safety Index that sits at 7.3, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Continue reading our Metal Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index of Metal Casino – Is it fair and safe?
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Metal Casino, we thoroughly read and reviewed the Terms and Conditions of Metal Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.
Based on our estimates or gathered data, Metal Casino is a medium-sized online casino. It has an average amount of restrained payouts in complaints from players, when we take its size into account. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
Based on our findings, no important casino blacklists feature Metal Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All in all, when combined with other factors that come into play in our review, Metal Casino has landed an Above average Safety Index of 7.3. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.
Terms and Conditions of Metal Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Metal Casino to be somewhat unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Metal Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 396 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Metal Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 3 players, Metal Casino does not have a User satisfaction score yet. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company information
Metal Casino has estimated annual revenues higher than $1,000,000. This makes it a small to medium-sized online casino on our scale.
Metal Casino is licensed by Malta Gaming Authority in Malta.
Payment options, withdrawal limits and win limits
Metal Casino supports 20 deposit methods. This includes: Skrill, PaysafeCard, Mastercard, VISA, Trustly Pay, Nordea, AstroPay, S-Pankki, Aktia Bank, Danske Bank, Jetonbank, Unified Payments Interface (UPI), OP Bank, OmaSP, Alandsbanken, Revolut, POP Pankki, Säästöpankki, Interac, MuchBetter.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 10,000 per month
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The options available at Metal Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Portuguese
German
Finnish
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Metal Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Metal Casino as average.
Slots and casino games at Metal Casino
Players can enjoy these types of casino games at Metal Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 84 game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, NYX Gaming Group, Nextgen Gaming, ELK Studios, Evoplay, Push Gaming, Eyecon, BGaming, Bally's Corporation, Barcrest, Wazdan, Habanero, Lightning Box, Spinomenal, 1X2 Gaming, Booming Games, Iron Dog Studio, Williams Interactive, Realistic Games, Relax Gaming, edict, Greentube, Bullshark Games, Inspired Gaming, FBM Digital Systems., Smartsoft Gaming, Fantasma Games, Authentic Gaming, Win Fast, RFranco Games, Trusty Gaming, Backseat Gaming, Ace Roll, Spribe, Gamomat, All For One Studios (ALL41), Galaxsys, GVG (Green Valley Games), NowNow Gaming, Bragg Gaming, RAW iGaming, Foxium, Amusnet, Givme Games, PG Soft (Pocket Games Soft), Reel Play, Gameburger Studios, Gaming Corps, Switch Studios, Slingo, Max Win Gaming, Crucible Gaming, Stakelogic, Pulse 8 Studios, Peter & Sons, Zitro, Kalamba Games, Golden Hero, CT Interactive, Apparat Gaming, Spark Gaming, STHLMGAMING, Games Global, Just For The Win, Light & Wonder, Reel Time Gaming, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming.
Metal Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
At present, there is 1 bonus from Metal Casino in our database:
100% up to €100 and 50 extra spins
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Operator
Skill On Net Limited
Platform
SkillOnNet
Established
2017
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Metal Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Casino Bonuses
Metal Casino bonuses
Browse all bonuses offered by Metal Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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Payment methods
Metal Casino payment methods
Currencies
USD,
CAD,
EUR,
NOK,
RUB,
ZAR
User reviews
User reviews of Metal Casino
This is a place to share experience with Metal Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 3 users
Very positivePositiveNeutralNegativeVery negative
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Write a review
Casino Guru
We want players to understand gambling.
ortjos_sr44
Unregistered user
• 3 years ago
The best thing about this casino is that withdrawals are processed promptly and usually reach the bank within 2-3 days. The worst thing, but which is common to all casinos, is that in games called 'chance', the correct answers are inversely proportional to the amount wagered. That is to say, at low bets, numerous hits and at high bets, minimum hits.
Lo mejor de este casino es que los retiros se procesan pronto y en 2 o 3 días suelen llegar al banco. Lo peor pero que es común a todos los casinos es que en los juegos que llaman de 'azar' los aciertos son inversamente proporcionales al montante apostado. Es decir, a apuestas bajas aciertos numerosos y a apuestas altas mínimos aciertos.
fast withdrawals
Retiros rápidos
Games of chance are not such. Always conditioned by the amount of the bet.
Los juegos de azar no son tales. Siempre condicionados por el montante de la apuesta.
Bad casino!!! Fake bonus, they say that it gives 100% more free spins, but you only receive 100% of the deposit amount. I tried to play the free spins until they expired and I couldn't. Contacting support is stressful because there is no one to talk to you. The e-mails when they answer are always the same thing, the same recorded message, it does not help the customer at all. I lost the rounds and got no help and no response from the casino.
Casino ruim!!! Bônus falso, eles falam que da 100% mas giros grátis, porém só recebe 100% o valor do depósito. Tentei jogar os giros grátis até expirar e não consegui. Entrar em contato com o suporte é estressante pq não tem ninguém pra falar com vc. O e-mails quando respondem é sempre a mesma coisa, mesma mensagem gravada, não ajuda o cliente em nada. Perdi as rodadas e não obtive ajuda e nem resposta do casino.
The positive that the deposit amount is low
O positivo que o valor do deposito é baixo
fake bonus
Bônus falso
No support in chat
Sem atendimento no chat
Email always the same message does not help at all.
I honestly didn’t know what I expected coming to a website called ‘Metal Casino’ but I admit, I like what I see. Great games, fun promotions, and exciting jackpot prizes.
Discussion
Metal Casino discussion
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