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HomeOnline casinosLucky Casino review
Lucky Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Visit Casino
Payment methods
Show all (15)
  • Neteller
  • Payz (ecoPayz)
  • Trustly Pay
  • Nordea
  • OP-Pohjola
  • S-Pankki
  • Danske Bank
  • Säästöpankki
Withdrawal limits
 per month
€100,000
Glitnor Marketing Ltd.
Glitnor Services Limited
2015
> $20,000,000
OverviewBonusesUser reviews23Safety Index explainedDiscussion1Payment methods15

Lucky Casino Review

In this review of Lucky Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Lucky Casino has a Very high Safety Index of 9.1, establishing it as one of the more secure and fair online casinos on the web, based on our criteria. Continue reading our Lucky Casino review to find out more about this casino and determine if it's the right fit for you.

Is Lucky Casino fair and safe? Safety Index explained

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Lucky Casino, we thoroughly read and reviewed the Terms and Conditions of Lucky Casino. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.

Lucky Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

As far as we know, no relevant casino blacklists include Lucky Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All in all, when combined with other factors that come into play in our review, Lucky Casino has landed a Very high Safety Index of 9.1. This makes it a great option for most players who are looking for an online casino that creates a fair environment for their customers.

Note: As far as we are concerned, Lucky Casino is related to 6 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Lucky Casino.

Lucky Casino Terms and Conditions

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Lucky Casino to be mostly fair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about Lucky Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 2 complaints directly about this casino in our database, as well as 1 complaints about other casinos related to it. Because of these complaints, we've given this casino 812 black points in total, out of which 60 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Lucky Casino user feedback and reviews

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Judging by the 23 user reviews given to Lucky Casino, it has a Good User feedback score. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Lucky Casino company data and licenses

Lucky Casino is owned by Glitnor Marketing Ltd. and has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.

Lucky Casino holds licenses issued by licensing authorities in these countries or regions: Sweden (Spelinspektionen), Malta (Malta Gaming Authority).

Win and withdrawal limits, payment options

Lucky Casino accepts deposits via 16 payment methods. This includes: Neteller, Payz (ecoPayz) , Trustly Pay, Nordea, OP-Pohjola, cleo, Swish, OmaSP, Aktia, Handelsbanken, Alandsbanken, S-Pankki, Danske Bank, Säästöpankki, POP Pankki, SticPay.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
EUR 100,000 per month No win limit
SEK 50,000 per day
SEK 250,000 per week
SEK 750,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at Lucky Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Finnish Yes Yes Yes24/7
Swedish Yes Yes Yes24/7

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Lucky Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Lucky Casino to be good.

Lucky Casino casino games and slots

Lucky Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Games from 34 casino game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, ELK Studios, Push Gaming, Wazdan, Leander Games, Booming Games, Relax Gaming, Inspired Gaming, Gaming Corps, Fantasma Games, Swintt, Stakelogic, AvatarUX, G Games, Spribe, Kalamba Games, Games Global, On Air Entertainment, Light & Wonder, Bragg Gaming, RAW iGaming, Buck Stakes Entertainment, SlotMill, Hacksaw Gaming, Print Studios.

Bonuses and codes offered by Lucky Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

As of right now, our database holds 1 bonus from Lucky Casino:

  • 200% up to €100

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (15)
  • Neteller
  • Payz (ecoPayz)
  • Trustly Pay
  • Nordea
  • OP-Pohjola
  • S-Pankki
  • Danske Bank
  • Säästöpankki
Withdrawal limits
 per month
€100,000

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
No scratch cards
eSports betting
Crash games

Language options

English website
All languages (4)
English customer support
All languages (4)
English live chat
All languages (4)

Game providers

Show all (34)
  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Big Time Gaming
  • ELK Studios
  • Yggdrasil Gaming
  • Quickspin
  • Push Gaming

Casino screenshots

lucky_casino_homepage_desktop
lucky_casino_game_gallery_desktop
lucky_casino_promotions_desktop
lucky_casino_homepage_mobile
lucky_casino_game_gallery_mobile
lucky_casino_promotions_mobile

Positives

  • Good selection of games
  • Popular progressive jackpot slots
  • High withdrawal limit
  • Live dealer games are available

Negatives

  • Customer support via phone is not available
Casino Bonuses

Lucky Casino bonuses

Browse all bonuses offered by Lucky Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (23)

User reviews of Lucky Casino

This is a place to share experience with Lucky Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 23 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 8 months ago
Luckycasino is a fantastic casino...I Lucky...everything about it is to like...you name it...customer service, bonuses, game selection, web design, functionality, fast payouts....etc...etc...
0
  • fantastic casino
• 2 years ago
This must be worst casino there is. They dont answer any questions or concerns. They handle complaints based on their own opinion, not any correct details. They dont comply with mga rules. They couldnt care less about responsibility and protecting vulnerable people, such as addicts.
  • Failed responsibility
  • Extremely bad support and complaint handling
  • You cant get any answer for your concerns
  • They dont care about harm that gambling causes, they allow addicts to use the site
• 2 years ago
I have no idea why Guru is posting this Lucky casino as closed. In my opinion this casino is rigged not to win anything good, lots of very low game payouts with 15 deposits and no return. Not a fan so far, but as a player from Ontario, their site was accepted by IGaming that has a lot of curupt casinos. I will try again, if I receive anything good, I will change my review.
  • An okay selection of games
  • Easy deposit
  • Too many losing games
  • Impossible to win anything good
  • No withdraw
  • The return to player isn't there
  • Deposit after deposits of poor game plays
• 3 years ago
This is a very shameless casino. I deposit $2300. I lost. Only $1300 left. I provided my ID 3 times. Including my selfies. He was still asking for a photo of my ID. Obviously, he didn't want me to withdraw the money. This is a shameless site. I don't know why there is such a high score. Maybe this scam site gave casino.guru enough money.
Safety Index explained

Safety Index of Lucky Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lucky Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.1/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Playing restricted games while wagering bonuses may forfeit bonus balances
    T&C copied from the casino's website (in English):
    Read more
  • Winnings may be forfeited if card counting strategies are detected
    T&C copied from the casino's website (in English):
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more

Complaints about Lucky Casino and related casinos

(13)
13All0Opened3Unresolved1Resolved9Rejected

Complaints directly about Lucky Casino

Complaints about related Gambola Casino (3)

Show more complaints (+3)
Discussion

Lucky Casino Discussion

Discuss anything related to Lucky Casino with other players, share your opinion, or get answers to your questions.

Casino Guru
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Payment methods

Lucky Casino payment methods

NetellerPayz (ecoPayz) Trustly PayNordeaOP-PohjolaS-PankkiDanske BankSäästöpankkicleoAlandsbankenPOP PankkiOmaSPAktiaHandelsbankenSticPay
Not available in your country
  • Swish
  • Currencies

    EUR, CLP, SEK
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