Cloudbet Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Cloudbet Casino has a Very high Safety Index of 9.2, establishing it as one of the more secure and fair online casinos on the web, based on our criteria. Read our Cloudbet Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index of Cloudbet Casino – Is it fair and safe?
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Cloudbet Casino, we meticulously evaluated and analyzed the Terms and Conditions of Cloudbet Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
According to our approximate calculation or collected information, Cloudbet Casino is an average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we know, no relevant casino blacklists include Cloudbet Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All in all, when combined with other factors that come into play in our review, Cloudbet Casino has landed a Very high Safety Index of 9.2. This makes it a great option for most players who are looking for an online casino that creates a fair environment for their customers.
Cloudbet Casino Terms and Conditions
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Cloudbet Casino during our review.
Player complaints about Cloudbet Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found no relevant complaints about this casino.
Cloudbet Casino user feedback and reviews
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
The user satisfaction feedback of Cloudbet Casino shared by 22 users has resulted in a Mixed User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Cloudbet Casino company data and licenses
Cloudbet Casino is owned by Halcyon Super Holdings B.V. and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.
Cloudbet Casino has a gambling license issued by Curaçao Gaming Control Board in Curaçao.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited in EUR
No win limit
Unlimited in USD
Unlimited in JPY
Unlimited in BTC
Unlimited in DOGE
Unlimited in LTC
Unlimited in ETH
Unlimited in BCH
Unlimited in DASH
Unlimited in ZEC
Unlimited in XRP
Unlimited in EOS
Unlimited in USDT
Unlimited in TRX
Unlimited in XLM
Unlimited in LINK
Unlimited in BNB
Unlimited in SOL
Unlimited in ADA
Unlimited in ALGO
Unlimited in USDC
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at Cloudbet Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
Russian
Japanese
German
Swedish
Italian
Korean
French
Hungarian
Turkish
Polish
Thai
Vietnamese
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Cloudbet Casino, account management, withdrawal process, etc. We would say Cloudbet Casino has a fast and professional customer support based on the responses we have received during our testing.
Slots and casino games at Cloudbet Casino
Cloudbet Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 111 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, ELK Studios, Ezugi, Push Gaming, Wazdan, PariPlay, Lightning Box, Red Rake Gaming, Spinomenal, Rabcat, 1X2 Network, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, Genesis Gaming, Ash Gaming, Relax Gaming, Ainsworth, PearFiction Studios, Adoptit Publishing, Fantasma Games, Old Skool Studios, Half Pixel Studios, Bluberi Gaming, Platipus, Indigo Magic, Authentic Gaming, Nailed it! Games, NetGaming, All For One Studios (ALL41), OneTouch, Northern Lights Gaming, On Air Entertainment, Bragg Gaming, Four Leaf Gaming, Triple Edge Studios, Infinity Dragon Studios, Jade Rabbit Studio, PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, Black Pudding Games, MGA, Neon Valley Studios, Max Win Gaming, King Show Games, Pulse 8 Studios, Peter & Sons, AvatarUX, Live88, Blue Guru Games, Hammertime, Aurum Signature Studios, Green Jade Games, Golden Rock Studios, Rarestone gaming, Stormcraft Studios, Circular Arrow, 4ThePlayer, AreaVegas, Ino Games, Oros Gaming, Swintt, Felt Gaming, Win Fast, Slingshot Studios, Alchemy Gaming, Skillzzgaming, GONG Gaming Technologies, Fortune Factory Studios, Spribe, Gamomat, Arcadem, Spearhead Studios, Foxium, Buck Stakes Entertainment, D-Tech, Vivo Gaming, Bombay Live, Crazy Tooth Studio, Oryx Gaming, Nucleus Gaming, Switch Studios, Livespins, Plank Gaming, Gamevy, SpinPlay Games, Gold Coin Studios, Golden Hero, Just For The Win, Storm Gaming, Silverback Gaming, Snowborn Games, Electric Elephant, Hacksaw Gaming, Print Studios.
Bonuses and codes offered by Cloudbet Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
As of right now, our database holds 1 bonus from Cloudbet Casino:
$2,500 bonus money
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
Browse all bonuses offered by Cloudbet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(22)
User reviews of Cloudbet Casino
This is a place to share experience with Cloudbet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Casino stole my funds and cashback – account closed unfairly
Cloudbet closed my account right after I contacted support because I could not access my monthly cashback.
They claimed my account could not be verified because my phone number was used on an old account. Their solution? They told me to open the old account and verify it — but said I would lose the cashback because it is "a gift."
After that, they closed my active account and kept all the funds remaining in it.
Important facts:
Cloudbet allowed me to deposit without verification
I never withdrew any money
I never won, which is why verification was never requested
Verification only became an issue when cashback and bonuses were involved
Instead of resolving verification, Cloudbet closed my account and confiscated funds
This behavior strongly suggests abuse of KYC rules to avoid paying players. I am requesting:
Return of my remaining balance
Restoration of my monthly cashback
Reopening of my account or proper verification
Until then, I warn other players to avoid Cloudbet.
I really don't know how this casino has such a high rating. I'm very disappointed with them. The customer support agents don't help me when I need them and don't care whether I have any issues or not.
De verdad no se como es posible que este casino tiene una valoracion tan alta, estoy muy desencantado con ellos. Los agentes del customer support no me ayudan cuando los necesito y no les importa si tengo asuntos o no.
I can't write almost anything positive about them.
No puedo escribir casi nada positivo sobre ellos
CS agents are terrible, the design is ugly
Los agentes del CS son terribles, el diseño es feo
Cloudbet definitely looks the part—slick interface, crypto integration, and plenty of noise around features. But once you're past the surface, it starts to feel a bit underwhelming.
The platform works, sure, but performance is inconsistent, and the overall experience just doesn’t match the polish you'd expect. Bonuses feel generic, and navigation can get frustrating, especially on mobile.
After a few sessions, I found myself trying out other platforms—some of them way less flashy but surprisingly more reliable and player-focused. Honestly, sometimes the quieter options end up being the better pick.
I like this casino. This is one of the few casinos where I have won on slots, which is very nice. A wide selection of cryptocurrencies is available, and when withdrawing, the commission amount for each cryptocurrency is also displayed, which is very convenient. Withdrawals are quick, but each one requires confirmation by email.
Мне нравится это казино. Это одно из немногих казино, где я выигрывал в слоты, что очень приятно. Доступен широкий выбор криптовалют, а при выводе отображается и сумма комиссии для каждой криптовалюты, что очень удобно. Вывод быстрый, но каждый требуется подтвердить по электронной почте.
just writing a quick review about my recent experience with cloudbet from like 1 hour ago.
Worst Customer support ever - do not play here, they will not help you in any way if you have any problems.
I accidently bet 10x my normal bet size (which they can see) and I kindly asked if they can cashout the bet because it was an honest mistake. Now Im waiting for 2 hours and no help, the bet of course lost, and im just getting ''we are waiting for an answer from our team'' messages for the first hour and since 1h Im getting no more answers at all.
Of course its a mistake by myself but a good support can help me this one time with such an issue. Im playing there every day and they cant help an everyday customer with such a small thing.
Hello, do not believe the positive reviews on this cloudbet casino, they have not paid me money for 10 days, and they do not say anything at all. I don't recommend playing here.
Здравствуйте, не верьте положительным отзывам на это казино cloudbet,мне они не выплачивают деньги уже 10 дней, и не говорят вообще ни чего. Не советую тут играть
all cons
все минусы
Safety Index explained
Safety Index of Cloudbet Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Cloudbet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.2/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Unfortunately, to comply with local regulations, we cannot display the review of this casino to you. However, you can choose from the best available online casinos below.