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HomeOnline CasinosCasumo Casino Review
Casumo Casino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Important (1)
Visit Casino
Payment methods
Show all (20)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • EuTeller
  • Trustly
Withdrawal limits
 per month
$50,000
Casumo Services Limited
2012
> $100,000,000
OverviewBonusesUser reviews182Safety Index explainedDiscussion20Payment methods20
Important: Win limit of $200,000 per day This casino has a win limit rule. You will not be able to win more than $200,000 per day.

Casumo Casino Review

Our independent casino review team has taken a detailed look at Casumo Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Casumo Casino has an Above average Safety Index that sits at 6.6, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Read our Casumo Casino review to discover more about this casino and decide whether it is a suitable option for you.

Fairness and safety of Casumo Casino

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Casumo Casino, we meticulously evaluated and analyzed the Terms and Conditions of Casumo Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.

Based upon our estimates and collected information, we consider Casumo Casino a very big online casino. Considering its size, this casino has a low sum of disputed winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

Based on our findings, no important casino blacklists feature Casumo Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All in all, when combined with other factors that come into play in our review, Casumo Casino has landed an Above average Safety Index of 6.6. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Note: As far as we are concerned, Casumo Casino is related to 2 different casinos. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Casumo Casino.

Terms and Conditions of Casumo Casino

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casumo Casino to be unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding Casumo Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 8 complaints directly about this casino in our database, as well as 12 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,758 black points in total, out of which 347 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Casumo Casino

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

The user satisfaction feedback of Casumo Casino shared by 182 users has resulted in a Good User feedback score. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Licenses and company information

Casumo Casino is owned by Casumo Services Limited, and we have estimated its yearly revenues to be greater than $100,000,000. This establishes it as a very large online casino within the bounds of our categorization.

Casumo Casino was licensed by regulatory authorities in these specific countries or geographic areas: United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority), Gibraltar (Gibraltar Licensing Authority), Ontario (iGaming Ontario), Sweden (Spelinspektionen).

Payment options, withdrawal limits and win limits

Casumo Casino supports 21 deposit methods. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Trustly, EuTeller, AstroPay, Bank transfer, Mobile Payment, Swish, J-Pay, CashtoCode, Interac, Vega wallet JP, JCB, iWallet, MuchBetter, MobilePay, Siirto.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
EUR 50,000 per month EUR 200,000 daily net win limit
USD 50,000 per month USD 200,000 daily net win limit
GBP 120,000 daily net win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at Casumo Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Japanese Yes Yes Yes24/7
Swedish Yes Yes Yes24/7
Norwegian Yes Yes Yes24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Casumo Casino, your account, withdrawals, or anything else. According to our tests and collected information, Casumo Casino has a good customer support.

Casumo Casino slots and casino games

Players can enjoy these types of casino games at Casumo Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 123 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Big Time Gaming, Scientific Games (SG Digital), Playson, iSoftBet, Nextgen Gaming, ELK Studios, Push Gaming, Eyecon, Bally, Barcrest, Lightning Box, Booming Games, 2By2 Gaming, Williams Interactive, Genesis Gaming, Ash Gaming, Relax Gaming, Inspired Gaming, Jelly, PearFiction Studios, Fantasma Games, Fuga Gaming, Old Skool Studios, Half Pixel Studios, Bluberi Gaming, Indigo Magic, Boomerang Studios, G Games, Nailed it! Games, Trigger Studios, All For One Studios (ALL41), Armadillo Studios, Northern Lights Gaming, Wild Streak Gaming, Four Leaf Gaming, Triple Edge Studios, Infinity Dragon Studios, Jade Rabbit Studio, PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, Slingo, Slot Factory, Neon Valley Studios, Max Win Gaming, Skywind Group, King Show Games, High Limit Studio, Pulse 8 Studios, Peter & Sons, AvatarUX, Blue Guru Games, Hammertime, Aurum Signature Studios, Games Global, Light & Wonder, Golden Rock Studios, Stormcraft Studios, Red7, 4ThePlayer, AreaVegas, Ino Games, AceRun, Oros Gaming, Eurocoin, Swintt, Win Fast, Felt Gaming, Wishbone, Slingshot Studios, Alchemy Gaming, Bulletproof Games, GONG Gaming Technologies, Reflex Gaming, Shuffle Master, Fortune Factory Studios, Gamomat, Wild Boars Studios, MobileFX, Spearhead Studios, Bang Bang Games, Bet Digital, Foxium, Buck Stakes Entertainment, SlotMill, Crazy Tooth Studio, Switch Studios, Leap Gaming, Blue Ring Studios, JVL, Synot Games, Stakelogic, SpinPlay Games, Neko Games, Gold Coin Studios, Lucksome, Kalamba Games, Golden Hero, Just For The Win, Storm Gaming, Reel Time Gaming, Games Lab, Silverback Gaming, Snowborn Games, Hacksaw Gaming, Print Studios, Ruby Play.

Bonuses and codes offered by Casumo Casino

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Our database presently holds 11 bonuses from Casumo Casino, which are listed in the 'Bonuses' section of this review.

Note: Take a look at our designated Casumo Casino bonuses page for more details about this casino's bonus offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (20)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • EuTeller
  • Trustly
Withdrawal limits
 per month
$50,000

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (4)
English customer support
All languages (4)
English live chat
All languages (4)

Game providers
Show all (123)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • Novomatic
  • Apricot (Microgaming)
  • ELK Studios
  • Big Time Gaming
Casino screenshots
casumo_casino_homepage_desktop
casumo_casino_game_gallery_desktop
casumo_casino_promotions_desktop
casumo_casino_homepage_mobile
casumo_casino_game_gallery_mobile
casumo_casino_promotions_mobile

Positives

  • Excellent reputation and many eGaming awards
  • Popular progressive jackpot slots
  • Excellent reputation since 2012
  • Very high withdrawal limits
  • Website developed especially for mobile
  • Fast withdrawal processing based on players experience
  • Fast and professional customer support
  • Extensive collection of live dealer games

Negatives

  • Not all game providers are available for all countries
  • Not all payment methods are available for all countries

Interesting facts

  • Big casino popular in Europe and Scandinavia
Author & Guarantor: Jannete Hills Last updated: 16 Jun 2025 Anything incorrect or missing? Let me know
Casino Bonuses

Casumo Casino bonuses

Browse all bonuses offered by Casumo Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (182)

User reviews of Casumo Casino

This is a place to share experience with Casumo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 182 users

Very positivePositiveNeutralNegativeVery negative

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• 2 months ago
I love almost everything, from the cool layout and ease of navigation to the selection of games, they are well chosen and the support is amazing! They also have great promotions and interesting rewards all around.
• 2 months ago
I have been playing by this casino for over a long time, and I liked their interface very much but at the same point I faced too many site loading problems and also chat support responds very late. So Overall my experience was average.
  • Good Interface.
  • Slow website.
  • Slow customer support.
• 3 months ago
I once encountered a technical glitch while playing one of my favorite slot games on this Casino. It was super frustrating, but the support team was quick to step in. I contacted them via live chat, and they responded almost immediately. They reassured me that the issue was being addressed, and within an hour, everything was back to normal. Not only did they fix the problem, but they also offered me a small bonus as compensation for the inconvenience. While technical issues do happen from time to time, I really appreciate how fast and effectively the support team resolves them.
  • Fast support response.
  • Technical errors are often.
• 5 months ago
Terrible. Closing everyone's account and leaving them with nothing. You deposit, you play everything and it gives you nothing, they give you free spins that disappear. And if you chat, nobody helps you. Shameful
  • Nothing
  • They give you free spins and bonuses after depositing a lot of money and not winning anything, and then they disappear.
  • And in your chat nobody helps you. A shame
• 6 months ago
This casino shines with its fantastic jackpot games and reliable transaction processes. Weekly promotions make it appealing for long-term play. On the downside, the support team isn’t always available, and live chat can take longer than expected during busy times. If jackpots are your thing, it’s a great pick, but customer service could be better
  • Great jackpots
  • weekly promos
  • fast transactions
  • Limited support hours
  • slow live chat
• 6 months ago
The progressive jackpot games on this platform are fantastic, providing a high level of excitement for players chasing big wins. I appreciated the quick deposit processing and frequent updates. However, the absence of robust responsible gaming tools and slightly unclear bonus terms were disappointing. It’s great for jackpot lovers but could use improvements in transparency
  • thrilling jackpots
  • regular updates
  • instant deposits
  • Few responsible gaming tools
  • unclear bonus terms
• 8 months ago
It's not a bad casino, but I really don't like the purple colour, which eats away at your eyes. But I've often seen this casino in the tops, so let's see if it's reality. I'll be back
  • Normal range of games
  • Simple deposit
  • Design
• 10 months ago
Good casino, variety of games and quick response from customer support and gives out loyalty rewards.
  • fast withdrawals
  • fast feedback from customer support
  • Good RTP
  • Gives loyalty bonuses
• 11 months ago
I like Casumo because of their promotion system. They provide me with a lot of bonuses with a low wager requirements (sometimes it's x1-x2), which is super cool.
• 1 year ago
Not enough free spins cant play quiz game glitch app is very slow!! Winning is impossible
• 1 year ago
I won a fair amount off one of my initial deposits I think it might have been the 1st deposit and a 100% bonus with a 35x playthrough..I played through and made over 1300 before going on a horrible losing streak while waiting for my account to be verified. About 2 hours after busting I receive an email..your account has been verified. You are free to withdraw. Ya okay then..made SEVERAL cash deposits after..every single one wins nothing. I look at their RTP..their about 2% lower than the pragmatic and hacksaw standard RTP..if you go over to Gamdom..you dont see this issue..this casino has naturally lower RTP if you look across the board at every slot the ones that are supposed to be 96% RTP are showing as 94 or worse..this makes a big difference in the long run. Very little player bonuses or loyalty programs but the RTP stops me say no more I'll just play those exact same games at a casino that offers the full RTP. Crooks.
  • Spin wheel after making deposit 1x per day which can net you free spins (that won't win anything mind you)
  • Offers a wide variety of the top games
  • Customer service chat is reasonably fast
  • Jackpot system which can net you a win for .16c per spin on any slot (opt in or out manually which is nice)
  • Lowered RTP than what it's supposed to be
  • Need I say more? This casino like many others that do this are a complete ripoff when there's trustworthy casinos on the market that offer the full RTP
  • Hardly any worthwhile bonuses to pick up here or loyalty rewards for small or medium occasional gamblers
• 2 years ago
Good selection of games and offers other than the many casinos I have reviewed. The layout and design are great and easy to navigate. Decent welcome bonuses and other promotions. He will definitely return.
• 2 years ago
I love their app, it's very user friendly and syncs well. But the application does not have all the games that are on the site.
  • Varification was a bit slow and maybe a little more variation in promotions would have been a cool but great casino.
• 2 years ago
I like playing here at Casumo Casino since they have a lot of exciting slot titles that I can enjoy whenever I am bored. I like how they also have a great reputation so I can feel safe. I just hope all the game providers will be available in my country so I can try some of the games too.
• 2 years ago
3 months ago I won and was cashed out. I won again but now they will not let me cashout even though I am fully verified. They reject document after document. I have honestly never had so much trouble cashing out of a casino in my life. I am still able to deposit and give them more money, still able to play but I cannot cashout. Beware the "easy to deposit hard to cashout" Im not sure how they can ask you to reverify when you are fully verified. Once I recieve my winnings I will never play there again.
  • Site layout is good
  • They have all my favorite games
  • The verification process is absolutely draconian and they change it at will.
  • You will rarely get a bonus
• 3 years ago
Love their selection of games! All my favourites games are here: Book of Dead, Gonzo's Quest, Legacy of Dead and Tomb of Madness… TOP TOP!!
• 3 years ago
I like that Casumo has licensed games from NetEnt. It's my fav, and I'm never upset playing them. But the site also has a lot of games made by other great providers.

It's a safe place with licenses from Malta and UK. So, I trust them. I also had a positive experience when I won a grand. The casino let me withdraw money without a hiccup.

They don't promise high bonuses, and I think it's a great feature. Their bonuses are modest and have an average 30x wager. So you have all chances to play through them and get your winnings.
• 3 years ago
Poor nowadays, bonus recycling is weird. It was a nice place to start.
Nowadays, Finnish-speaking people are rarely allowed to chat.
Will non-foreigners win there ????
  • bonus recycling all over
• 3 years ago
Only good stuff from this casino. Very good choice of games, withdrawals are consistent, and the website works perfect. I think the design needs a bit of work, but that my own opinion. I will keep playing here for now! Thanks
• 3 years ago
Scammers do not pay, finally or respond to emails. The worst experience in 10 years in online casinos, is already in the hands of the DGOJ.
• 3 years ago
Love this casino, so many games, live games and sporting bet. The best one is the Reel race. Chances to win big.
Depositing was easy as always.
Also withdrawing was great in my personal opinion.
Customer service was great in helping with document and issues.
• 3 years ago
Hello. My money was stolen. I began to undergo verification. At first, the casino suspended my account for verification, after the casino pretended that it did not exist. I tried to prove otherwise, but casino officials pretended not to hear anything about my account money. I couldn't get my 871 euros back.
• 3 years ago
Worst casino to deal with when it comes to deposit. I've deposited money 4 times & all 3 times previously it delayed credit in my Casumo account by 2/3 hours

Yesterday I deposited 4th time & it's been 24 hours it's still not credited to my casino account. Today after following up umpteenth times they said it's not reached them.

How the hell successful transaction never reaches them....????

Pathetic casino support team. Despite sharing bank statement of transfer, they didn't bother to check with their payment provider for 24 hours.

All other casinos I deal with all credit funds immediately post showing them bank statement.

But this support team was so pathetic,vthey kept saying it didn't reach them instead of investigating it further.
  • Worst chat upport team
• 3 years ago
My original favourite place to play. The level up system has gotten less generous but it's still enjoyable. Bonuses less and withdrawals slower in recent years but the UX, the branding, the games selection and CS are all great so overall, happy.
  • gamification
  • Great CS
  • withdrawals have slowed
Safety Index explained

Safety Index of Casumo Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casumo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.6/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Important

Important: Win limit of $200,000 per day This casino has a win limit rule. You will not be able to win more than $200,000 per day.

Unfair terms and conditions

  • Rule that basically gives the operator the right to act (even confiscate winnings) without valid justification
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Detection of some betting techniques while wagering bonuses may result in confiscated winnings
    T&C copied from the casino's website (in English):
    Read more
  • Winnings may be forfeited if card counting strategies are detected
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more

Other factors

  • Low win limit: £120,000 / day (net win)

Complaints about Casumo Casino and related casinos (64)

64All1Opened15Unresolved16Resolved32Rejected

Complaints directly about Casumo Casino

Complaints about related Dunder Casino (Same management)

Show more complaints (+45)
Discussion

Casumo Casino Discussion

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Payment methods

Casumo Casino payment methods

NetellerSkrillPaySafeCardPayz (ecoPayz) VISAMastercardEuTellerTrustlyAstroPayBank transferMobile PaymentSiirtoCashtoCodeJ-PayInteracVega wallet JPiWalletJCBMuchBetterMobilePay
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