Rated by 173 users
Our independent casino review team has taken a detailed look at Casumo Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Casumo Casino has a Below average Safety Index of 6.3, which indicates that it may not be an optimal choice for most players as far as the casino fairness and safety go. Read our Casumo Casino review to discover more about this casino and decide whether it is a suitable option for you.
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Casumo Casino, we meticulously evaluated and analyzed the Terms and Conditions of Casumo Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Based upon our estimates and collected information, we consider Casumo Casino a very big online casino. Considering its size, this casino has a low sum of disputed winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
Based on our findings, no important casino blacklists feature Casumo Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All of that, together with other factors considered in our review, has resulted in Casumo Casino having a Safety Index of 6.3, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casumo Casino to be unfair.
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 8 complaints directly about this casino in our database, as well as 12 complaints about other casinos related to it. Because of these complaints, we've given this casino 4,580 black points in total, out of which 530 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
The user satisfaction feedback of Casumo Casino shared by 173 users has resulted in a Good User feedback score. You can find the reviews in the User reviews part of this page.
Casumo Casino is owned by Casumo Services Limited, and we have estimated its yearly revenues to be greater than $100,000,000. This establishes it as a very large online casino within the bounds of our categorization.
Casumo Casino was licensed by regulatory authorities in these specific countries or geographic areas: Malta (Malta Gaming Authority), Gibraltar (Gibraltar Licensing Authority), Ontario (iGaming Ontario), Sweden (Spelinspektionen).
Casumo Casino supports 21 deposit methods. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Trustly, EuTeller, AstroPay, Bank transfer, Mobile Payment, Swish, J-Pay, CashtoCode, Interac, Vega wallet JP, JCB, iWallet, MuchBetter, MobilePay, Siirto.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 50,000 per month | EUR 250,000 daily net win limit |
| USD 50,000 per month | CAD 250,000 daily net win limit |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at Casumo Casino can be seen in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
| Japanese | |
|
24/7 |
| Swedish | |
|
24/7 |
| Norwegian | |
|
24/7 |
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Casumo Casino, your account, withdrawals, or anything else. According to our tests and collected information, Casumo Casino has a good customer support.
Players can enjoy these types of casino games at Casumo Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games.
Casino games supplied by 35 game providers are available. This includes NetEnt, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, WMS, NYX Gaming Group, Nextgen Gaming, ELK Studios, Push Gaming, Bally, Barcrest, Relax Gaming, edict, Greentube, Oryx Gaming, Leap Gaming, Fantasma Games, Mahjong Logic, Skywind Group, Shuffle Master, Fortune Factory Studios, ALL41 STUDIOS, Just For The Win, Stormcraft Studios, Triple Edge Studios.
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Our database presently holds 14 bonuses from Casumo Casino, which are listed in the 'Bonuses' section of this review.
Browse all bonuses offered by Casumo Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casumo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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