Casitabi Casino Review

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Casitabi Casino Review

We've thoroughly reviewed Casitabi Casino and gave it a good reputation rating. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Casitabi Casino is related to other online casinos listed below and its rating is also negatively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Casitabi Casino is a medium-sized online casino revenue-wise. It's a part of a group of related casinos, however, this group is still only medium-sized even when evaluated as a whole. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 0 complaints directly about this casino in our database, as well as 9 complaints about other casinos related to it. Because of these complaints, we've given this casino 455 black points in total, out of which 455 come from related casinos. You can find more information about all of the complaints and black points in the 'Reputation explained' part of this review.

Warning: Casitabi Casino has certain sections of Bonus Terms and Conditions that we consider to be unfair to the casino's players. These might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Casitabi Casino is a good online casino. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting a very good or perfect reputation rating from us. Even despite that, you can expect this casino to be a good place to play at.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (22)

Withdrawal limits

per month

$20,000

Games
Show all (14)

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

eSports betting

Language options

Japanese website

English customer support

All languages (2)

English live chat

All languages (2)

Game providers
Show all (108)

Positives

Good selection of game providers
Extensive collection of games from multiple providers
Simple and clean website design
Live dealer games are available

Negatives

Live chat support is not available 24/7
Only one currency is accepted

Interesting facts

Casino only for Japanese players
Website design catering to Asian players

Author & Guarantor: Matej Novota Last updated: 06 Jun 2022

Casitabi Casino bonuses

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Reputation rating of Casitabi Casino explained

Take a look at the explanation of factors that we consider when calculating the reputation rating of Casitabi Casino. The reputation rating is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

7.6/10 Good reputation

Casino group revenues (last 4 years): Medium

Terms and conditions: Mostly fair

Blacklists: None

Size to complaints ratio : Good

Other factors: Neutral

Responsible gambling tools: Good

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Casitabi Casino and related casinos (41)

1 Opened 9 Not solved 11 Solved 20 Rejected

Complaints about related PureWin Casino (5)

Case closed

Disputed amount: 660,000 INR

Player’s withdrawals have been delayed.

The player from India has requested several withdrawals a week ago. They have been pending since. The complaint was resolved as the player received his winnings.

PureWin Casino

7.3/10 Good reputation Submitted: 05 Mar 2021

Case closed

Disputed amount: 3,500 INR

Player’s deposit has never been credited to their casino account.

The player from India has deposited money into casino account but the funds seem to be lost. It has been resolved.

PureWin Casino

7.3/10 Good reputation Submitted: 26 Sep 2021

Case closed

Disputed amount: 5,900 INR

Player’s deposit has never been credited to their casino account.

The player from India has deposited money into their account but the funds seem to be lost. Payment was rejected by the bank but then it was succesfully deposited info the player's account.

PureWin Casino

7.3/10 Good reputation Submitted: 17 Apr 2021

Case closed

Disputed amount: 88,000 INR

Player’s withdrawal has been delayed.

The player from India has requested withdrawal a week ago. It hasn’t been received yet. Player’s complaint has been resolved successfully.

PureWin Casino

7.3/10 Good reputation Submitted: 07 Sep 2021

Case closed

Disputed amount: 4,000 INR

Player’s deposit has never been credited into his account.

The player from India has made a deposit, but it is taking longer than usual to credit the payment to his casino account. His funds were returned, therefore we closed this complaint as resolved.

PureWin Casino

7.3/10 Good reputation Submitted: 25 Sep 2020

Complaints about related Mint.io Casino (1)

Case closed

Disputed amount: €80

Player’s struggling to withdraw his winnings.

The player from Ireland is experiencing difficulties withdrawing his funds. The withdraw button on the casino website was not working. After some time the casino contacted the player and processed the payment to his account.

Mint.io Casino

7.8/10 Good reputation Submitted: 15 May 2022

Complaints about related Boom Casino (3)

Case closed

Disputed amount: €800

Player’s struggling to verify his account.

The player from Germany is struggling to complete the KYC. He provided documents 3x, but they haven’t been accepted. The player confirmed his issue was resolved.

Boom Casino

7.7/10 Good reputation Submitted: 03 Jan 2021

Case closed

Disputed amount: €400

Player’s deposit has never been credited into her account.

The player has deposited money into her account, but the funds seem to be lost. The issue was successfully resolved.

Boom Casino

7.7/10 Good reputation Submitted: 22 Jan 2021