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OverviewBonusesUser reviews13Safety Index explainedDiscussion1Payment methods7
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
Casinostugan Review
When reviewing and assessing Casinostugan, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Casinostugan has a High Safety Index of 8.1, which makes a recommendable option for most players in terms of fairness and safety. Proceed with reading our Casinostugan review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index – Casinostugan fairness and safety
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Casinostugan, we read and assessed Terms and Conditions of Casinostugan in-depth. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Based on our estimates or gathered data, Casinostugan is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention Casinostugan. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All in all, when combined with other factors that come into play in our review, Casinostugan has landed a High Safety Index of 8.1. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, Casinostugan is interconnected with 19 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Casinostugan. They resulted in a higher Safety Index than this casino would have without related casinos.
Terms and Conditions of Casinostugan evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casinostugan to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Casinostugan
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 6 complaints directly about this casino in our database, as well as 34 complaints about other casinos related to it. Because of these complaints, we've given this casino 8,737 black points in total, out of which 4,905 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casinostugan user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
So far, we have received only 13 player reviews of Casinostugan, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
Casinostugan is owned by Casinostugan Ltd. and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
Casinostugan has been granted a gambling license in Sweden issued by Spelinspektionen.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
Unlimited
SEK 5,000,000 per spin
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at Casinostugan in the table below.
Language
Website
Customer support
Live chat
English
Swedish
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Casinostugan, managing your account, withdrawals, or other matters. Casinostugan has a good customer support, judging by the results of our testing.
Casino games and slots available at Casinostugan
Casinostugan offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Other card games, eSports betting, Virtual sports, Other games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 63 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, WMS, Playson, NYX Gaming Group, Nextgen Gaming, ELK Studios, Push Gaming, Bally, Barcrest, Wazdan, Lightning Box, 1X2 Network, Booming Games, Relax Gaming, Greentube, Inspired Gaming, Jelly, Fantasma Games, Playzido, Swintt, Indigo Magic, Felt Gaming, SpinOn, Boomerang Studios, Bulletproof Games, Reflex Gaming, Gamomat, On Air Entertainment, RAW iGaming, Bang Bang Games, Bad Dingo, SlotMill, Reel Play, Oryx Gaming, Atomic Slot Lab, Synot Games, Hot Rise Games, Max Win Gaming, OctoPlay, Stakelogic, Peter & Sons, AvatarUX, Lucksome, Kalamba Games, SHFL entertainment, Games Global, Gaming Realms, Light & Wonder, Games Lab, 4ThePlayer, Hacksaw Gaming, Print Studios.
Casinostugan bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Casinostugan in our database at the moment. More information is available in the 'Bonuses' section of this review.
Note: Our separate page features details on Casinostugan bonuses for additional information about this casino's offers.
Browse all bonuses offered by Casinostugan, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(13)
User reviews of Casinostugan
This is a place to share experience with Casinostugan. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I've been a quite longtime player with casinostugan, off and on for a few years. Just small deposits and small cashouts. The other day i deposited to have some fun playing slots and managed to win around 100k SEK. I went to the cashier to request acouple of cashouts using Swish payment method. Was told the day after i needed to send in photo id+selfie with id etc. Which i did.
And then today they come and ask me for a card that i used like once or twice long ago, which is no longer in my posession. Ie. impossible to get them. This card was not used for the current deposits done and is noway linked to the cashouts.
Isnt this a bit too excessive as casinostugan is part of comeon, they surely can afford such a fairly moderate cashout for a casino their size.
Would appreciate help to get this resolved, other than that, i like the casino alot and have no real complaints but this way of handling someone who only complied with the normal kyc is just not what i expected
This is a fraudulent casino platform. They delay withdrawal transactions without any explanation. I’ve been waiting for over a month since I requested my withdrawal, and it still hasn't been processed. Every time I reach out, they promise to update me via email and ask that I don't follow up, but I never receive any email updates. The customer service just gives mindless responses, repeating the same line: "They don't know about my case and can't estimate when the transaction will be completed." This is clearly a scam.
Pending withdrawal forever without any reason.
Customer service staff is impolite, mindless response.
Can withdraw even large amounts without major problems or delays, did not require an unreasonable verification token or the like - which is a big plus. The support very helpful and relatively fast. Good general range of games and betting functions.
Kan ta ut även stora belopp utan större problem eller dröjstid, krävde ingen orimlig verifikatoin eller dylikt - vilket är ett stort plus. Supporten mycket hjälpsam och relativt snabb. Bra generellt utbud utav spel och bettingfunktioner.
smooth verification process
smidig verifikationsprocess
Even large withdrawals are processed quickly
Även stora uttag behandlas snabbt
Adequate support
Adekvat support
customer service cannot be called
kundtjänt går inte att ringa
Safety Index explained
Safety Index of Casinostugan explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casinostugan. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.1/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
Unfair terms and conditions
Casino voids gaming account balances after less than two years of account inactivity
T&C copied from the casino's website (in Swedish):
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