Bovada Casino Review

The player, Fairbro, requested the same withdrawal twice in the row and both these times they were declined due to a problem with his bank details being incorrect. The casino support advised him to check with his bank and when he did so, the bank told him they never received any bank wire transfer from the casino. When Fairbro asked the casino for their bank details, they refused to provide him with those and told him they would contact him via player advocacy team. They actually did contact him and he was asked if they could call him sometime. On the other hand, he requested the advocacy team to provide him with the transactions' tracking number just so he would see where did his winning got stuck. After that, the player did receive $400 but the casino still owes him $1,100 but there is no further update whether the player did receive his winning or not.

The player Ang045 requested two withdrawals which were both approved. The player's advocacy team contacted the player and updated all their information for a wire transfer but didn't receive the money. There is no further update on this case.

Josh, the player, requested a withdrawal of $564 via Visa Fast Funds and was notified that it was processed. About sixty-eight days later since then the casino apologized to Josh and returned his funds into his player's account. have received 0 funds. Later on, Josh requested a new withdrawal that also was approved but he still didn't receive the money. No more information on whether the player received his winning or not.

Crunk, the player, requested three withdrawals in the amount of $3,950 from which he was charged for $100 in fees. The payout was absolutely delayed for over two months and the casino claimed they were experiencing technical problems. He requested a new withdrawal that was approved, but not received yet. There is no further update on this case and it remains unresolved.

Angelcan2 requested a withdrawal that was denied and requested another one but hasn't been paid ever since. The casino apologized for the delay and told the player they would contact her as soon as possible. We do not know if the player was paid or not, but the case remained unresolved.

Jameslett requested a payout of $3,000 via Visa fast funds and the payment was approved. Since he didn't receive the money, he called the casino 3-4 times but always received the same answer that they were experiencing payout issues and would contact him as soon as they would get an update. Later on, his account was unblocked and his funds were returned to his account and he requested a new one, which he had been waiting for ever since. The complaint stayed unresolved.

Phattboy71, requested a withdrawal of $896 via the same method as he had made his deposit with, Visa debit card. About a month later without receiving his winning, the casino apologized to him for the delay and promised him a refund. There is no further information available.

The player requested a withdrawal of $1,130 via check and a FedEx company delivered it but he wasn't home to receive it. After that, the player requested the withdrawal again, this time via VISA fast funds and it was accepted to be processed. He kept on contacting the casino for an update and they told him they were experiencing delays in the payment department so he contacted the player advocacy team for help. The casino apologized for the delay publicly and told him this issue had been handled accordingly. There is no further update available.

The player requested a withdrawal and around thirty days later, it was returned to his account including a bonus as an excuse for the delay. His request was reprocessed again and after two months after the original request, he had received a half of his withdrawal. He kept on waiting for the rest of the payout, but it was delayed again. Even with such a long delay, we believe that the player received his money.

The player requested a withdrawal of $1,000 and about twenty days later, he still didn't receive it. The casino responded to him that they were experiencing payment delays and would contact him as soon as it would be done. They didn't do so ever since and the case remained unresolved.

The player requested a withdrawal via Visa fast funds method that was supposed to be there in between of 5-10 days. The payment was delayed for no reason given and a few weeks later, the funds were returned to the player's account with a charge of $50 as a withdrawal fee. After that, the player asked to get paid via check and when they received it and took it to their bank, they were told it would take up to eight weeks for it to clear. No further information is available but we believe that the player was paid even though it took way much longer than they were promised.

The player complained that after he'd requested a withdrawal his account got disabled. The casino kept replying that the account was being reviewed, however, 2 weeks later, the review was still ongoing. There were no more updates since then.

The player complained he was asked to get his account veified, so he sent all documents requested, however, almost 2 months later, his account was still disabled. The casino replied that his account verification was still ongoing and he would be notified by email once it was completed. There were no more updates since then.

The player complained that after winning big and after sending documents for verification, his account got disabled while the verification was pending. A week later, he was asked to submit new documents and it had been 20 days since then. The casino replied that it was nothing unusual, however, later, the player was accused of breaching the terms and his account remained disabled. The casino failed to provide evidence to mediator's site.

The player complained that the casino cancelled her winnings due to referral bonus abuse. However, she said that although she had been referred, it was her brother who had received a referral bonus, not her. She took a standard bonus for new players. The casino told her she could have her deposit back, but the player didn't receive it in promised time frame. The casino replied by saying she had breached referral bonus's terms, which the player denied. There were no more updates and the complaint was closed as unresolved.

The player complained that after hitting a larger win, the casino suspended his account and asked for identity verification. The player obliged and provided information requested, however, more than a month later, he still had no news from the casino. The casino replied to the complaint saying the player would be notified by email once the review was completed.

The player complained that following a withdrawal request, her account got disabled for review. She received confirmation it was verified, but still under review. The caisno replied she would be notified by email when it was completed.

The player complained about issues with withdrawal. He had been referred and he won $4.000. After requesting a withdrawal, his account was investigated and the withdrawal was denied due to player's suspicious activity.

The player complained that after he'd requested withdrawal his account got disabled due to suspicion of more account using similar information. The casino replied that the player would be notified by email once the review was completed. There were no more updates since then.

The player complained that after he'd requested a withdrawal, his account got disabled and he couldn't efficiently reach the casino. Live chat was giving him the same answers, and the casino replied to the complaint by saying he would be notified by email once the review - with unknown timeframe - was completed. The player was disappointed by casino's actions. No more update since then.

The player complained that after requesting withdrawal his account got disabled for further verification. He said he'd provided all documents but further vefification was still needed and the player didn't know why. There was no reaction from the casino and the complaint remained unresolved.

The player complained that it had been almost a month since she's been waiting for a response from the casino. The account was under invstigation which was still ongoing. She also said her withdrawal had been rejected and the casino refunded her deposits. The casino replied to this complaint and said the player would be notified via email about investigation's outcome.

The player couldn't withdraw his money because his account was under verification with undefined time frame. The casino replied he would be notified by email once it was finished. Several weeks later, there were still no new updates.

When the player requested a withdrawal, they were asked to send documents for their account to get verified. After they sent them, their account was still in the pending mode. Then the player contacted the casino for an update and they asked him to resend the same documents once again. Ever since then, there is no information available. The complaint remains unresolved.

The player complained he wanted to make a withdrawal but his account got disabled and put under review. Later, he was accused of breaching condition for reffer a friend bonus, which he didn't aggree with. The casino replied to this complaint and told him to contact the customer service via chat to dispute this decission, which he did, but the live chat told him there was nothing they could do and he should wait for the email response. There were no more updates since then.

The player complained that after making a withdrawal request her account got disabled for investigation. Despite casino's promises about getting paid soon, almost three weeks later, the investigation was still ongoing. There were no news about the outcome of this case.

The player complained about disabled account. It got disabled following their withdrawal request, which the casino replied was normal because the account needed to be reviewed. Two weeks later, the player said the situation was unchanged.

The player complained his account got disabled after he'd requested a withdrawal. He said there was no reason for why the account review was taking so long. The casino replied to the complaint and asked the player for patience. There were no more updates since then.

The player complained that after he'd requested a withdrawal, his account got disabled. A week passed without any news from the casino until he was informed about declined withdrawal. However, his account kept being disabled and under review. The casino replied they couldn't provide any time frame and that the player would be informed about result via email. There were no more updates since then.

The player referred a friend and won some money from the referral bonus he'd received. He requested a withdrawal and his account got locked for review. A week later, the review was still ongoing which the player found inappropriately long.

The player complained that after requesting a withdrawal, his account got disabled for investigation. Later, the withdrawal got declined but his account remained disabled with unknown time frame. The casino replied to the complaint and said the player would be informed via email once the review was completed.

The player complained about disabled account for almost a month. He said his withdrawal had been rejected and sent back to his account but it kept being disabled for verification. Despite having sent various documents requested by the casino there were no updates and the player was just told to wait.

The player, Alonzo, requested a withdrawal of $1,000 which was approved two days later. The casino contacted him and told him his funds would be returned to his player's account. After that, he requested a new withdrawal which was also approved. When that request happened to be delayed too, the casino recommended the player to contact the support team and also promised him more money due to the delay. Later on, they told Alonzo his funds would be returned to him once again because of them experiencing technical issues. Alonzo decided to close his account without getting paid.

The player, Michael, had been waiting for his two withdrawals for over the ten-day time frame and every time he called the casino for an update, he would get a different story for an answer. Later on, they informed him that they had conjoined the two withdrawals of $450 and $401 into one payment, $851. Michael received an email where he was told he would get the first payment of $450 first and he was very surprised since they were going to conjoin them and didn't. The casino apologized to Michael and told him that would be contacted by the player's advocacy team. Later on, he was sent his whole amount of winnings back to his player's account. He also said the case was over without him receiving his winnings. He just got tired of a long process that the casino was providing him with.

During the verification process, the player 'SUPREETKHANDEWAL' was accused of T&C breach by abusing bonus programs and by creating duplicate accounts. His balance was confiscated and his account got closed. However, the casino failed to provide sufficient evidence to the mediator team.

The player played at the casino and won a jackpot on video poker. Three days later, the casino closed his account due to an investigation and asked the player to send documents to perform identity verification. The player provided all the requested documents. The casino later closed the investigation with alleged findings of a violation of the Terms of Service which the player is not aware of. The casino did not provide any evidence nor an explanation of the issue.

The player requested a withdrawal of $9,500 and sent all the documents that were needed for his account to get verified. A few days later, the casino accused him of the account being linked with other players' accounts but he claimed that wasn't true. After that, the casino decided to confiscate their funds and was still deciding whether to close the player's account permanently or not.

The player asked for a withdrawal of $9,500 but the following day, their account was blocked. The casino claimed that their account was linked to other players' accounts but never provided any prooves. No other information is available ever since.

After a withdrawal request, the player 'Kyletruong601' was having difficulties with his account verification. The casino claimed that the player had breached their terms and conditions, closed the player's account, and confiscated his balance. However, they failed to provide supporting evidence. There have been no more updates since then.

The Player made a withdrawal request of $500 but the casino blocked their account and requested documents for verification. After several days, the player's account was activated and they made another withdrawal request of $3,500 and their account was blocked once again. Later on, the casino closed the investigation with alleged findings of a violation of the Terms and conditions which the player was not aware of. The casino did not provide any evidence nor an explanation of the issue.

The player complained about the casino confiscating her jackpot winnings due to multiple account creation. The player refused such accusation and was threatening the casino with a police report and other derogatory actions. The casino replied that their decision was final and that the player had already been informed about their possibilities. However, the casino failed to provide sufficient proof to the mediator and the complaint was closed as unresolved.

The player complained about the casino accusing him of bonus abuse and forfeiting all his winnings, even the winnings he'd made without using any bonus. The casino replied to the complaint and advised the player he could discuss this decission with their customer service. There were no more updates since then.

The player made a withdrawal request of $913 but the casino blocked their account and asked them to send documents for verification. The player provided all the requested documents but in the end, the casino did not pay their winnings while closing the investigation with alleged findings that the player's account was linked to several other accounts that were involved in a breach of the Player Agreement. The casino did not provide any evidence nor an explanation of the issue.

The player requested a withdrawal but shortly after that, the casino closed their account. They were accusing the player of multiple account holdings, bonus abuse, and some other things. The player said none of it was true and was demanding proof from the casino, but they never provided any. The complaint remains unresolved.

Shortly after Stacie Schroder requested a withdrawal of $1,000 and stayed offline so she wouldn't lose her winning, she received an email that stated she had canceled her withdrawal. She contacted the casino immediately and they started the investigation. Two weeks later, she requested another withdrawal of this time $800 and guess what?! The same thing happened to her all over again and the winning disappeared. The casino suggested that somebody else had to play at her account and lose everything in six minutes while playing a game of Blackjack. She asked the casino to provide a proof of this accusation but they refused to do so publicly and asked her to contact the service team, which she did. The casino stopped reacting and answering to her requests and the case remains unresolved.

The player complained his account got disabled for unknown reason and was put under verification, which had already been completed twice before. The casino couldn't give him any expected time frame and said the player would be notified by email once it's completed.

The player complained that despite having provided all the requested documents and despite indicated time frame for verification was 24-48hours, his account had been restricted and under review for more than 10 days. The casino replied to the complaint and apologised for the delay which was linked to account activity. The player would be informed about investigation's outcome by email. There were no more updates since then and the complaint remained unresolved.

The player complained about not receiving the withdrawal that had been confirmed as processed and sent out by the casino. The casino replied to the complaint and advised the player to consult his wallet provider. There were no more updates regarding this issue and the complaint remained unresolved.

Player's account got disabled for verification because other accounts had similar information. However, it had been almot a month since the player heard anything back from the casino. The casino replied to this complaint and said the player would be notified by email when it was completed. No more updates since then.

The Player made a withdrawal request of $400 but the casino blocked their account and asked the player to send documents for verification. The player provided all the requested documents. The casino later closed the investigation with alleged findings of multiple violations of the Terms of Service. The casino did not provide any evidence nor an explanation of the issue.

The player said he had logged off from his account and came back an hour later only to find his account to be permanently disabled. After contacting the casino support he was told that he had requested a self-exclusion and the funds from the account were sent to him. However, the player said he had never made such a request and he had not provided his banking details to the casino. The casino reacted to the complaint with the same answers as those that had been given to the player and they failed to provide proof to the mediator. This uncertain complaint was ruled out as unresolved.

After the player requested a withdrawal of $420 but it was denied due to suspicious activity on their account. The casino was asked by the mediator to provide evidence but they never did so. The complaint remained unresolved.

The player requested a withdrawal and sent all documents casino requested for verification. After three days of the withdrawal request pending, the player canceled it, played more, and requested another withdrawal. The second withdrawal request was denied and after further identity checks, the player was told the casino will not pay him and his account will be disabled permanently because of a violation of the Terms of Service. The casino did not provide any evidence nor an explanation of the issue.

After Mnichols met the wagering requirements of a bonus, he wanted to request a withdrawal but found out that his account had been frozen. He then was asked to provide documents for verification and later on was contacted by the casino via phone to answer some additional security questions. Then the casino stopped communicating with him and he kept on waiting for an update. About two months later the casino apologized to Mnichols about the delay, but they said the case was still under the investigation. There is no further update available.

The player, Thao, requested a withdrawal of $9,500 but it happened to be delayed. Thao contacted the casino for an explanation and was told that he should be contacted by the player's advocacy team soon. When they contacted him, he was informed that his account had been under the investigation and as soon that they would find a reason for such a delay, they would let him know. The case stayed unresolved.

The player, Sarah, had her account suspended due to that she played a restricted game on her bonus she had received from the casino. She asked the casino to provide her with more information but the casino said they couldn't because her account was under the investigation. The casino was supposed to give her an update on the case, but they never did. The case stayed unresolved.

The player, Bruno, had been waiting for his requested withdrawal of $5,000 for over fifty days. The payment was split into two installments due to the withdrawal limit being $2,500 and but he didn't receive the money. Bruno also sent his documents needed for verification about ten times and the casino claimed they didn't receive it. The casino replied to Bruno apologizing for the delay but never sent him his winning. There is no further information available ever since then.

The player was reviewing his bank statement and found out that he was double charged by the casino on a day he never played. The casino asked him to provide his bank statement for verification purposes, he declined, but later on, he did send them. After the casino reviewed the bank statement, they claimed it wasn't them who the charges came from. The player claimed that the casino had threatened him but he never provided any evidence to prove that. The case remained unresolved and the casino never responded to the complaint.

The player from the USA requested a redemption of their winnings and was denied. The casino accepted their MasterCard as a deposit method but denied it as a withdrawal method. The casino insisted on paying the player via VISA and pay them $20 in order to get it verified without a guarantee that they would get paid in full. They also refused to mail them a check instead because the player was from Utah, but refused to explain why. No more update is available at this moment.

Sansalonea received her winning in check via carrier and when she took it to her bank, they seized it saying it was fraudulent. After that happened, she contacted the casino and asked them to send it via wire transfer but it never arrived. Unfortunately, there is no further update on this case.

The player requested three withdrawals in the same amount of $3,000, which made it $9,000 altogether, and their account was suspended for a further investigation. The casino asked them to provide documents for verification and two weeks after that the player gave them a call to ask for an update but without a relevant answer provided. The casino never responded to the complaint and the case remains unresolved.

The player received an unreadable check from the casino in the amount of CAD60 that they tried to deposit several different ways. After not being able to cash the check, the player contacted the casino for a resolution. They suggested the player to either open a new account, ask a friend to deposit it or deposit the check in an envelope in the ATM machine so that it couldn't read the check. The player became frustrated due to the knowledge of having a check that they were not able to cash out. There is no further update available.

The player had noticed, that his credit card they used with the casino only, had two unrelated charges on it and it must have been compromised. The casino didn't offer any resolution to the player and they started to believe that the casino might not be such a trusted site at all. There is no further information available and the case remains unresolved.

The player had one credit card that they used at the casino but after their last deposit, they noticed two charges unrelated to Bovada casino. They claimed that their credit card was compromised by the casino and they never offered them any solution. The player believed that the casino wasn't a trusted site. Since they also never responded to the complaint, the case remained unresolved.

The player requested a withdrawal and still didn't receive their winning. Every time the player contacted the casino for an update, they kept giving them the same answer over and over again. There is no further information available.

Teri complained that the process of her requested withdrawal had been taking a very long time, over a one month. She also stated that she won't play at this casino ever again. There is no further update whether she received her winning or not.