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OverviewBonusesUser reviews101Safety Index explainedDiscussion1Payment methods9
Betsson Casino Review
In this review, Betsson Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Betsson Casino has a Very high Safety Index of 9.0, establishing it as one of the more secure and fair online casinos on the web, based on our criteria. Proceed with reading our Betsson Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Is Betsson Casino fair and safe? Safety Index explained
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Betsson Casino, we read and assessed Terms and Conditions of Betsson Casino in-depth. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
Betsson Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we know, no relevant casino blacklists include Betsson Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All in all, when combined with other factors that come into play in our review, Betsson Casino has landed a Very high Safety Index of 9.0. This makes it a great option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, Betsson Casino is related to 35 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Betsson Casino.
Betsson Casino Terms and Conditions
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Betsson Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Betsson Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 9 complaints directly about this casino in our database, as well as 57 complaints about other casinos related to it. Because of these complaints, we've given this casino 5,201 black points in total, out of which 3,594 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Betsson Casino user feedback and reviews
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Judging by the 101 user reviews given to Betsson Casino, it has a Good User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Betsson Casino company data and licenses
Betsson Casino is owned by Premiere Megaplex PLC and has estimated annual revenues higher than $100,000,000. Based on the categorization we use, this makes it a very big online casino.
Betsson Casino has a gambling license issued by Dirección General de Ordenación del Juego in Spain.
Win and withdrawal limits, payment options
Betsson Casino accepts deposits via 9 payment methods. This includes: Skrill, PaysafeCard, Mastercard, VISA, PayPal, Bank transfer, ApplePay, Bizum, Google Pay.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at Betsson Casino.
Language
Website
Customer support
Live chat
Spanish
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Betsson Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Betsson Casino to be good.
Betsson Casino casino games and slots
Betsson Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Jackpot games, Live games, Keno, Crash games, Other games, Live roulette.
Games from 28 casino game providers are available. This includes Nolimit City, Playtech, Play'n GO, Blueprint Gaming, Pragmatic Play, Big Time Gaming, ELK Studios, Red Rake Gaming, Greentube, Inspired Gaming, Bullshark Games, Jelly, MGA, Neon Valley Studios, Hot Rise Games, Fa Chai Gaming, Backseat Gaming, SpinPlay Games, Neko Games, Nailed it! Games, Kalamba Games, Fat Panda, Aurum Signature Studios, Gaming Realms, Rarestone gaming, Triple Cherry, Hacksaw Gaming, Amusnet (EGT).
Betsson Casino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from Betsson Casino in our database, listed in the 'Bonuses' section of this page.
Note: In case you are looking for more information about this casino's bonus offers, visit our Betsson Casino bonuses page.
Browse all bonuses offered by Betsson Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(101)
User reviews of Betsson Casino
This is a place to share experience with Betsson Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
So my friend from another country recommended this site, saying it was great. I tried accessing it, but first I asked customer support if my country was allowed. They said my country was welcome, haha. I still read through their terms, and my country wasn’t listed as restricted, so I went ahead and tried to create an account. But when I tried logging in, it wouldn’t work, it just kept loading. I contacted customer support again, and suddenly they said I wasn’t welcome. They even gave me a link to read. When I checked it, it said my country was only restricted for poker, not for account creation. So I confronted them, and they said they’d escalate the issue. A few days later, they suddenly told me I wasn’t allowed to create an account after all. Their customer support is just really confusing.
I gave Betsson Casino a try and honestly the experience wasnt as good as I expected. Yes they do have fast withdrawals with high limits which is a strong point. But for me the negatives stood out more.
Betsson is a serious and safe site, I had to change my mind, excellent graphics, serious and prepared support, very fast payments. Withdrawal with Skrill, free bonuses every day, they are the TOP of ADM online casinos, keep it up!!!
Betsson è un sito serio e sicuro, ,mi sono dovuto ricredere , ottima la grafica, supporto serio e preparato, pagamenti velocissimi. prelevato con Skrill, bonus gratuiti ogni giorno , sono al TOP dei casinò on line ADM, continuate così !!!
Good bonuses, no crypto topup option. Decent slots platform in general.
I received a bonus right after sign up. No crypto top up, not really convenient for me, but good option if you use visa, but I withdraw and change for another one. Maybe come back if you do crypto in future.
I signed up as soon as I landed in Italy Leaving aside the almost non-existent bonus My first experience was great even though it took many days to withdraw... From that moment on, playing frequently there was no longer any way to have a small win (as a player I know how it works) but this is too obvious.... Case history? Possible but when you can access free spins or bonuses several times in different slots and these pay very little, the doubt often arises that this is frequent.
Mi sono iscritto appena sbarcato in italia Tralasciando il bonus presso che inesistente La mia prima esperienza è stata ottima anche se per prelevare sono serviti molti giorni …. Ecco da quel momento giocando con frequenza non c’è stato più modo di avere una piccola vincita ( da giocatore so bene come funziona ) ma così è troppo palese…. Casistica ? Possibile ma quando più volte è in diverse slot riesci ad accedere a giri gratis o bonus e queste pagano pochissimo il dubbio sorge spesso che la cosa è frequente .
This casino just stole 1750€ of my deposit "because they have right to close account at any time" I would not recommend anyone to play there, they are dirty scammers.
I had to wait more than a week to see a withdrawal of €5000 paid. When I started to ask for payment, an operator responded rudely.
Ho dovuto aspettare più di una settimana per vedermi pagato un prelievo da 5000€. Quando ho cominciato a sollecitare il pagamento un operatore mi ha risposto in modo maleducato.
Great expierence deposit 50$ via interac e transfer got balance up to 100$ curious on how their withdrawal process was so cashed out no complications money in my account in 1hour will be playing there again
I used this platform years ago, good platform, good prizes but since it is in Argentina the games are very expensive and the prizes very very low in relation to the bet. They also stopped giving bonuses and no longer offer any deals. In the end I was very disappointed.
Esta plataformo la usaba hace años , buena plataforma, buenos premios pero desde que esta en argentina los juegos son carísimos y los premios muy muy bajos en relacion a la apuesta. Tambien dejaron de dar bonificaciones y ya no ofrece ninguna oferta . En fin me desencanto muchisimo .
Immediate payment on all
Pago inmediato dentro de todo
Wide variety of games
Gran variedad de juegos
Few promotions and bonuses
Pocas promociones y bonificaciones
Since it was enabled in Argentina, the games are very expensive and the winnings are very low.
Desde que esta habilitado en argentina los juegos son carisimos y las ganacias muy bajas
Great casino, I have been playing here for a long time. There are no problems with withdrawals, support works in Polish. A wide selection of games. What's more, not only me, but also my friends play in this particular casino, so I can confidently recommend it.
Świetne kasyno, gram tutaj od dawna. Nie ma problemów z wypłatami, wsparcie działa w języku polskim. Szeroki wybór gier. Co więcej, w tym konkretnym kasynie gram nie tylko ja, ale również moi znajomi, więc mogę je śmiało polecić.
It was my number one casino, until I started making big winnings and coming out on top, and then my account was blocked overnight with no explanation or reason.
They just told me that they had decided to close my account and that the decision was irreversible. When I tried to find out the reasons, the support operators told me that the house has the right to do so and it was not possible to unblock my account.
The only explanation I could think of was that I had made a lot of money, and I was at an advantage because I hadn't done anything irregular to be blocked, but it seems I'll never know the reasons.
Era meu Cassino número 1, até eu começar a ter grandes ganhos e sair em vantagem, minha conta foi bloqueada de um dia para o outro sem explicação e motivos.
Apenas o comunicado que decidiram fechar a minha conta e que essa decisão era irreversível. Ao tentar saber os motivos os operadores de suporte me disseram que a casa tem esse direito e não era possível desbloquear, eu tentei insisti em saber os motivos e não me revelaram.
A única explicação em minha mente era que eu obtive muitos grandes ganhos , e estava em vantagem pois não fiz nada irregular para ser bloqueado, mas parece que nunca saberei os motivos.
This site offers you a good variety of games, its operation is without interruptions, the games do pay and registration as their deposits and withdrawals are almost instantaneous.
Este sitio te ofrece una buena variedad de juegos, su funcionamiento es sin interrupciones, los juegos si pagan y el registro como sus depósitos y retiros son casi instantáneos.
Good selection of game providers
Buena selección de proveedores de juegos
Deposits and withdrawals in minutes sometimes hours
I've been playing here for a while, so far so good. Lots of games and convenient interface. However, there are constant problems with payments. There are often delays and the commission is unclear.
Gram tutaj od niedawna, póki co nieźle. Dużo gier i wygodny interfejs. Jednak z wypłatami są ciągłe problemy. Często są opóźnienia, a prowizja jest niejasna.
I started playing at the Betsson casino not long ago, transitioning from other platforms, and until the moment of withdrawing funds, I often encountered minor glitches in the site's operation, but I tried to overlook them. However, when it came to withdrawing my winnings, ignoring the elephant in the room became completely impossible!
Having experience playing at other casinos, I know how important it is to responsibly approach the verification of your data – I did this in the case of playing at Betsson, successfully and fully verifying my personal information. However, as soon as it was time to claim my winnings, an unpleasant surprise awaited me from the casino administration: it turns out that successful verification at Betsson does not guarantee you receiving your own winnings! On the contrary, the dubious characters from the casino administration stated that in order to withdraw the money, I first need to undergo verification at CasinoEuro!
There is no doubt that this whole story was invented solely to keep the money on the casino balance for as long as possible or to prevent it from leaving altogether. After all, who knows what the next ""mandatory step"" for verifying my verification (!!!) these charlatans will take? I'm sure I'm not the only one who has encountered such a problem, so I urge you to share your gaming experience at this casino.
As for me, I'm not going to give up and throw in the towel, and ultimately the Betsson administration will either have to return my money or admit to fraud and deception of their players.
This site is truly one of the best to join and play on. You won't be let down. They promptly verify and approve documents, making the experience even better. The casino is awesome, and the withdrawals are super fast. The live chat support is also fantastic. Thank you!
I do not doubt that at other levels it is a great casino, but what is related to playing slots using the mobile is a disaster. They do not have an app, so playing with the browser takes a long time or the search for any slot does not work directly. What's more, it even has the bug that if you select a provider, you may be surprised that a slot appears that the search engine considered non-existent. Then when you finish playing in each slot there is no possibility of exiting the game. For all these reasons I have decided not to play again in this online casino. I must also clarify that my phone is of an upper mid-range. Greetings
No dudo que a otros niveles sea un gran casino, pero lo relacionado con jugar slots utilizando el móvil es un desastre. No tienen app con lo que jugando con el navegador tarda mucho o no funciona directamente la búsqueda de cualquier slot. Es más, incluso tiene el fallo de que si seleccionas proveedor, es posible que te sorprenda que aparezca una slot que con el buscador daba por inexistente. Luego cuando terminas de jugar en cada slot no existe la posibilidad de salir del juego. Por todo ello he decidido no volver a jugar más en este casino online. Debo aclararos también que mi teléfono es de gama media alta. Saludos
Quick customer service response.
Respuesta rápida de atención al cliente.
They don't have an app.
No tienen app.
The search takes a long time to load, sometimes it crashes and from the slot menu there is no possibility to exit.
La búsqueda tarda mucho en cargarse, algunas veces se bloquea y desde el menú de las slot no viene la posibilidad de salir.
like all casinos, Betsson is user-friendly at the beginning, bonuses in every game with not particularly good rewards, however. at first like in all casinos you enjoy your money and really have fun. very quickly, however, it closes, the games become highly manipulable and it's like throwing your money into a black hole with no return. in this particular company I happened to play 400 euros in spins of 20 and 40 cents and it disappeared for me in 30 minutes without a bonus without any return to the spins, a real disaster. They didn't even keep the pretenses so that I could have at least a little fun. I don't know what experiences the rest of you have, but for me this particular company is a nightmare
I had no problems at all when using this casino. Fast withdrawals, pretty big payouts. Verification process is quick and without any issues. Big variety of games. Decent client's support. Maybe the design is the only casino's drawback
earnings are good but could update site more often
os ganhos são bons, mas poderiam atualizar o site com mais frequência
good gains
bons ganhos
outdated website
site desatualizado
vplus82
Unregistered user
• 3 years ago
At Bettson's partner "racebets" I signed up by mistake because I'm not a fan of horse racing. I had 30€ credit on the account which I wanted to withdraw. For verification, I sent my identity card, bill from the electricity provider and a bank statement. Instead of my account being verified, I got a message that there would be discrepancies between my date of birth and the data on the ID card and that I should send a bank statement again with my bank details, which I already did. For me it's a chicane and I don't give a damn about the 30€ and prefer to publish my opinion here. Now I wrote another email with my documents to racebets and received an email from Bettson that my email address is unknown and cannot be processed.
Beim Bettson Partner "racebets" Habe mich fälschlicherweise Angemeldet da ich kein Freund der Pferderennen bin. 30€ Guthaben hatte ich auf dem Konto was ich auszahlen lassen wollte. Zur Verifizierung habe ich meinen Personalausweis, Rechnung vom Stromanbieter und einen Kontoauszug verschickt. Anstatt das mein Konto verifiziert wurde, bekam ich eine Nachricht das es bei meinem angegeben Geburtsdatum Abweichungen geben würde mit den Daten auf dem Personalausweis und das ich erneut einen Kontoauszug schicken sollte mit meinen Bankdaten, was ich bereits tat. Für mich ist das Schikane und ich Pfeife auf die 30€ und veröffentliche meine Meinung lieber hier. Jetzt schrieb ich erneut eine Mail mit meinen Dokumenten an racebets und erhielt von Bettson eine E-Mail das meine Mailadresse unbekannt ist und nicht bearbeitet werden kann.
Fast payout,after verification no problem withdrawals,website design is outdated,this year in the summer i won good amounts of cash but when winter comes all winnings stopped
Many option of depo, nice promotion and good help center. Chat operators are helpful for players. Website is very very clear and readable which helps players in different sections of the casino.
The design of the website looks a little bit dated and would benefit a little refresh. That is really the only negative aspect I can find because up to today, my experience with Betsson has only been a great one.
Safety Index explained
Safety Index of Betsson Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betsson Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.0/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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