9.GAME Casino review

9.GAME Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. 9.GAME Casino has a Low Safety Index of 4.2, signifying a low standing in terms of fairness and safety in accordance with our methodology. Carry on reading our 9.GAME Casino review to make an informed decision whether or not this casino is the right fit for you.

Safety Index – 9.GAME Casino fairness and safety

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

Reading and evaluating the Terms and Conditions is an important part of our Safety Index calculation. For 9.GAME Casino, however, we could not find any General T&Cs at all. We see this as a problematic matter influencing the fairness and safety, which is why we decreased the Safety Index of the casino.

9.GAME Casino is one of smaller online casinos based on our estimates or collected information. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

As far as we are aware, no relevant casino blacklists mention 9.GAME Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

On the whole, also considering other contributing factors in our assessment, 9.GAME Casino has achieved a Safety Index of 4.2, which is classified as Low. We recommend players to stay away from this casino and look for one with a higher Safety Index.

Terms and Conditions of 9.GAME Casino evaluated

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

During our review of 9.GAME Casino, we were not able to find any General Terms and Conditions on the casino's website. We consider this a big issue, as it means that 9.GAME Casino does not specify the rights and responsibilities of players and the casino itself.

Player complaints submitted about 9.GAME Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We have found no relevant complaints about this casino.

9.GAME Casino user feedback and reviews evaluated

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

Unfortunately, there are no user reviews of 9.GAME Casino in our database yet. If you have had an enjoyable or unpleasant encounter with this casino, please be the first to review and rate it on our website.

Licenses and company data

9.GAME Casino is owned by Dubet N.V. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

9.GAME Casino has licenses from licensing organizations in the following countries or regions: Comoros (Anjouan Gaming), Curaçao (Gaming Curaçao).

Payment methods, win and withdrawal limits

9.GAME Casino accepts deposits via 1 payment method. This includes: PIX.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at 9.GAME Casino in the table below.

Language	Website	Customer support	Live chat
Portuguese			24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at 9.GAME Casino, managing your account, withdrawals, or other matters. 9.GAME Casino has an average customer support, judging by the results of our testing.

Casino games and slots available at 9.GAME Casino

9.GAME Casino offers these types of casino games: Slots, Roulette, Video poker, Jackpot games, Keno, Other card games, Other games.

Casino games from 18 game providers are offered. This includes Playtech, Apricot (Microgaming), TaDa Gaming, Pragmatic Play, Red Tiger Gaming, Evoplay, BGaming, Spinomenal, Relax Gaming, CQ9 Gaming, PopOK Gaming, Askmeslot, Fa Chai Gaming, BBIN, Spribe, PGsoft (Pocket Games Soft), JDB Gaming, Ka Gaming.

9.GAME Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by 9.GAME Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.