I've been waiting 4 days now!
Plus, they push the waiting period to the weekend and then say they don't process weekends making you wait two extra days.
- Slow payouts

Read our 5Gringos Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.
5Gringos Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. Use the Safety Index as a guide. A higher score generally means fewer risks when you play and withdraw. 5Gringos Casino scored an Above average Safety Index of 6.5, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Read on to get the full picture on 5Gringos Casino and decide if this casino is worth your time.
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of 5Gringos Casino, we meticulously evaluated and analyzed the Terms and Conditions of 5Gringos Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
According to our approximate calculation or collected information, 5Gringos Casino is a large online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we are aware, no relevant casino blacklists mention 5Gringos Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
Taking into account all factors in our review, 5Gringos Casino has scored a Safety Index of 6.5, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. Unfair or predatory clauses are not unusual in casino T&Cs. Where we find them, they often give the casino grounds to withhold winnings from players.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of 5Gringos Casino to be mostly fair.
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. Our Complaint Resolution Center takes in player complaints. We add these to complaints from other sources when we work out the Safety Index.
We currently have 1 complaints directly about this casino in our database, as well as 7 complaints about other casinos related to it. Because of these complaints, we've given this casino 9,600 black points in total, out of which 9,581 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
The user satisfaction feedback of 5Gringos Casino shared by 31 users has resulted in a Bad User feedback score. You can find the reviews in the User reviews part of this page.
5Gringos Casino is owned by Liernin Enterprises LTD and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
5Gringos Casino has been granted a gambling license in Estonia issued by Tax and Customs Board.
5Gringos Casino supports 6 payment options. This includes: Neteller, Skrill, VISA, Mastercard, Zimpler, Skrill 1-Tap.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
| Withdrawal limits | Win limits |
|---|---|
| EUR 500 per day | No win limit |
| EUR 10,000 per month |
"Every online casino we review is assessed for the quality and availability of its customer support and the range of languages it supports." The table below contains information about the languages at 5Gringos Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| Estonian |
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at 5Gringos Casino, account management, withdrawal process, etc. Based on the test we have conducted, we have rated the customer support of 5Gringos Casino as average.
5Gringos Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 23 game providers are offered. This includes Nolimit City, Playtech, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Big Time Gaming, Playson, ELK Studios, Push Gaming, Wazdan, PariPlay, Spinomenal, Tom Horn, Iron Dog Studio, Relax Gaming, Gameburger Studios, Kalamba Games, Oryx Gaming, Apollo Games.
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
Unfortunately, there are no available bonus offers from 5Gringos Casino in our database at the moment.
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 5Gringos Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Explore the game selection available at 5Gringos Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Browse all bonuses offered by 5Gringos Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Unfortunately, it seems that 5Gringos Casino does not offer any bonuses to players from your country.
Browse an overview of payment methods supported by 5Gringos Casino, along with related limits and fees associated with transactions to or from your casino account.
Supported Fiat currencies.
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
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