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OverviewBonusesUser reviews1Safety Index explainedDiscussion1Payment methods32
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
24Play Casino Review
24Play Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. 24Play Casino has a Very low Safety Index of 2.2, demonstrating a significant deficiency in terms of fairness and safety as per our methodology. Continue reading our 24Play Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index of 24Play Casino – Is it fair and safe?
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of 24Play Casino, we thoroughly read and reviewed the Terms and Conditions of 24Play Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.
Based on our estimates or gathered data, 24Play Casino is one of smaller online casinos. It has a very high amount of restrained payouts in complaints from players, when we take its size into account. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
We did not find 24Play Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, 24Play Casino has scored a Safety Index of 2.2, representing a Very low value. We firmly advise players to avoid this casino and explore alternatives with a higher Safety Index.
24Play Casino T&Cs
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of 24Play Casino to be unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to 24Play Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 1,106 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of 24Play Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 1 player review of 24Play Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
24Play Casino company information and licenses
24Play Casino belongs to 24Play LTD and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.
24Play Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Control Board.
About payment methods and win and withdrawal limits
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 5,000 per week
No win limit
GBP 5,000 per week
AUD 5,000 per week
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at 24Play Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
German
24/7
Swedish
24/7
French
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at 24Play Casino, account problems, withdrawals, or other issues, it holds significant value for us. 24Play Casino has a slow or bad customer support, judging by the results of our testing.
Slots and casino games at 24Play Casino
You can play these types of games at 24Play Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 44 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, IGT, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Betsoft Gaming, Playson, Amatic, Push Gaming, BGaming, Wazdan, Red Rake Gaming, Spinomenal, Booming Games, Gaminator, Booongo (BNG), Relax Gaming, Betgames, Smartsoft Gaming, Ela Games, Platipus, Kajot, Fugaso, Apollo Games, Elbet, Konami, Gamomat, Zillion Games, Triple Profits Games (TPG), InOut, Playbro, Aristocrat, Vivo Gaming, 7Mojos, Hacksaw Gaming, Netgame, Amusnet (EGT).
Bonuses and codes offered by 24Play Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 5 bonuses offered by 24Play Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Visit our separate page on 24Play Casino bonuses to learn more about this casino's offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(32)
Payment methods (32)
Withdrawal limits
per week
€5,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(5)
All website languages
EnglishFrenchGermanSpanishSwedish
English customer support
All languages
(5)
All customer support languages
EnglishFrenchGermanSpanishSwedish
English live chat
All languages
(5)
All livechat languages
EnglishFrenchGermanSpanishSwedish
Game providers
Show all
(44)
Game providers (44)
Casino screenshots
Positives
Just a few restricted countries
Negatives
Maximum payout will be 10x last deposit if accumulated deposit amount does not exceed €/£/$200
Limited responsible gaming options
Not all payment methods are available for all countries
Browse all bonuses offered by 24Play Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(1)
User reviews of 24Play Casino
This is a place to share experience with 24Play Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Avoid 24Play Casino – total scam. They use fake "terms" and endless excuses to avoid paying. Customer support just delays and repeats scripted answers. You’ll never see your money back. Stay away from this setup — pure con artists.
Avoid 24Play Casino – total scam.They use fake "terms" and endless excuses to avoid paying. Customer support just delays and repeats scripted answers. You’ll never see your money back. Stay away from this setup — pure con artists.
Safety Index explained
Safety Index of 24Play Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 24Play Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low2.2/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Unfair terms and conditions
Common bonus hunting strategies may be seen as a serious T&C violation
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Rule that basically gives the operator the right to act (even confiscate winnings) without valid justification
T&C copied from the casino's website (in English):
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Use of betting techniques that do not provide an unfair advantage may be seen as a serious T&C violation
T&C copied from the casino's website (in English):
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Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Max win based on deposits
T&C copied from the casino's website (in English):
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Unreasonably short time frame for providing information within KYC processes
T&C copied from the casino's website (in English):
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Casino voids gaming account balances after less than four years of account inactivity
T&C copied from the casino's website (in English):
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Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Other factors
Operates with a fake license
Slow or bad customer support
Complaints about 24Play Casino and related casinos
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