HomeOnline casinos21betscasino Review

21betscasino Review

avatarMichaela S.
Last updated 12/2025
Safety Index
6.9
User feedbackNot enough data
4 reviews
avatarMichaela S.
Last updated 12/2025

Read our 21betscasino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
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Pros and cons

  • Casino accepts players from many countries
  • Good selection of game providers
  • Various responsible gaming options available
  • Withdrawal fees
  • Low monthly withdrawal limits

Casino screenshots

21bets_casino_homepage_desktop
21bets_casino_promotions_desktop

21betscasino Review

21betscasino was tested by our casino review team. They used our casino review methodology to look at its strong points and the areas that need work. Our team checked the casino's Terms and Conditions, licenses, player complaints, support, and limits. They used these to find out if this casino is safe and honest or a risk to players.

Drawing on our team's research, we have worked out the casino's Safety Index. This score gives a clear picture of how safe and fair the casino is. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. An Above average Safety Index of 6.9 makes 21betscasino a good choice for many players. Just keep in mind that some casinos do rank higher. Continue reading our 21betscasino review and learn more about this casino in order to determine whether or not it's the right one for you.

Fairness and safety of 21betscasino

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of 21betscasino, we have looked closely into the Terms and Conditions of 21betscasino and reviewed them. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.

According to our approximate calculation or collected information, 21betscasino is an average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

As far as we know, no relevant casino blacklists include 21betscasino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

In our comprehensive review of all relevant aspects, 21betscasino has attained an Above average Safety Index of 6.9. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.

Note: To the best of our knowledge, 21betscasino is associated with 1 other online casino. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of 21betscasino.

21betscasino T&Cs

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of 21betscasino to be unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints filed about 21betscasino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 0 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 0 black points in total, out of which 0 come from related casinos.

21betscasino user feedback and reviews

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

So far, we have received only 4 player reviews of 21betscasino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 5 or more reviews. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

21betscasino company data and licenses

21betscasino has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.

21betscasino holds licenses issued by licensing authorities in these countries or regions: United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority).

Win and withdrawal limits, payment options

21betscasino accepts deposits via 24 payment methods. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, VISA Debit, Trustly Pay, PayPal, Diners Club, Neosurf, Maestro, Bitcoin (BTC), AstroPay, Bank transfer, ApplePay, Instant EFT by Swiffy, Pay by Bank, Ethereum (ETH), USD Coin (USDC), JCB, Interac, MuchBetter, Discover.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
EUR 3,000 per week No win limit
EUR 6,000 per month
USD 3,000 per week
USD 6,000 per month
Unlimited in GBP
NOK 30,000 per week
NOK 60,000 per month
CAD 3,000 per week
CAD 6,000 per month
JPY 300,000 per week
JPY 600,000 per month
NZD 3,000 per week
NZD 6,000 per month
ZAR 60,000 per week
ZAR 120,000 per month
GTQ 30,000 per week
GTQ 60,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

"We factor in customer support quality and language options as key data points whenever we review an online casino." The options available at 21betscasino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
Japanese Yes Yes Yes24/7
Finnish Yes Yes Yes24/7
French Yes Yes Yes24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at 21betscasino, your account, withdrawals, or anything else. Our testing found 21betscasino's customer support to be good.

21betscasino slots and casino games

21betscasino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Games from 121 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Rival, Big Time Gaming, WMS, Scientific Games (SG Digital), Playson, Nextgen Gaming, ELK Studios, Ezugi, Evoplay, Eyecon, SA Gaming, BGaming, Barcrest, Wazdan, Habanero, Lightning Box, Spinomenal, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, Genesis Gaming, Booongo (BNG), MrSlotty, Chance Interactive, Games Warehouse, Inspired Gaming, PearFiction Studios, Jelly, Gamshy, Fantasma Games, Old Skool Studios, Half Pixel Studios, S Gaming, Playzido, Atomic City, Lucky Streak, Nailed it! Games, All For One Studios (ALL41), Revolver Gaming, Northern Lights Gaming, OnAir Entertainment, Spinoro, Triple Edge Studios, Infinity Dragon Studios, PlayPearls, Gameburger Studios, Real Dealer Studios, TVBet, Neon Valley Studios, Max Win Gaming, Skywind Group, Caleta Gaming, High Limit Studio, Pulse 8 Studios, Hammertime, Aurum Signature Studios, Super Spade Club, Games Global, Light & Wonder, InnoGames, SimplePlay, Stormcraft Studios, Circular Arrow, Coin Machine Gaming, Red7, AreaVegas, Oros Gaming, Prospect Gaming, Groove, Wishbone, Slingshot Studios, Alchemy Gaming, Skillzzgaming, GONG Gaming Technologies, Shuffle Master, BF Games, Fortune Factory Studios, Spribe, Bet Digital, Foxium, Buck Stakes Entertainment, Vivo Gaming, Crazy Tooth Studio, Salsa Technology, Games Inc., Leap Gaming, Switch Studios, Barstruck, Fun Fiesta, Blue Ring Studios, Synot Games, Fugaso, Felix Gaming, Gamevy, SpinPlay Games, Neko Games, Retro Gaming, Gold Coin Studios, Kalamba Games, Core Gaming, Spark Gaming, Just For The Win, Playzia, Snowborn Games, Hacksaw Gaming.

21betscasino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

At present, there are 2 bonuses from 21betscasino in our database, including:

  • 120 EXTRA SPINS on Big Bass Bonanza
  • 100% up to $200

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Company info

  • Operator ProgressPlay Limited
  • Platform ProgressPlay
  • Established 2012
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 21betscasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Unfair
Issues found: 10
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small to medium casinoMedium group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Very good
Total complaints: 0
Last updatedLast updated

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Unfair terms and conditions
      • Use of the Martingale betting strategy may result in confiscated winnings
      • Detection of some basic betting techniques may result in confiscated winnings
      • Common bonus hunting strategies may be seen as a serious T&C violation
      • Detection of some betting techniques while wagering bonuses may result in confiscated winnings
      • Players must watch how much they bet even when playing without bonuses
      • Improper player behavior as grounds for confiscated winnings
      • Repeatedly withdrawing and redepositing to get more bonuses may lead to winnings being confiscated
      • Players who only deposit when bonuses are offered risk losing their winnings
      • Low-risk play may lead to winnings being confiscated
      • Low-risk play may lead to winnings being confiscated
      Complaints about 21betscasino
      This tab does not contain any complaints

      We do not have any complaints about 21betscasino in our database. If you have been mistreated by this casino, you can submit a complaint about it.

      Submit a complaint

      Games

      Explore the game selection available at 21betscasino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 14 Not Available: 1
      Real Games
      Verified by Gamecheck

      Game providers

      Show all (121)
      • NetEnt
      • Rival
      • Nolimit City
      • Betsoft Gaming
      • Pragmatic Play
      • Playtech
      • Apricot (Microgaming)

      21betscasino bonuses

      Browse all bonuses offered by 21betscasino, including their no deposit bonus offers and first deposit welcome bonuses.

      Casino Guru
      We want players to understand gambling.

      Payments

      Browse an overview of payment methods supported by 21betscasino, along with related limits and fees associated with transactions to or from your casino account.

      Payment methods

      Show all (24)
      • Neteller
      • Skrill
      • PaysafeCard
      • Payz (ecoPayz)
      • VISA
      • Mastercard
      • VISA Debit

      Transaction limits

      Withdrawal limits
      $6,000
       per month
      $3,000
       per week
      Win limits
      Unknown

      Currencies

      Traditional

      Supported Fiat currencies.

      USDCADEURGBPGTQJPYNOKNZDZAR

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 6 languages
      EnglishFrenchSpanishFinnishJapanese 1 more
      Live chat
      Available in 6 languages
      EnglishFrenchSpanishFinnishJapanese 1 more
      Customer support:
      Available in 6 languages
      EnglishFrenchSpanishFinnishJapanese 1 more
      Live chat rating
      Good
      Last updatedLast updated
      Date and tester
      Rating
      27 Aug 2025
      Jana K.
      Subpar
      19 Nov 2024
      Jean S.
      Subpar
      14 Feb 2024
      Michaela S.
      Subpar
      09 May 2023
      Michaela S.
      Subpar
      09 Jan 2023
      Veronika F.
      Good
      11 Aug 2021
      Adam M.
      Good

      User reviews of 21betscasino

      This is a place to share experience with 21betscasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 4 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 2 years ago
      I won £100 and had £300 in my balance, they closed my account without notice, now i can't get my money, please avoid using this site
      • Don't pay out
      • 3 years ago
      Waiting for the verification since almost two weeks ago, they ask for more than what you have to send in, and instead of asking for everything, they wait up to 72h which they have, then they ask for a new one 😡😡
      • Customer support that it says they have 24/7 is such a disaster it's laughable
      • 3 years ago
      Don't waste your time or money on this Casino I've had two decent wins at Rios casino once with LTC and another using debit card and they make you jump through hoops and then don't get back to you. They wouldn't let me withdraw unless I proved ownership of old bank cards that I no longer have. Finally done with this casino taking my money elsewhere.
      • No positives
      • Will continously cancel your withdrawal docs and cashout untill you replay the winnings
      • Not recommended at at SCAMMER

      21betscasino discussion

      Discuss anything related to 21betscasino with other players, share your opinion, or get answers to your questions.

      Casino Guru
      We want players to understand gambling.
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