Our independent casino review team has taken a detailed look at 21Bets Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Although 21Bets Casino scored an Above average Safety Index of 6.5, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Continue reading our 21Bets Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Fairness and safety of 21Bets Casino
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of 21Bets Casino, we have looked closely into the Terms and Conditions of 21Bets Casino and reviewed them. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
According to our approximate calculation or collected information, 21Bets Casino is an average-sized online casino. In proportion to its size, it has received complaints with an average total value of disputed winnings. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we know, no relevant casino blacklists include 21Bets Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
In our comprehensive review of all relevant aspects, 21Bets Casino has attained an Above average Safety Index of 6.5. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Note: As far as we are concerned, 21Bets Casino is related to 10 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of 21Bets Casino.
21Bets Casino Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of 21Bets Casino to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about 21Bets Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 0 complaints directly about this casino in our database, as well as 8 complaints about other casinos related to it. Because of these complaints, we've given this casino 443 black points in total, out of which 443 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
21Bets Casino user feedback and reviews
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 6 player reviews so far. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
21Bets Casino company data and licenses
21Bets Casino is owned by and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
21Bets Casino holds licenses issued by licensing authorities in these countries or regions: United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority).
Win and withdrawal limits, payment options
21Bets Casino accepts deposits via 24 payment methods. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, VISA Debit, Trustly, PayPal, Diners Club, Neosurf, VISA Electron, Maestro, Switch, VISA Delta, AstroPay, Bank transfer, ApplePay, Instant EFT, SwiffyEft, JCB, Interac, MuchBetter, Discover.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 3,000 per week
No win limit
EUR 6,000 per month
USD 3,000 per week
USD 6,000 per month
Unlimited in GBP
NOK 30,000 per week
NOK 60,000 per month
CAD 3,000 per week
CAD 6,000 per month
JPY 300,000 per week
JPY 600,000 per month
NZD 3,000 per week
NZD 6,000 per month
ZAR 60,000 per week
ZAR 120,000 per month
GTQ 30,000 per week
GTQ 60,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at 21Bets Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Japanese
24/7
Finnish
24/7
French
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at 21Bets Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of 21Bets Casino to be good.
21Bets Casino slots and casino games
21Bets Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 118 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Rival, Big Time Gaming, WMS, Scientific Games (SG Digital), Playson, Nextgen Gaming, ELK Studios, Ezugi, Evoplay, Eyecon, SA Gaming, BGaming, Barcrest, Wazdan, Habanero, Lightning Box, Spinomenal, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Genesis Gaming, Booongo (BNG), MrSlotty, Chance Interactive, Games Warehouse, Greentube, Genii, Inspired Gaming, PearFiction Studios, Jelly, Gamshy, Fantasma Games, Old Skool Studios, Half Pixel Studios, S Gaming, Playzido, Lucky Streak, Nailed it! Games, ALL41 STUDIOS, Revolver Gaming, Northern Lights Gaming, On Air Entertainment, Triple Edge Studios, Infinity Dragon Studios, PlayPearls, Gameburger Studios, Real Dealer Studios, TVBet, Slot Factory, Neon Valley Studios, Skywind Group, Caleta Gaming, High Limit Studio, Pulse 8 Studios, Hammertime, Aurum Signature Studios, Super Spade Club, Games Global, Light & Wonder, InnoGames, SimplePlay, Stormcraft Studios, Circular Arrow, Coin Machine Gaming, Red7, AreaVegas, Ino Games, Oros Gaming, Prospect Gaming, Groove, Wishbone, Slingshot Studios, Alchemy Gaming, Skillzzgaming, GONG Gaming Technologies, Shuffle Master, BF Games, Fortune Factory Studios, Spribe, Bet Digital, Foxium, Buck Stakes Entertainment, Vivo Gaming, Crazy Tooth Studio, Salsa Technology, Games Inc., Leap Gaming, Switch Studios, Barstruck, Blue Ring Studios, Synot Games, Fugaso, Felix Gaming, Gamevy, SpinPlay Games, Neko Games, Retro Gaming, Gold Coin Studios, Kalamba Games, Core Gaming, Just For The Win, Games Lab, Snowborn Games, Hacksaw Gaming.
21Bets Casino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 6 bonuses from 21Bets Casino based on the data from our database.
Note: In case you are looking for more information about this casino's bonus offers, visit our 21Bets Casino bonuses page.
Browse all bonuses offered by 21Bets Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(6)
User reviews of 21Bets Casino
This is a place to share experience with 21Bets Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Waiting for the verification since almost two weeks ago, they ask for more than what you have to send in, and instead of asking for everything, they wait up to 72h which they have, then they ask for a new one 😡😡
Väntar på verifieringen sen snart två veckor tillbaka, dom begär utöver det man ska skicka in, och istället för att begära allt väntar dom upp till 72h som dom har på sig , sen begär dom ett nytt 😡😡
Customer support that it says they have 24/7 is such a disaster it's laughable
Kundsupport som det står att dom har 24/7 är så katastrof att det är skrattretande
Chaddy355
Unregistered user
• 1 year ago
Don't waste your time or money on this Casino I've had two decent wins at Rios casino once with LTC and another using debit card and they make you jump through hoops and then don't get back to you. They wouldn't let me withdraw unless I proved ownership of old bank cards that I no longer have. Finally done with this casino taking my money elsewhere.
No positives
Will continously cancel your withdrawal docs and cashout untill you replay the winnings
Not recommended at at SCAMMER
Safety Index explained
Safety Index of 21Bets Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 21Bets Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average6.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.2
PotsOfLuck Casino has a Safety Index of 6.2, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.2
PotsOfLuck Casino has a Safety Index of 6.2, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.2
PotsOfLuck Casino has a Safety Index of 6.2, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.2
PotsOfLuck Casino has a Safety Index of 6.2, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.5
ScorchingSlots Casino has a Safety Index of 6.5, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.5
Kerching Casino has a Safety Index of 7.5, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.5
Kerching Casino has a Safety Index of 7.5, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.5
Kerching Casino has a Safety Index of 7.5, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
