20bets Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. 20bets Casino has an Above average Safety Index of 7.4, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Carry on reading our 20bets Casino review to make an informed decision whether or not this casino is the right fit for you.
Safety Index – 20bets Casino fairness and safety
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the 20bets Casino Terms and Conditions as part of our review of 20bets Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
Based upon our estimates and collected information, we consider 20bets Casino a medium-sized online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
We did not find 20bets Casino on any relevant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
All of that, together with other factors considered in our review, has resulted in 20bets Casino having a Safety Index of 7.4, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.
20bets Casino T&Cs
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of 20bets Casino to be mostly fair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to 20bets Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 420 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of 20bets Casino
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 8 players, 20bets Casino does not have a User satisfaction score yet. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
20bets Casino company information and licenses
20bets Casino belongs to Ryker B.V. and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
20bets Casino has been granted licenses by authorities in the following countries or regions: Curaçao (Curaçao Gaming Control Board), Comoros (Anjouan Gaming).
About payment methods and win and withdrawal limits
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 7,500 per week
EUR 200,000 per spin
EUR 15,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at 20bets Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
Russian
24/7
German
24/7
Italian
French
24/7
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at 20bets Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say 20bets Casino has a good customer support based on the responses we have received during our testing.
Casino games and slots available at 20bets Casino
You can play these types of games at 20bets Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 66 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Realtime Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, PariPlay, Habanero, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Gaming, Tom Horn, Iron Dog Studio, Belatra Games, Booongo (BNG), MrSlotty, Relax Gaming, Platipus, We Are Casino, Lucky Streak, Ganapati, Mancala Gaming, Bundesliga Virtual, G Games, Gamomat, OneTouch, Kiron Interactive, Mobilots, Spearhead Studios, Gamino, SlotMill, Amusnet (EGT), Patagonia, Oryx Gaming, Worldmatch, Live Games, Fugaso, Gamzix, Kalamba Games, Betradar, CT Interactive, Golden Hero, Thunderspin, 7Mojos, Hacksaw Gaming, XPG (xprogaming), Asia Gaming.
Bonuses and codes offered by 20bets Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 3 bonuses from 20bets Casino based on the data from our database.
Note: Visit our separate page on 20bets Casino bonuses to learn more about this casino's offers.
Browse all bonuses offered by 20bets Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of 20bets Casino
This is a place to share experience with 20bets Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
A casino that does not deserve such a high rating! The verification takes at least 2 days and if they find something "wrong" it can take up to a week at least! Chat help is non-existent and email conversation is sporadic, the offer they advertise is often fake! Avoid this casino if you don't want to get angry!
En casino som inte förtjänar så hög betyg! Verifieringen tar minst 2 dagar och om dom hittar något "fel" kan ta upp till en vecka minst! Chatthjälp är obefintligt och mail konversation är sporadiskt, erbjudande som dom reklamerar är ofta falskt! Undvik detta casino om ni inte vill bli arga!
NOTHING
INGET
The verification takes at least 48 hours, then it can take forever if they don't approve
Verifieringen tar minst 48 timmar, sen kan det ta evigheter om dom inte godkänner
Ilona from 20 Bet is by far the best VIP manager I have ever had. I have played in the casino on many different betting sites and also placed sports bets. Ilona is there for me 24/7, I can reach her day and night, and she is also very reliable and generous. There are no problems with her. She always stands up for me and makes everything possible. I am happy to repeat myself when I say that Ilona is the best person to contact. That's why everything goes to 20bet!!!
My experience with this casino is very bad considering that I have been a customer for two years and I play actively, I have never won, or what should I call it, although I have played with high stakes, low stakes, etc. If we look at what RTP officially is, we would all choose this casino, well it's just a scam. I was supposedly third in the ranking, the highest amount was 50€, but strangely enough the same nickname is always on it as always, I couldn't see anything with my name on it because such a thing doesn't exist.
Meine Erfahrung mit diesem Casino ist sehr schlecht, wenn man bedenkt, dass ich seit zwei Jahren Kunde bin und aktiv spiele, ich nie gewonnen habe, oder wie soll man das nennen, obwohl ich mit hohen Einsätzen, niedrigen Einsätzen usw. gespielt habe Wenn wir uns ansehen, was RTP offiziell ist, würden wir uns alle für dieses Casino entscheiden, nun es ist nur eine Scam.Bei dem Rangliste war ich drei angeblich,das höchste Betrag war 50€,aber komischerweise steht immer die gleiche Spitzname drauf wie immer,ich konnte mich gar nichts drauf sehen mit meinem Namen weil sowas existiert nicht.
I want to get something off my chest today: I've been looking at a hell of a lot of platforms and websites. And it always stands and falls with the support. The support of 20bet.com is unmatched for me, I have not seen anything so accommodating and supportive. I know of only one platform that comes close, but they still remain unmatched. Despite all the prophecies of doom, 20bet is my TOP favorite.
Verification worked very well with the first payout, a short additional request for the deposit card was added. After that everything went very smoothly. Payout worked within 3 working days and even after the weekly limit, the follow-up payment worked after 7 days within 2 working days. Class
Verifikation klappte sehr gut bei der ersten Auszahlung kam eine kurze Nachforderung der Einzahlkarte hinzu. Danach lief alles sehr Problemlos. Auszahlung klappte innerhalb von 3 Werktagen und auch nach dem Wochenlimit klappte die Folgeauszahlung nach 7 Tagen innerhalb von 2 Werktagen. Klasse
don't play here. they got it with a verif this is how they need it. generally do not want to pay. scammers. if anyone knows good clones of this office, please let me know. 2 days have passed. they blocked my account and that's it) they took my money) SCAMMERS
не играйте тут. достали с верифом то так то так им нужно. в общем не хотят платить. мошенники. если кто знает клоны хорошие этой конторы дайте знать пожалуйста.ПРОШЛО 2 дня. они заблокировали мой аккаунт и все) деньги мои забрали) МОШЕННИКИ
Scam casino deluxe. Anyone who would like to lose their money or crypto as quickly as possible is in good hands here. Incredibly bad site. Can't even integrate the latest slots from Pragmatic. Deposits via Crypto like to take up to 2 hours never seen before. Some slots don't load at all. Page in general incredibly poorly programmed confusing extremely sluggish you might think the servers are from the early 2000s. The most important. RTP underground. You hardly get any free spins even after 300-500 spins. Incredibly big scam. Same slots other casino zack free spins without endless spins. Something is wrong here. I advise everyone to go far away from the casino. Absolute rip-off should be closed immediately!
Scam Casino Deluxe. Wer gerne sein Geld oder Crypto schnellst möglich verlieren möchte ist hier gut aufgehoben. Unglaublich schlechte Seite. Schaffen es nicht mal aktuellste Slots zu integrieren von Pragmatic. Einzahlung per Crypto dauern gerne mal bis zu 2 Stunden noch nie gesehen. Slots laden teilweise überhaupt nicht. Seite im Allgemeinen unfassbar schlecht programmiert unübersichtlich extrem Träge man könnte meinen die Server stammen aus den anfangs 2000 er. Das wichtigste. RTP unterirdisch. Man bekommt selbst nach 300-500 Spins kaum Freespins. Unfassbar großer Scam. Gleichen Slots anderen Casino zack Freispiele das ohne endlose Spins. Hier stimmt einiges nicht. Ich rate jeden sich weit von dem Casino zu entfernen. Absolute Abzocke gehört umgehend geschlossen!
Slow site very confusing
Langsame Seite sehr unübersichtlich
Deposits via Crypto like to take 2 hours
Einzahlungen per Crypto dauern gerne 2 Stunden
Slots sometimes don't run very slowly at all or don't load at all
Slots laufen teilweise überhaupt nicht sehr langsam oder laden gar nicht
Bonus offers uninteresting
Bonus Angebote uninteressant
RTP felt 50% when free spins come then like after 400-500 spins
RTP gefühlt 50 % wenn Freespins kommen dann gerne mal nach 400-500 Spins
Safety Index explained
Safety Index of 20bets Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 20bets Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
