20bets Casino Review

Show company details

Payment methods

Show all (17)

Withdrawal limits

per month

€15,000

per week

€7,500

Owner Ryker B.V.

Established 2021

Estimated annual revenues

> $1,000,000

Licensing Authorities

Curaçao (CEG)

OverviewBonusesUser reviews5Safety Index explainedDiscussion4Payment methods17

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20bets Casino Review

We've thoroughly reviewed 20bets Casino and gave it an Above average Safety Index. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, 20bets Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 121 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

Warning: 20bets Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Warning: 20bets Casino has a win limit of €200,000 per spin (game round). If you win more, you will not get the money exceeding the limit. We consider any win limit to be extremely unfair to players, which is why we penalize any casino that has implemented it, unless the win limit is enforced by third-party factors, such as local regulations.

20bets Casino has an Above average Safety Index. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting an even higher rating from us. Even despite that, you can expect this casino to be a good place to play at.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (17)

Withdrawal limits

per month

€15,000

per week

€7,500

Games
Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Language options

English website

All languages (7)

English customer support

All languages (4)

English live chat

All languages (4)

Game providers
Show all (66)
Game providers (66)

CASINO SCREENSHOTS

Positives

Deposits and withdrawals in cryptocurrencies
Good selection of game providers
Live chat support is available 24/7
Massive selection of games including wide variety of live dealer games

Negatives

Limited responsible gaming options
Casino has max win limit per spin

Interesting facts

Small international casino
Average monthly withdrawal limit
All deposits need to be wagered 1x before withdrawal

Author & Guarantor: Ayberk Ayan Last updated: 16 Dec 2023 Anything incorrect or missing? Let me know

20bets Casino bonuses

Browse all bonuses offered by 20bets Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of 20bets Casino

This is a place to share experience with 20bets Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 5 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

Nicobecker92

Visitor

• 5 months ago

20bet is by far the best site in both the sports and casino sectors. There is a wide range of sports betting and casino games here that I have never seen on any other site. The deposit/withdrawal happens within seconds and is always reliable. Support is available 24/7 in all languages. I can definitely recommend 20bet!!

Stipo1974

Novice

• 7 months ago

I want to get something off my chest today: I've been looking at a hell of a lot of platforms and websites. And it always stands and falls with the support. The support of 20bet.com is unmatched for me, I have not seen anything so accommodating and supportive. I know of only one platform that comes close, but they still remain unmatched. Despite all the prophecies of doom, 20bet is my TOP favorite.

Support
Choice of games

not so many deposit bonuses

andyohmsen

Novice

• 9 months ago

Verification worked very well with the first payout, a short additional request for the deposit card was added. After that everything went very smoothly. Payout worked within 3 working days and even after the weekly limit, the follow-up payment worked after 7 days within 2 working days. Class

serious process
seriöser Ablauf
good slot providers
gute Slotanbieter

not all new slots of the providers
nicht alle neuen Slots der Anbieter
some providers do not load
manche Anbieter laden nicht

dakovtoni004

Junior Apprentice

• 1 year ago

don't play here. they got it with a verif this is how they need it. generally do not want to pay. scammers. if anyone knows good clones of this office, please let me know. 2 days have passed. they blocked my account and that's it) they took my money) SCAMMERS

marciistamstart

Junior Apprentice

• 1 year ago

Scam casino deluxe. Anyone who would like to lose their money or crypto as quickly as possible is in good hands here. Incredibly bad site. Can't even integrate the latest slots from Pragmatic. Deposits via Crypto like to take up to 2 hours never seen before. Some slots don't load at all. Page in general incredibly poorly programmed confusing extremely sluggish you might think the servers are from the early 2000s. The most important. RTP underground. You hardly get any free spins even after 300-500 spins. Incredibly big scam. Same slots other casino zack free spins without endless spins. Something is wrong here. I advise everyone to go far away from the casino. Absolute rip-off should be closed immediately!

Slow site very confusing
Langsame Seite sehr unübersichtlich
Deposits via Crypto like to take 2 hours
Einzahlungen per Crypto dauern gerne 2 Stunden
Slots sometimes don't run very slowly at all or don't load at all
Slots laufen teilweise überhaupt nicht sehr langsam oder laden gar nicht
Bonus offers uninteresting
Bonus Angebote uninteressant
RTP felt 50% when free spins come then like after 400-500 spins
RTP gefühlt 50 % wenn Freespins kommen dann gerne mal nach 400-500 Spins

Safety Index of 20bets Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 20bets Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.2/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be somewhat unfair

Not found on any relevant casino blacklist

Low value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Other factors

Low win limit: €200,000 / spin or game round

Complaints about 20bets Casino and related casinos (9)

9All0Opened1Not solved6Solved2Rejected

Complaints directly about 20bets Casino

Case closed

Disputed amount: €14,000

Player's withdrawal is delayed.

The player from Germany had won €14,000 and despite having successfully verified his account and his withdrawal request being given priority, he hadn't received the winnings. After the Complaints Team had advised him to wait for at least 14 days for the withdrawal process to be completed, the player confirmed that he had received his winnings. Consequently, we had marked the complaint as 'resolved'.

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Submitted: 09 Feb 2024

Case closed

Disputed amount: 11,300 kr

Player struggling with video verification at 20Bets Casino.

The player from Norway is struggling with an additional video verification step after successfully depositing money. The provided email for verification appears to be invalid as the video emails bounce back. The player's most recent withdrawal request was declined due to this issue. Player’s complaint has been resolved successfully.

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Submitted: 03 Sep 2023

Case closed

Disputed amount: €2,928

Player struggles to complete video verification for withdrawal.

The player from Norway is having issues completing the video verification process for a withdrawal. He tried to send the required video through email but received error messages. He contacted support and after several interactions, they still couldn't fix the issue and the withdrawal has been delayed. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

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Submitted: 28 Aug 2023

Case closed

Disputed amount: Ł2

Player’s deposit has never been credited to his casino account.

The player from Germany has deposited money into casino account but the funds seem to be lost. Player’s complaint has been resolved successfully.

Submitted: 30 Mar 2023

Unresolved Our verdict

No reaction, passive regulator

Black points: 121

Disputed amount: €130

Player’s withdrawal has been delayed.

The player from Greece has requested a withdrawal one week prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. Since we have not received any response from the casino, we were forced to close this complaint as 'unresolved'.

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Submitted: 10 Sep 2022

Case closed

Disputed amount: €160

Player’s struggling to complete the account verification.

The player from Austria is experiencing difficulties withdrawing his winnings due to ongoing verification. Player’s complaint has been resolved successfully.

Submitted: 25 Jun 2022

Case closed Our verdict

Player stopped responding

Disputed amount: €345

Player has experienced technical glitches while playing.

The player from Sweden has experienced technical problems while wagering the bonus. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 02 Jun 2022

Case closed Our verdict

Other

Disputed amount: €328

Player's account has been blocked.

The player from Poland has been blocked due to an investigation of their account. We were forced to reject this complaint because the player focused only on sports betting.

Submitted: 18 May 2022