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Warning:No general Terms and Conditions
This casino does not have any publicly available general Terms and Conditions, which means it does not specify the rules that should be followed when playing at it.
15win Casino Review
Our independent casino review team has taken a detailed look at 15win Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. 15win Casino has Low Safety Index of 4.4, indicating a bad performance in terms of fairness and safety based on our evaluation criteria. Proceed with reading our 15win Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Fairness and safety of 15win Casino
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
Reading and evaluating the Terms and Conditions is an essential part of our Safety Index calculation. However, we were unable to find any General T&Cs in the case of 15win Casino. In our view, this is a serious problem in terms of fairness and safety – that's why we decreased the Safety Index of the casino. In addition to that, our review team discovered unfair or problematic rules that were not part of the General T&Cs.
According to our approximate calculation or collected information, 15win Casino is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
We did not find 15win Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All in all, when combined with other factors that come into play in our review, 15win Casino has landed a Low Safety Index of 4.4. We urge players to refrain from using this casino and search for one with a higher Safety Index instead.
15win Casino T&Cs
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
No General T&Cs were found when reviewing 15win Casino's website. The casino does not provide players with their rights and responsibilities, nor does it specify terms that apply to the casino itself, which we regard as a big concern. In addition to this, our expert team encountered unjust and suspicious rules defined outside of the General Terms and Conditions.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to 15win Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found no relevant complaints about this casino.
User feedback and assessment of 15win Casino
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
However, there are no user reviews available for 15win Casino in our database at this time. In case you have had an enjoyable or disappointing experience with this casino, we encourage you to share your feedback and rating on our website.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
15win Casino company information and licenses
15win Casino has estimated annual revenues higher than $20,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
15win Casino has been granted licenses by authorities in the following countries or regions: Curaçao (Gaming Curaçao), Brazil.
About payment methods and win and withdrawal limits
15win Casino supports 1 payment option. This includes: PIX.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
BRL 50,000 per day
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at 15win Casino.
Language
Website
Customer support
Live chat
English
Portuguese
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at 15win Casino, account problems, withdrawals, or other issues, it holds significant value for us. 15win Casino has a slow or bad customer support, judging by the results of our testing.
15win Casino slots and casino games
You can play these types of games at 15win Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 18 casino game providers are available. This includes NetEnt, Apricot (Microgaming), TaDa Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Ezugi, Win Gaming (WG), T1Games, CQ9 Gaming, JILI, Dragoon Soft, Xgame, Joker, PGsoft (Pocket Games Soft), Creative Gaming, JDB Gaming, Ka Gaming.
15win Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. Sadly, there are now no bonuses available from 15win Casino stored in our database.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Withdrawal limits
per day
50,000 R$
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(2)
All website languages
EnglishPortuguese
Only Portuguese customer support
Only Portuguese live chat
Game providers
Show all
(18)
Game providers (18)
Casino screenshots
Positives
Mobile casino application for Android
Wide selection of game genres
Negatives
Casino uses fake license
Terms and Conditions are not present on the website
Browse all bonuses offered by 15win Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
(0)
User reviews of 15win Casino
This is a place to share experience with 15win Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 0 users
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Safety Index explained
Safety Index of 15win Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 15win Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low4.4/10
Very big casino, based on our research and estimates
The casino does not have any General T&Cs, which we consider to be unfair, and we found some unfair rules elsewhere.
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
This casino does not have any publicly available general Terms and Conditions, which means it does not specify the rules that should be followed when playing at it.
Unfair terms and conditions
Playing restricted games while wagering bonuses may forfeit bonus balances
T&C copied from the casino's website (in Portuguese):
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Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in Portuguese):
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