Endri's contribution to Casino Guru with his previous – heavily praised – work in data entry came to our team at a great time. His efforts to maintain and manage our casino database with transparent and accurate reviews plus his initiative-taking attitude have made him a very respected and solid mem...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Endri K.
Author
Endri Kaleshi
Casino Analyst
Endri's contribution to Casino Guru with his previous – heavily praised – work in data entry came to our team at a great time. His efforts to maintain and manage our casino database with transparent and accurate reviews plus his initiative-taking attitude have made him a very respected and solid mem...
To help you decide about Zodiac Casino UK, our expert team did a full review. We used our casino review methodology to check its best features and any areas that need work. Our team verified the casino's licenses, Terms and Conditions, player complaints, support, and limits. They used these key points to score this casino from safe and secure to a possible scam.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. Use the Safety Index as a guide. A higher score generally means fewer risks when you play and withdraw. With a Very high Safety Index of 9.5, Zodiac Casino UK ranks among the top in our database. It is one of the safest and most fair casinos we have reviewed. Read on in our Zodiac Casino UK review to find out whether this casino is a good fit for you.
Is Zodiac Casino UK fair and safe? Safety Index explained
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Zodiac Casino UK review, we extensively examined and analyzed the Terms and Conditions of Zodiac Casino UK. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .
According to our approximate calculation or collected information, Zodiac Casino UK is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
We did not find Zodiac Casino UK on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All of that, together with other factors considered in our review, has resulted in Zodiac Casino UK having a Safety Index of 9.5, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.
Note: According to our records, Zodiac Casino UK is related to 43 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Zodiac Casino UK.
T&Cs of Zodiac Casino UK evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Zodiac Casino UK to be somewhat unfair.
Note: Read through and explore our specific findings from the T&Cs check here.
Zodiac Casino UK player complaints
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 3 complaints directly about this casino in our database, as well as 12 complaints about other casinos related to it. Because of these complaints, we've given this casino 150 black points in total, out of which 0 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Zodiac Casino UK
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Zodiac Casino UK has a Mixed User feedback score based on the 13 user reviews in our database. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Zodiac Casino UK company information and licenses
Zodiac Casino UK belongs to Casino Rewards and has estimated yearly revenues over $100,000,000. This makes it a very big online casino on our scale.
Zodiac Casino UK has a gambling license in United Kingdom. Their license was granted by United Kingdom Gambling Commission.
About payment methods and win and withdrawal limits
Zodiac Casino UK accepts 11 payment options. This includes: Skrill, Neteller, PaysafeCard, VISA, Mastercard, INSTADEBIT, PayPal, AstroPay, Bank transfer, ApplePay, MuchBetter.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Language and support options
"Every online casino we review is assessed for the quality and availability of its customer support and the range of languages it supports." The language and support options at Zodiac Casino UK are shown in the table below.
Language
Website
Customer support
Live chat
English
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is something we value highly, as it can help you sort out any issues at Zodiac Casino UK. This includes potential difficulties with your account, withdrawals, and more. According to our tests and collected information, Zodiac Casino UK has an average customer support.
Zodiac Casino UK casino games and slots
You can play these types of games at Zodiac Casino UK: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live roulette.
Titles supplied by 37 casino game providers are available. This includes Apricot (Microgaming), Evolution Gaming, Rabcat, 1X2 Gaming, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, PearFiction Studios, Switch Studios, Old Skool Studios, Half Pixel Studios, Neon Valley Studios, Slingshot Studios, Alchemy Gaming, GONG Gaming Technologies, Pulse 8 Studios, SpinPlay Games, Nailed it! Games, Neko Games, Fortune Factory Studios, Gold Coin Studios, All For One Studios (ALL41), Hammertime, Aurum Signature Studios, Northern Lights Gaming, Games Global, Just For The Win, MahiGaming, Foxium, Snowborn Games, Buck Stakes Entertainment, Epic Industries, Stormcraft Studios, Circular Arrow, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios.
Bonuses and codes offered by Zodiac Casino UK
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
Our database presently holds 2 bonuses from Zodiac Casino UK:
100% up to £100
25% up to £100
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
Read more
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Company info
Owner
Casino Rewards
Operator
Apollo Entertainment Limited
Established
2002
Estimated annual revenues
> $100,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Zodiac Casino UK. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Very big casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Zodiac Casino UK. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 11
Not Available: 4
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 7
Not Available: 1
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by Zodiac Casino UK, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that Zodiac Casino UK does not offer any bonuses to players from your country.
Loyalty program
Zodiac Casino UK offers a loyalty program. Here is what you can get for achieving a higher status:
Personal managerLoyalty pointsPersonalized promotionsExclusive rewardsExclusive eventsBirthday bonus
Payment methods
Payments
Browse an overview of payment methods supported by Zodiac Casino UK, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(11)
Payment methods (11)
Transaction limits
Withdrawal limits
Not limited for GBP
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
USDCADEURGBP
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
English
All languages (1)
English
Live chat
Available in
1 language
English
All languages (1)
English
Customer support:
Available in
1 language
English
All languages (1)
English
Live chat rating
Average
Average response time: Instant
Based on 6 tests
Date and tester
Response time
Rating
07 May 2026
Endri K.
Instant
Average
16 Mar 2025
Burak O.
Not measured
Average
21 Jun 2024
Burak O.
Not measured
Bad
24 Apr 2023
Michaela S.
Not measured
Average
26 Jan 2023
Adam M.
Not measured
Average
19 Apr 2022
Burak O.
Not measured
Good
User reviews
User reviews of Zodiac Casino UK
This is a place to share experience with Zodiac Casino UK. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Mixed
Rated by 13 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Summary of player reviews
Guru AI
The game selection appears to be a positive point for some players, though feedback is not overwhelming. Payments and customer support, however, generate more negative comments than positive ones.
Casino Guru
We want players to understand gambling.
• 9 months ago
Played at Zodiac Casino (Casino Rewards group) and won big. Requested withdrawal of $17,365.41 on Nov 24, 2025 under username ZDCR0017863451. Never even received a withdrawal confirmation email! They demanded excessive source-of-funds docs, which I sent fully on Dec 8. Since then – complete silence despite follow-ups. Escalated to iGaming Ontario (#3477178). Feels like stalling to avoid payout. Deposits instant, withdrawals nonexistent. Avoid Zodiac – horrible experience!
I've been demanding a complete transaction list for over four years. I've sent over 50 emails, including one from my lawyer, and I still haven't received it! These crooks keep telling me in the chat, using this copy-and-paste method, that the finance department will get back to me within 48 hours, and nothing has happened! They don't even respond to emails, and even now they're blocking my points, which I want to exchange for money! They've been telling me about security for over a week!!! CROOKS!!!
Seit über 4 Jahren habe ich eine komplette Transaktionsliste verlangt. Mehr als 50 Mails und auch von meinem Anwalt und noch immer nicht bekommen! Diese Gauner erzählen mir jedes mal im Chat mit dieser Copy and paste Methode die Finanzabteilung meldet sich innerhalb von 48 Stunden und nichts ist geschehen!!!! Nicht einmal schreiben sie auf Mails zurück und selbst jetzt sperren Sie meine Punkte die ich in Geld tauschen will! Seit über 1 Woche erzählen sie mir von Sicherheit!!! GAUNER!!!
nothing at all!!!
gar nichts!!!
Poor communication
Schlechte Kommunikation
Liar
Lügner
Haven't received a transaction list for over 4 years!
Seit über 4 Jahren keine Transaktionsliste bekommen!
Zodiac Casino UK
Hi there
Banking responded in January 2023 giving you instructions to access your transaction history inside your casino account. Our support agents are not able to help with this.
The temporary suspension of certain Casino Rewards promotions and the redemption of your VIP points is based on a number of contributing factors. This includes, and is not limited to:
- Your game play history - Your bonus history - Your deposit history - Your withdrawal history
This is an automated system. If you continue playing without bonuses as normal the points suspension will eventually be lifted.
Threatening to go to the police because you can't redeem your VIP points will not have them lifted unfortunately. Support has no control over this.
• 1 year ago
Was a client for couple years till saw how this casino operates. Not only did they spam my number with their affiliate promotions redirecting to one of their casinos, tricking me to create a new account and take a new Welcome bonus, which is by their T&C not allowed, but you still can, and play with it, as i did these years, till one day after you win more than deposit they just block your account from promotion or ignore completely. You can still deposit though, just forget about withdrawal.
Bonuses;
Decent wager amount;
Chatbot.
Affiliates spamming my number;
Shady T&C, not fully explained;
Meagre deposit method selection;
50$ minimum withdrawal;
2 days waiting period for withdrawal;
Hard to get in touch with live chat;
Just few slots providers (3 or 4).
Zodiac Casino UK
Hi player.
Affiliates do not have access to your phone number unless you provide it to them.
Terms and conditions are full and comprehensive and accessible on every casino website, as well as via link on registration. You also tick a box that you agree to them when you register.
Deposit methods are dependent on your location.
• 2 years ago
they dont pay you when you win bigger amounts of money ( but let you deposit, sure!) and they close your accounts whenever they want to!! 99% of the time you lose!!! casino rewards are a fraud!!
nice games
don't pay if you win big
• 2 years ago
Excellent casino, very good interface, very modern, many games I have not had to win but I think it is an excellent platform
Excelente casino muy buena interfaz muy moderna muchos.juegos no me ha tocado ganar pero me parece excelente plataforma
Good interface
Buena interfaz
Variety of games and prizes
Variedad de juegos y premios
• 3 years ago
Hi, nothing to say as a casino, excellent games, beautiful graphics, the point is that I strongly advise against it, as a deposit everything is ok in a second you can deposit, to withdraw it is decidedly impossible, I made a win of 8000 euros and well yes, impossible at the withdrawal, I tried to withdraw with the card I deposited but nothing impossible, I tried to enter the data for the transfer and nothing to do I entered IBAN and nothing always asked me to enter IBAN, nothing to do in the end I had to play them all because I was unable to withdrawal, I'm so sorry about this, I'll find out about this because I think it's a real scam, as I've always deposited money easily, I would have had the right to the contrary, but no, I strongly advise against staying away from THIS ZODIAC CASINO.
Salve,come casinò nulla da dire,ottimi giochi belle grafiche,il punto e che lo sconsiglio vivamente,come deposito tutto ok in un secondo puoi depositare,per prelevare e decisamente impossibile,ho fatto una vincita di 8000 euro e bene si,impossibile al prelievo,ho provato a prelevare con la carta che depositavo ma nulla impossibile,ho provato ad inserire i dati per il bonifico e nulla da fare inserivo IBAN e niente mi chiedeva sempre inserire IBAN,niente da fare in fine ho dovuto giocarli tutti perché impossibilitato al prelievo,questo mi spiace tanto,mi informerò su questo perché penso sia una truffa vera,come ho sempre depositato denaro facilmente avrei avuto il diritto al contrario anche invece no,fortemente sconsigliato girate alla larga da QUESTO CASINÒ ZODIAC.
Legalized scam
Trufffa legalizzata
Zodiac Casino UK
Firstly, I'm not sure why this shows you in Germany since I can see you are elsewhere. I can see that support advised you twice to send your banking details so they could organise your withdrawal, then when you emailed you did not enclose the details they advised, and the banking department requested them again the day after you emailed them. You then failed to reply and had already reversed your withdrawal before giving them the chance to help you. Noone was withholding your withdrawal. They asked for your details to enter them manually and you did not send them but instead played your money.
• 3 years ago
A few months ago I played Zodiac Casino. Pretty good place to relax and raise money 💰
Had to wait a long time for the withdrawal of money😒
• 3 years ago
I withdrew 50 dollars in September 2022 after winning. Zodiac sent me an email confirming the withdrawal. After a few days, they sent me a password to use for the transfer of funds. When I entered the password it did not work. I tried getting a resolution from them, Nothing happened. I never got my money.
they have games
very bad customer service
Zodiac Casino UK
Hi there It sounds like the method used was one that the processor is required to send the password information, not the casino. In this case you would have to chase the payment provider, however please send an email to me at renee@rewardsaffiliates.com with your account number and I will look into this and see if I can help resolve it for you.
• 3 years ago
I have played on Zodiac for over 7 years & trust me it is the best one out there I have played a few but always return to Zodiac. Good games,fast payouts & sort any issues quickly.
Good Luck
• 4 years ago
Fast withdrawal. Everything very well functions. A lot of nice games, nice live casino and very good live support. I´m enjoying playing there a lot. Thanks
• 4 years ago
Zodiac casino has got to be one of the best casino titles that have been effective in preaching a wide array of payment methods to provide ease for their customers. What i like about this site is their improved set of games, which i have been enjoying for some time now.
• 4 years ago
❗❗❗❗WARNING ⚠️⚠️⚠️⚠️WARNING🚨🚨🚨🚨WARNING❗❗❗❗WARNING The worst casino I've ever experienced Impossible to win, and what's even worse ❗ Self-exclusion ❗ also impossible they harass you to the bone if you exchange mobile numbers and don't answer emails they even send them by post so it can't be worse more. People keep their hands off this chain 🚨🚨🚨🚨Casino Rewards⚠️⚠️⚠️
Part 2🚨🚨🚨🚨🚨🤩⚠️⚠️⚠️⚠️⚠️🚨🚨🚨 Although I have repeatedly demanded that you do not leave me alone do not send me e-mails delete my data and do not pass on my data I am still being harassed by you this is not normal and I will not send any more e-mails to you for the topic is done for me, done oh so please delete my data and never contact me again via other online casinos 🚨🚨🚨🚨
❗❗❗❗ACHTUNG ⚠️⚠️⚠️⚠️ACHTUNG🚨🚨🚨🚨ACHTUNG❗❗❗❗ACHTUNG Das schlechteste Casino was ich je erlebt habe Gewinn unmöglich, und was noch schlimmer ist ❗Selbstausschluss ❗auch unmöglich sie belästigen einen bis aufs Blut wenn man die Handynummer tauscht und E-Mail nicht antwortet schicken sie sogar über den Postweg also schlimmer geht es nicht nicht mehr.Leute lasst die Finger von dieser Kette 🚨🚨🚨🚨Casino Rewards⚠️⚠️⚠️
Teil 2🚨🚨🚨🚨🚨🤩⚠️⚠️⚠️⚠️⚠️🚨🚨🚨 Obwohl ich mehrfach gefordert habe dass man nicht in Ruhe lässt mir keine E-Mail schickt meine Daten löscht und meine Daten nicht weiter gibt werde ich immer noch belästigt von euch das ist ja nicht normal und ich werde keine weitere E-Mail an euch schicken für mich hat sich das Thema erledigt erledigt achso löscht bitte meine Daten und kontaktiert mich nie wieder auch nicht über andere Online Casinos 🚨🚨🚨🚨
I can't think of anything
Fällt mir überhaupt nichts ein
bad games
Schlechte Spiele
Poor odds
Schlechte Gewinnchancen
Miserable support what only him and he sends
Miserabler support was einen nur ihn und er schickt
In general, if you have something important, you will be sent over 5 corners
Überhaupt wenn man was wichtiges mir keine Chance man wird über 5 Ecken geschickt
Self-exclusion is a foreign word for this casino
Selbstausschluss ist ein Fremdwort für dieses Casino gibt es nicht
They harass you till you bleed
Sie belästigen einen bis aufs Blut
Even if you exchange cell phone numbers and no longer have contact
Sogar wenn man die Handynummer tauscht und nicht mehr Kontakt hat
However, if they bother you by post, it is not possible at all
Belästigen sie einen dennoch über den Postweg geht überhaupt nicht
They do not accept self-exclusion at all
Sie akzeptieren überhaupt keinen Selbstausschluss
Zodiac Casino UK
Please send an email to renee@rewardsaffiliates.com with your casino account number so i can look into this. Thanks.
Edit: No way for me to unsubscribe you or know whats happening as I don't know who you are. Please send me your details to the above email address as I've asked. Thanks.
• 4 years ago
Zodiac Casino is a huge letdown because I expectd this one to be a 5. Seriously, I really am sad by the fact that it isn't what I was expecting when coming into the site. It's laggy and jittery and the games are good enough to be tolerable and played once or twice until finally putting it to rest. The site needs imporvement but to its credit, it's fully functional. Im sorry, but I just expected more from a site that looks like a scam site as first glacne and though it isnt, it gave me the vibes right off the bat.
Zodiac Casino UK
Hey there - could you please send an email to renee@rewardsaffiliates.com with your computer specs so I can see why you had this experience. Thanks.
Discussion
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