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OverviewBonusesUser reviews48Safety Index explainedDiscussion1Payment methods11
Zodiac Casino UK Review
In this review of Zodiac Casino UK, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Zodiac Casino UK has a Very high Safety Index of 9.1, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Keep reading our Zodiac Casino UK review to learn more about this casino and decide whether it is a good choice for you.
Is Zodiac Casino UK fair and safe? Safety Index explained
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Zodiac Casino UK review, we extensively examined and analyzed the Terms and Conditions of Zodiac Casino UK. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .
According to our approximate calculation or collected information, Zodiac Casino UK is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
We did not find Zodiac Casino UK on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All of that, together with other factors considered in our review, has resulted in Zodiac Casino UK having a Safety Index of 9.1, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.
Note: According to our records, Zodiac Casino UK is related to 43 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Zodiac Casino UK.
Zodiac Casino UK T&Cs
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Zodiac Casino UK to be somewhat unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Zodiac Casino UK
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 3 complaints directly about this casino in our database, as well as 12 complaints about other casinos related to it. Because of these complaints, we've given this casino 301 black points in total, out of which 0 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Zodiac Casino UK
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Zodiac Casino UK has a Mixed User feedback score based on the 48 user reviews in our database. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Zodiac Casino UK company information and licenses
Zodiac Casino UK belongs to Casino Rewards and has estimated yearly revenues over $100,000,000. This makes it a very big online casino on our scale.
Zodiac Casino UK has a gambling license in United Kingdom. Their license was granted by United Kingdom Gambling Commission.
About payment methods and win and withdrawal limits
Zodiac Casino UK accepts 11 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , VISA, PayPal, Maestro, AstroPay, Bank transfer, ApplePay, MuchBetter.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at Zodiac Casino UK.
Language
Website
Customer support
Live chat
English
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at Zodiac Casino UK, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Zodiac Casino UK to be average.
Zodiac Casino UK casino games and slots
You can play these types of games at Zodiac Casino UK: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 37 casino game providers are available. This includes Apricot (Microgaming), Evolution Gaming, Rabcat, 1X2 Network, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, PearFiction Studios, Switch Studios, Old Skool Studios, Half Pixel Studios, Neon Valley Studios, Slingshot Studios, Alchemy Gaming, GONG Gaming Technologies, Pulse 8 Studios, SpinPlay Games, Nailed it! Games, Neko Games, Gold Coin Studios, Fortune Factory Studios, All For One Studios (ALL41), Hammertime, Aurum Signature Studios, Northern Lights Gaming, Games Global, Just For The Win, MahiGaming, Foxium, Snowborn Games, Buck Stakes Entertainment, Epic Industries, Stormcraft Studios, Circular Arrow, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios.
Zodiac Casino UK bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 2 bonuses from Zodiac Casino UK based on the data from our database.
Note: Visit our separate page on Zodiac Casino UK bonuses to learn more about this casino's offers.
Browse all bonuses offered by Zodiac Casino UK, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(48)
User reviews of Zodiac Casino UK
This is a place to share experience with Zodiac Casino UK. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Played at Zodiac Casino (Casino Rewards group) and won big. Requested withdrawal of $17,365.41 on Nov 24, 2025 under username ZDCR0017863451. Never even received a withdrawal confirmation email! They demanded excessive source-of-funds docs, which I sent fully on Dec 8. Since then – complete silence despite follow-ups. Escalated to iGaming Ontario (#3477178). Feels like stalling to avoid payout. Deposits instant, withdrawals nonexistent. Avoid Zodiac – horrible experience!
I've been demanding a complete transaction list for over four years. I've sent over 50 emails, including one from my lawyer, and I still haven't received it! These crooks keep telling me in the chat, using this copy-and-paste method, that the finance department will get back to me within 48 hours, and nothing has happened! They don't even respond to emails, and even now they're blocking my points, which I want to exchange for money! They've been telling me about security for over a week!!! CROOKS!!!
Seit über 4 Jahren habe ich eine komplette Transaktionsliste verlangt. Mehr als 50 Mails und auch von meinem Anwalt und noch immer nicht bekommen! Diese Gauner erzählen mir jedes mal im Chat mit dieser Copy and paste Methode die Finanzabteilung meldet sich innerhalb von 48 Stunden und nichts ist geschehen!!!! Nicht einmal schreiben sie auf Mails zurück und selbst jetzt sperren Sie meine Punkte die ich in Geld tauschen will! Seit über 1 Woche erzählen sie mir von Sicherheit!!! GAUNER!!!
nothing at all!!!
gar nichts!!!
Poor communication
Schlechte Kommunikation
Liar
Lügner
Haven't received a transaction list for over 4 years!
Seit über 4 Jahren keine Transaktionsliste bekommen!
Zodiac Casino UK
Hi there
Banking responded in January 2023 giving you instructions to access your transaction history inside your casino account. Our support agents are not able to help with this.
The temporary suspension of certain Casino Rewards promotions and the redemption of your VIP points is based on a number of contributing factors. This includes, and is not limited to:
- Your game play history - Your bonus history - Your deposit history - Your withdrawal history
This is an automated system. If you continue playing without bonuses as normal the points suspension will eventually be lifted.
Threatening to go to the police because you can't redeem your VIP points will not have them lifted unfortunately. Support has no control over this.
Was a client for couple years till saw how this casino operates. Not only did they spam my number with their affiliate promotions redirecting to one of their casinos, tricking me to create a new account and take a new Welcome bonus, which is by their T&C not allowed, but you still can, and play with it, as i did these years, till one day after you win more than deposit they just block your account from promotion or ignore completely. You can still deposit though, just forget about withdrawal.
Bonuses;
Decent wager amount;
Chatbot.
Affiliates spamming my number;
Shady T&C, not fully explained;
Meagre deposit method selection;
50$ minimum withdrawal;
2 days waiting period for withdrawal;
Hard to get in touch with live chat;
Just few slots providers (3 or 4).
Zodiac Casino UK
Hi player.
Affiliates do not have access to your phone number unless you provide it to them.
Terms and conditions are full and comprehensive and accessible on every casino website, as well as via link on registration. You also tick a box that you agree to them when you register.
they dont pay you when you win bigger amounts of money ( but let you deposit, sure!) and they close your accounts whenever they want to!! 99% of the time you lose!!! casino rewards are a fraud!!
Excellent casino, very good interface, very modern, many games I have not had to win but I think it is an excellent platform
Excelente casino muy buena interfaz muy moderna muchos.juegos no me ha tocado ganar pero me parece excelente plataforma
Good interface
Buena interfaz
Variety of games and prizes
Variedad de juegos y premios
tzcr85932031
Unregistered user
• 2 years ago
Hi, nothing to say as a casino, excellent games, beautiful graphics, the point is that I strongly advise against it, as a deposit everything is ok in a second you can deposit, to withdraw it is decidedly impossible, I made a win of 8000 euros and well yes, impossible at the withdrawal, I tried to withdraw with the card I deposited but nothing impossible, I tried to enter the data for the transfer and nothing to do I entered IBAN and nothing always asked me to enter IBAN, nothing to do in the end I had to play them all because I was unable to withdrawal, I'm so sorry about this, I'll find out about this because I think it's a real scam, as I've always deposited money easily, I would have had the right to the contrary, but no, I strongly advise against staying away from THIS ZODIAC CASINO.
Salve,come casinò nulla da dire,ottimi giochi belle grafiche,il punto e che lo sconsiglio vivamente,come deposito tutto ok in un secondo puoi depositare,per prelevare e decisamente impossibile,ho fatto una vincita di 8000 euro e bene si,impossibile al prelievo,ho provato a prelevare con la carta che depositavo ma nulla impossibile,ho provato ad inserire i dati per il bonifico e nulla da fare inserivo IBAN e niente mi chiedeva sempre inserire IBAN,niente da fare in fine ho dovuto giocarli tutti perché impossibilitato al prelievo,questo mi spiace tanto,mi informerò su questo perché penso sia una truffa vera,come ho sempre depositato denaro facilmente avrei avuto il diritto al contrario anche invece no,fortemente sconsigliato girate alla larga da QUESTO CASINÒ ZODIAC.
Legalized scam
Trufffa legalizzata
Zodiac Casino UK
Firstly, I'm not sure why this shows you in Germany since I can see you are elsewhere. I can see that support advised you twice to send your banking details so they could organise your withdrawal, then when you emailed you did not enclose the details they advised, and the banking department requested them again the day after you emailed them. You then failed to reply and had already reversed your withdrawal before giving them the chance to help you. Noone was withholding your withdrawal. They asked for your details to enter them manually and you did not send them but instead played your money.
A few months ago I played Zodiac Casino. Pretty good place to relax and raise money 💰
Had to wait a long time for the withdrawal of money😒
amjm
Unregistered user
• 3 years ago
I withdrew 50 dollars in September 2022 after winning. Zodiac sent me an email confirming the withdrawal. After a few days, they sent me a password to use for the transfer of funds. When I entered the password it did not work. I tried getting a resolution from them, Nothing happened. I never got my money.
they have games
very bad customer service
Zodiac Casino UK
Hi there It sounds like the method used was one that the processor is required to send the password information, not the casino. In this case you would have to chase the payment provider, however please send an email to me at [email protected] with your account number and I will look into this and see if I can help resolve it for you.
I have played on Zodiac for over 7 years & trust me it is the best one out there I have played a few but always return to Zodiac. Good games,fast payouts & sort any issues quickly.
Fast withdrawal. Everything very well functions. A lot of nice games, nice live casino and very good live support. I´m enjoying playing there a lot. Thanks
Zodiac casino has got to be one of the best casino titles that have been effective in preaching a wide array of payment methods to provide ease for their customers. What i like about this site is their improved set of games, which i have been enjoying for some time now.
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I can't think of anything
Fällt mir überhaupt nichts ein
bad games
Schlechte Spiele
Poor odds
Schlechte Gewinnchancen
Miserable support what only him and he sends
Miserabler support was einen nur ihn und er schickt
In general, if you have something important, you will be sent over 5 corners
Überhaupt wenn man was wichtiges mir keine Chance man wird über 5 Ecken geschickt
Self-exclusion is a foreign word for this casino
Selbstausschluss ist ein Fremdwort für dieses Casino gibt es nicht
They harass you till you bleed
Sie belästigen einen bis aufs Blut
Even if you exchange cell phone numbers and no longer have contact
Sogar wenn man die Handynummer tauscht und nicht mehr Kontakt hat
However, if they bother you by post, it is not possible at all
Belästigen sie einen dennoch über den Postweg geht überhaupt nicht
They do not accept self-exclusion at all
Sie akzeptieren überhaupt keinen Selbstausschluss
Zodiac Casino UK
Please send an email to [email protected] with your casino account number so i can look into this. Thanks.
Edit: No way for me to unsubscribe you or know whats happening as I don't know who you are. Please send me your details to the above email address as I've asked. Thanks.
Zodiac Casino is a huge letdown because I expectd this one to be a 5. Seriously, I really am sad by the fact that it isn't what I was expecting when coming into the site. It's laggy and jittery and the games are good enough to be tolerable and played once or twice until finally putting it to rest. The site needs imporvement but to its credit, it's fully functional. Im sorry, but I just expected more from a site that looks like a scam site as first glacne and though it isnt, it gave me the vibes right off the bat.
Zodiac Casino UK
Hey there - could you please send an email to [email protected] with your computer specs so I can see why you had this experience. Thanks.
Safety Index explained
Safety Index of Zodiac Casino UK explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Zodiac Casino UK. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.1/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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