Lost many deposit and finally i try to cashout my small winning. No one ask anything couple days, my withdrawal is just pending. When i finally get someone on chat, they need some documents.... If i dont ask my winning they maybe never be active about it?
So, i upload what they need, and now again after couple days i ask when i get it, chat support say it takes 48 hours to open and confirm documents. After that i am sure takes couple days to pay that, and couple day to money landing to my bank.
So, all is basicly ok but call themself fast casino is ridiculous.
- Many slot, like 1000 other casino have too
- Slow kyc process
- Slow cashout process
- Slow answer chat support.