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Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
When reviewing and assessing ZetBet Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. ZetBet Casino has a High Safety Index of 8.8, which makes a recommendable option for most players in terms of fairness and safety. Keep reading our ZetBet Casino review to learn more about this casino and decide whether it is a good choice for you.
Fairness and safety of ZetBet Casino
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our ZetBet Casino review, we extensively examined and analyzed the Terms and Conditions of ZetBet Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Based on our estimates or gathered data, ZetBet Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we are aware, no relevant casino blacklists mention ZetBet Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All in all, when combined with other factors that come into play in our review, ZetBet Casino has landed a High Safety Index of 8.8. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, ZetBet Casino is interconnected with 8 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of ZetBet Casino. They resulted in a higher Safety Index than this casino would have without related casinos.
Terms and Conditions of ZetBet Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of ZetBet Casino to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about ZetBet Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 30 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
ZetBet Casino user feedback and reviews evaluated
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 1 player review so far. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Licenses and company data
ZetBet Casino is owned by Marketplay Ltd. and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
ZetBet Casino has licenses from licensing organizations in the following countries or regions: Malta (Malta Gaming Authority), United Kingdom (United Kingdom Gambling Commission).
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 7,000 per month
No win limit
USD 7,000 per month
Unlimited in GBP
NOK 70,000 per month
CAD 7,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at ZetBet Casino in the table below.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
Finnish
French
Norwegian
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at ZetBet Casino, managing your account, withdrawals, or other matters. ZetBet Casino has an average customer support, judging by the results of our testing.
ZetBet Casino slots and casino games
ZetBet Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 59 game providers are offered. This includes NetEnt, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Scientific Games (SG Digital), Playson, Amaya, iSoftBet, Amatic, Nextgen Gaming, Ezugi, Eyecon, Bally's Corporation, Wazdan, Lightning Box, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Realistic Games, High 5 Games, Greentube, Ainsworth Game Technology, Gaming1, Inspired Gaming, FBM Digital Systems., Playzido, Wizard games, Indigo Magic, Authentic Gaming, Skillzzgaming, Betixon, Spribe, Gamomat, Darwin gaming, Golden Race, Bet Digital, Bally Wulff, SlotMill, Aspire Global, Salsa Technology, Oryx Gaming, Atomic Slot Lab, Leap Gaming, Slingo, Synot Games, Stakelogic, Skywind Group, Games Global, Gaming Realms, Spinberry, Hacksaw Gaming, Ruby Play.
ZetBet Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 6 bonuses from ZetBet Casino in our database, which include:
50 EXTRA SPINS on Book of Dead
100% up to €300 and 50 extra spins
60% up to €400 and 50 extra spins
50% up to €450 and 50 extra spins
75% up to €400 and 50 extra spins
50% up to €450 and 50 extra spins
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
Marketplay Ltd.
Operator
Aspire Global International LTD
Platform
Aspire Global
Established
2022
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of ZetBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
This is a place to share experience with ZetBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
One more new and slow paying casino with chat where no one available. Casino say its fast service casino but on reality is opposite. Lost many deposit and finally i try to cashout my small winning. No one ask anything couple days, my withdrawal is just pending. When i finally get someone on chat, they need some documents.... If i dont ask my winning they maybe never be active about it? So, i upload what they need, and now again after couple days i ask when i get it, chat support say it takes 48 hours to open and confirm documents. After that i am sure takes couple days to pay that, and couple day to money landing to my bank.
So, all is basicly ok but call themself fast casino is ridiculous.
Many slot, like 1000 other casino have too
Slow kyc process
Slow cashout process
Slow answer chat support.
Discussion
ZetBet Casino discussion
Discuss anything related to ZetBet Casino with other players, share your opinion, or get answers to your questions.
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