YesPlay Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. YesPlay Casino has an Above average Safety Index that sits at 6.5, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Keep reading our YesPlay Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index – YesPlay Casino fairness and safety
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our YesPlay Casino review, we extensively examined and analyzed the Terms and Conditions of YesPlay Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Based on our estimates or gathered data, YesPlay Casino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
Based on our findings, no important casino blacklists feature YesPlay Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All in all, when combined with other factors that come into play in our review, YesPlay Casino has landed an Above average Safety Index of 6.5. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.
Terms and Conditions of YesPlay Casino
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of YesPlay Casino to be unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding YesPlay Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found no relevant complaints about this casino.
User feedback and reviews of YesPlay Casino
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected a review from one player, YesPlay Casino does not have a User satisfaction score yet. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Licenses and company information
YesPlay Casino is owned by SA Sportsbook (pty) Ltd, and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.
As far as we are aware, YesPlay Casino has not been granted any official gambling license.
Note: YesPlay Casino has a connection to land-based casinos or betting establishments. These brick-and-mortar businesses are readily available and add credibility to the online casino. As a result, the casino's Safety Index is higher than would have been if it was only based on the online casino website.
Payment options, withdrawal limits and win limits
YesPlay Casino supports 20 deposit methods. This includes: Mastercard, VISA, Bank transfer, Zapper, Kazang, SnapScan, aCoin, OTTVOUCHER, Blu Voucher, EFTpay (South Africa), Standard Bank, Instant EFT, Cash deposit, Capitalist, Capitec Pay, absa, ozow, First National Bank, 1 voucher, Nedbank.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
ZAR 100,000 per day
ZAR 10,000,000 daily total win limit
ZAR 500,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at YesPlay Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at YesPlay Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of YesPlay Casino as average.
Casino games and slots available at YesPlay Casino
Players can enjoy these types of casino games at YesPlay Casino: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Live games, Craps and dice, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 9 game providers are available. This includes NetEnt, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Ezugi, Habanero, Betgames, GMW (Game Media Works), Spribe.
Bonuses and codes offered by YesPlay Casino
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from YesPlay Casino based on the data from our database.
Note: Take a look at our designated YesPlay Casino bonuses page for more details about this casino's bonus offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(20)
Payment methods (20)
Withdrawal limits
per month
R500,000
per day
R100,000
Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
No bingo
Baccarat
No jackpot games
Live games
No poker
Craps and dice
No keno
No scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
Betting
Video poker
No bingo
Baccarat
No jackpot games
Live games
No poker
Craps and dice
No keno
No scratch cards
No eSports betting
Crash games
Language options
English website
English customer support
English live chat
Game providers
Show all
(9)
Game providers (9)
CASINO SCREENSHOTS
Positives
Wide variety of live dealer games
Simple and clean website design
Supports many payment methods
Negatives
Limited responsible gaming options
Small selection of game providers
Interesting facts
Casino uses a chatbot for customers' interaction
All deposits need to be wagered 1x before withdrawal
Browse all bonuses offered by YesPlay Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(2)
User reviews of YesPlay Casino
This is a place to share experience with YesPlay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I recently registered with Yesplay and my experience with them was very positive. The have a small selection of slot games and a fair bit of live games and table games and some lotteries. I was lucky enough to make a withdrawal. Verification took literally about 2 minutes and the money reflected in my account 4 hours later. Not bad. I Did try the chat section just to see how that works before I leave a review. Response was a bit on the slow side which is a pity, otherwise they would've gotten full marks.
Lightning fast verification.
Fast withdrawel time.
Fair amount of slot games for a local regestered casino
Very slow responce in the chat section.
Safety Index explained
Safety Index of YesPlay Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of YesPlay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average6.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Other factors
Reputation helped by land-based casinos or betting shops
Operates without a license
Low win limit: R10,000,000 / day (sum of all wins, wagers not subtracted)
Complaints about YesPlay Casino and related casinos (0)
0All0Opened0Not solved0Solved0Rejected
This tab does not contain any complaints
We do not have any complaints about YesPlay Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
Discussion
YesPlay Casino Discussion
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Payment methods
YesPlay Casino payment methods
Currencies
ZAR
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