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OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Igor P.
Author
Igor Petrovich
Casino Analyst & Complaint Specialist
With Igor's background in several different administrative jobs, he is fully aware as an analyst that data collection and management require attention and must be overseen with utmost care. Igor now claims that he is reaching his full potential in Casino Guru and casino information analysis comes to...
This review of Winberry Casino covers the full picture. We used our casino review process to weigh up what it does well against where it falls short. The casino's Terms and Conditions, licenses, player complaints, support, and limits were all reviewed by our team. Based on these factors, they worked out where this casino stands from safe and legit to a scam.
Our findings went into the casino's Safety Index. This is our score for how safe and fair an online casino is. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Winberry Casino scored a High Safety Index of 5.0, which makes it a recommendable option for most players in terms of fairness and player safety. Read on in our Winberry Casino review to find out whether this casino is a good fit for you.
Is Winberry Casino fair and safe? Safety Index explained
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Winberry Casino, we read and assessed Terms and Conditions of Winberry Casino in-depth. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
Based upon our estimates and collected information, we consider Winberry Casino one of smaller online casinos . This casino has a very high value of denied payouts in player complaints with respect to its size. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we know, no relevant casino blacklists include Winberry Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
In our comprehensive review of all relevant aspects, Winberry Casino has attained a High Safety Index of 5.0. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
T&Cs of Winberry Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In some casino T&Cs, we find clauses that we regard as unfair. These can give the casino grounds to hold back player winnings in certain cases.
We did not find any unfair or predatory rules in the Terms and Conditions of Winberry Casino during our review.
Winberry Casino player complaints
Player complaints are a key part of our review process. They give us useful information about the problems players face and how casinos handle them. We use our Complaint Resolution Center to collect player complaints. These, along with complaints from other sources, are used to calculate our Safety Index.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 2,114 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
Winberry Casino user feedback and reviews
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Judging by the 12 user reviews given to Winberry Casino, it has a Good User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Winberry Casino company data and licenses
Winberry Casino is owned by 3-102-937610 SRL and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
Winberry Casino has a gambling license issued by Anjouan Gaming in Comoros.
Win and withdrawal limits, payment options
Winberry Casino accepts deposits via 16 payment methods. This includes: Skrill, Neteller, PaysafeCard, VISA, Mastercard, Bitcoin (BTC), ApplePay, Google Pay, Interac, Interac e-Transfer, USD Coin (USDC), Binance Coin (BNB), Tether (USDT), Ethereum (ETH), Litecoin (LTC), Tron (TRX).
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
USD 1,500 per day
No win limit
USD 5,000 per week
USD 15,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
"Every online casino we review is assessed for the quality and availability of its customer support and the range of languages it supports." In the table below, you can see an overview of language options at Winberry Casino.
Language
Website
Customer support
Live chat
English
24/7
French
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is something we value highly, as it can help you sort out any issues at Winberry Casino. This includes potential difficulties with your account, withdrawals, and more. We would say Winberry Casino has a good customer support based on the responses we have received during our testing.
Winberry Casino casino games and slots
Winberry Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 24 casino game providers are available. This includes TaDa Gaming, Pragmatic Play, Yggdrasil Gaming, Thunderkick, Betsoft Gaming, Playson, BGaming, Endorphina, Spinomenal, Belatra Games, Gamzix, 3 Oaks Gaming, Popiplay, Gamebeat, Ela Games, Fugaso, Amigo Gaming, Backseat Gaming, Mascot Gaming, Onlyplay, BF Games, Hacksaw Gaming, Fazi, OneTouch.
Bonuses and codes offered by Winberry Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
At present, there are 3 bonuses from Winberry Casino in our database, including:
100% up to C$1,383 and up to 250 extra spins
150% up to C$691 and up to 200 extra spins
100% up to C$691 and 300 extra spins
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
3-102-937610 SRL
Operator
3-102-937610 SRL
Established
2026
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Winberry Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Key metrics
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Player's withdrawal is delayed due to multi-accounting claim.
Player's document verification is delayed.
Player seeks refund after account closure delay.
Disputed amount: C$5,816
Player's account remained active despite self-exclusion request.
Disputed amount: C$2,439
Player's funds are trapped due to site limitations.
Disputed amount: C$1,000
Submit a complaint
Games
Games
Explore the game selection available at Winberry Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 7
Not Available: 1
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by Winberry Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that Winberry Casino does not offer any bonuses to players from your country.
Loyalty program
Winberry Casino offers a loyalty program. Here is what you can get for achieving a higher status:
Personal managerBonus free spinsCashbackFree tournamentsHigher withdrawal limits24/7 supportFaster withdrawalsExclusive bonuses
Payment methods
Payments
Browse an overview of payment methods supported by Winberry Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(16)
Payment methods (16)
Transaction limits
Withdrawal limits
$15,000
per month
$5,000
per week
$1,500
per day
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
CAD
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
2 languages
EnglishFrench
All languages (2)
English
French
Live chat
Available in
2 languages
EnglishFrench
All languages (2)
English
French
Customer support:
Available in
2 languages
EnglishFrench
All languages (2)
English
French
Live chat rating
Good
Average response time: Instant
Based on 2 tests
Date and tester
Response time
Rating
10 Jun 2026
Igor P.
Instant
Average
02 Feb 2026
Natalia J.
Instant
Good
User reviews
User reviews of Winberry Casino
This is a place to share experience with Winberry Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Good
Rated by 12 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
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We want players to understand gambling.
• 2 days ago
An absolute catastrophe from start to finish. Not only is their platform a complete joke that fails to respect any basic responsible gambling rules, but they flat-out refused to close my account despite my explicit requests.
When you try to hold them accountable or seek a fair resolution, their support team completely ghosts you and hides behind pathetic excuses and corporate restructuring to dodge all responsibility. Zero empathy, zero compliance, zero professionalism. Stay far, far away from this platform if you want to avoid getting ripped off.
Inexistant responsible gaming
VIP Managers take five days to answer
Slow withdrawal
• 2 days ago
I mostly play older-style slots like Fire Joker, so I like that Winberry keeps the lobby fairly simple. Not too many popups or banners getting in the way. The provider filter is annoying though. Every time I leave a game, it resets and I have to select Play'n GO again. Small thing, but it gets repetitive. Other than that, everything has been straightforward, including my withdrawal to a debit card, which arrived the next day.
Clean lobby layout without intrusive banners
next-day payout to debit card
Provider filter resets whenever exiting a game
Winberry Casino
Bronze, thank you for sharing your feedback! We're happy to hear that you enjoy Winberry's simple, easy-to-navigate lobby and that your withdrawal arrived promptly.
However, we're sorry for the frustration caused by the provider filter resetting every time you leave a game. We understand how inconvenient it is to have to select Play'n GO repeatedly, especially when it interrupts your gaming experience.
We appreciate you bringing this to our attention and will pass your feedback along to our team for consideration.
Thank you for your patience and for choosing Winberry!
• 5 days ago
Put in about $30 worth of Litecoin. It registered after two network confirmations without any holdups. Slightly confusing that the site converts everything straight into CAD once it lands, so you aren't spinning with actual crypto decimals inside the games. Takes some mental adjustments if you're used to pure crypto sites, but the slot performance was smooth on my end.
Fast deposit confirmation with LTC
reasonable minimum deposit
Platform converts crypto directly into fiat balances
Winberry Casino
Thank you for your positive feedback, PedroZ! We're delighted to hear that your Litecoin deposit was confirmed quickly and that you enjoyed smooth gameplay. We appreciate your honest comments about the automatic conversion to CAD. We understand that this may take some getting used to, especially for players familiar with using cryptocurrency directly. Your feedback helps us improve our platform and provide a better gaming experience. We hope to welcome you back soon. Good luck and enjoy playing!
• 1 week ago
Took the weekend deposit match. Ended up busting the balance before finishing the 40x wager, which is fair enough, but I did appreciate that the dashboard showed an exact progress bar instead of making me guess where I stood. Main frustration was finding out that two of the games I wanted to play didn't count towards the rollover at all. You have to open the promo terms in another tab and check the exclusion list yourself instead of the lobby just flagging them.
Real-time bonus wagering tracker in profile
solid Pragmatic selection
restricted bonus slots aren't marked directly in the lobby
Winberry Casino
Hi TonyFewless,
Thank you for taking the time to share your feedback, and we’re glad to hear that you found the real-time wagering progress bar helpful! We completely understand how frustrating it can be to manually check the promotion terms in a separate tab to see which games are excluded.
To help make bonus play easier, we actually have a dedicated game category in our lobby called "Bonus Wagering". When you have an active bonus, all games listed in this section count toward your rollover requirement, so you don't have to check the exclusion list manually.
That said, we really appreciate your point about clearly tagging or flagging restricted slots directly within the main lobby. We’ve shared this suggestion with our product team to see how we can make game eligibility even more transparent.
Thanks again for your review, and best of luck with your play!
• 2 weeks ago
Had my connection drop while playing Reactoonz. When I got back into the game, the result was still there and my balance was correct. Nice that it didn't cause any issues. I also had an Interac withdrawal come through pretty quickly on a Friday night. The only thing that really bothers me is the search bar on mobile. It lags quite a bit when you're typing game names.
Session restored properly after disconnect
quick Interac cashout on a Friday night
Search bar on mobile lags when typing game names
Winberry Casino
Thank you for sharing your experience, Ramil2002! 😊 We’re glad to hear that your game session was restored without any issues and that your Interac withdrawal arrived quickly, even on a Friday night. We understand how frustrating it can be when the mobile search bar lags while you’re looking for your favorite games. We really appreciate you bringing this to our attention, and we’ll keep working to make searching on mobile smoother and more convenient. Thanks for your feedback and for being part of our community! 💛
• 4 weeks ago
I tried Winberry with a 50 CAD deposit. The bonus showed up on my account, so I spent a few hours playing. Didn't have any trouble with the games or the cashier. Requested a payout when I was done and got it pretty quickly, which was nice. Can't really judge the casino long term yet, but my first session went fine.
Deposit went smoothly, bonus was credited without any hassle, and I didn't have to wait long for my payout.
Nothing worth complaining about so far, although I've only played for a few hours.
Winberry Casino
Hi Giampaolo, thank you for sharing your first impressions of Winberry Casino! 😊 We’re glad to hear that your deposit, bonus credit, and withdrawal request went smoothly. We appreciate you giving us a try and hope you’ll continue to enjoy our games. We look forward to providing you with an equally positive experience in the future. Good luck and happy playing! 🍀
• 1 month ago
Pretty simple experience overall. I deposited 50 CAD, received the deposit bonus and played for a few hours. Everything worked as expected and the payout was quick. I didn't run into any significant issues during the session.
Easy deposit process
useful deposit bonus
quick payout
Nothing significant from my experience
Winberry Casino
Hi BlerMoon,
Thank you for sharing your experience! We’re glad to hear that everything went smoothly, from the deposit and bonus to your gaming session and payout.
We really appreciate your feedback and hope to see you back at Winberry Casino soon! 💜
• 1 month ago
The site has been very straightforward to use. Logging in is simple, my payouts have been quick, and they seem to add new slots quite often, which keeps the game selection from getting stale. I haven't had any major problems so far.
Quick payouts, simple login, regular new slot releases
Nothing major so far
Winberry Casino
Hi EddiBlake!
Thank you for your positive feedback! We’re glad to hear that you’ve found the site easy to use, with a simple login process and quick payouts. It’s also great to know that you’re enjoying the regularly updated game selection. We truly appreciate your support and hope you continue having a smooth and enjoyable experience with us!
• 1 month ago
Here is a very thorough review of this casino.
I won $4700. Max cashout per day is like $1500 and I was paid that quite quick so I was super happy. Finally another great casino to add to my list.
I went to process my next withdraw and they were blocked for verification.
Ok no problem.
Here is where the weird stuff and stalling tactics began.
They only offered me 2 upload options. I did a selfie and front of license like requested.
It took them at least 30 hours to review them.
Selfie rejected because they didnt like hand placement on my ID. Ok weird. Never heard of that before.
Resubmitted. Took another 30ish hours to approve.
But then they asked for back of license after another 30 hour wait. Yawn. Submitted it. 30 hours later. Rejected for reason "put license on different backround"
This didnt make sense. My front of my license was on the exact same table as I did back of license on.
Resubmitted. 30 hours later rejected. Reason "documents cant be older than 24 hours. Please take a new picture"
Obvious crazy stalling tactics used here. 24 hours is totally absurd reasoning to reject documents lol
Done and resubmitted.
30 hours later approved.
So in short verification takes at least a week here and it is done on purpose to try and push the player to play with the balance out of frustration or just give up and leave.
My view of them went from stellar 5 star casino would love to play there to now 2.5 out of 5 and really not sure if I want to play there again.
When a casino pulls these stunts, they instantly lose my trust. If you are doing sketchy things like this, what else can i expect from you?
So ya..not sure I will deposit here anymore. I dont like being messed with like this.
The casino will respond and say they werent stalling etc etc etc. I have been around online gambling for 20 years. So believe me when I tell you this was clear cut outrageous stalling.
Its really too bad they had to act like this. I was excited to add this casino to my top 5 to play on.
I no longer trust them from this experience. Really poor decisions to treat players like this.
Games are on fair rtp
active rep on the forum
Extremely slow verification
Stalling tactics used for verification
Winberry Casino
LeMessican, thank you so much for taking the time to share such a detailed review and for explaining your experience.
We understand that having to submit documents more than once can be frustrating, especially when you’re waiting for each step to be completed. Verification can sometimes involve additional checks or new document requests, and the requirements may vary depending on the documents provided.
We’ve already been in touch with you about the verification, and we really appreciate your patience while everything was being checked. We also appreciate your feedback about the document requirements and the overall process, and we’ll make sure it’s passed along to the relevant team.
It’s great to hear that your first withdrawal was processed quickly, and we hope your next experience with us will be a much smoother one. Thanks again for giving us a try and for sharing your honest feedback with the community!
• 1 month ago
I was playing live baccarat late at night and noticed that my balance was displaying incorrectly. I contacted support and they fixed the issue pretty quickly, even though it was around 3 am. Apart from that bug, the live games worked normally and I was happy that support was actually available when I needed them.
24/7 support, quick problem resolution, good live casino experience
Had an issue with the balance display during a live game
Winberry Casino
Clarence623, thank you so much for sharing your feedback! We’re glad to hear that our support team was able to resolve the balance issue quickly for you, even late at night. It's great to know you had a good time with our live baccarat games overall.
We’re always here 24/7 whenever you need us. Good luck at the tables!
• 1 month ago
The VIP program has been the best part for me so far. After reaching a higher tier, I got a personal manager, Jennie, who has been really helpful. She even arranged some individual bonuses with lower wagering requirements. The main downside is that you need to reach the higher tiers before these benefits really become noticeable.
The better perks seem to come mainly after reaching a higher VIP tier
Winberry Casino
Hi Dirk1,
Thanks for sharing your experience! It’s fantastic to hear that your manager has been taking such good care of you with personalized bonuses and support.
We hear your feedback about the initial VIP levels as well—we're constantly working on making every tier as rewarding as possible. Enjoy your VIP perks, and best of luck! 🎉
• 2 months ago
Avoid this casino. Made a first deposit and activated the first deposit bonus. Like a lot of casinos do, the bonus was not issued and you have to go on live chat to resolve the problem. We all know they’re hoping you’re a newbie and you’ll start playing without resolving the bonus issue and you’ll lose the bonus. It’s annoying and a time waste to have to go to live support, but they normally will issue the bonus once a complaint is made. Not this casino!! Been on live chat 3 times and no one will fix this… I’m waiting for the "relevant" department to contact me and we all know that’s not going to happen. It’s the typical, scammy practice where they hope you’ll lose patience and start playing without getting the bonus. Next step will be a complaint.
Nothing so far
Didn’t get an activated bonus.
Terrible live chat help, won’t issue a first deposit bonus
Winberry Casino
Hello Andee11,
Thank you for sharing your detailed feedback, and please accept our most sincere apologies for the frustration this situation has caused. We would like to address your concerns directly and clarify what happened:
On the bonus status: We can confirm that your First Deposit Bonus was fully credited to your balance and has already been utilized on your account.
On the allegation of delaying on purpose: We want to assure you that we never intentionally delay bonuses hoping players will play through their funds first. We understand why it felt that way, but that is strictly against our standards and values.
On live chat and department escalations: You were right to expect a faster resolution. In this case, a manual verification was required by our promotions team. While these reviews are meant to protect bonus integrity, the process took far longer than it should have, and our chat agents failed to provide you with clear updates. We are reviewing this internally to ensure our support team handles such escalations much faster in the future.
We completely understand why you felt driven to file a complaint, and we deeply regret the time you wasted. Your feedback has been passed to management to prevent this from happening again.
Thank you for your patience while we corrected this. We hope you can now fully enjoy your time on our platform.
The Winberry Team
Discussion
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